First time stay with wife and 2 children 5 and 3 years, we visited on recommendation for the fancy dress Halloween party. Found the site extremely clean litter pickers out during the day, facilities more than adequate despite reviews, the site seemed quite full with most pitches taken so the Halloween ball was a bit on the crammed side no seating available. Everyone seemed up for fancy dress and caravans all trimmed up, kids loved it. Let down by one incident of poor customer service we broke an ice cream cone and on asking for a replacement we were charged £1.65 for just the cone!! Minor gripe but its that negative experience that will be mentioned every time we speak or are asked about Callow Top. I know that if it was my business I would have said here have a 3 pence cone for free and know that you had ensured the customer was bowled over with your generosity rather than thinking you were a Highway man outfit!! .
- Official Description (provided by the hotel):
- Callow Top is an award winning family run holiday park on the edge of the Derbyshire & Staffordshire Peak District.Our 4 star facilities include a heated swimming pool (May - Sept,) shop, children's play area, cycle hire, pub & restaurant, coarse fishing lake and our very own micro brewery. We take tents, trailer tents, caravans & motorhomes and also have two holiday cottages on site.We're within easy reach of the market towns of Ashbourne, Matlock, Bakewell and Buxton. Local attractions include Alton Towers (20 mins drive,) the Heights of Abraham, Trentham Estate, Chatsworth House and lots more. ... more less
- Also Known As:
- Callow Top Holiday Park Hotel Derby
- Callow Top Holiday Park Ashbourne, England