This hotel's location is superb. It is in a converted mill right next to a picturesque river, with views of steam trains from the bedroom window.
The bedroom was very spacious and clean with really large windows. It was a nice spot to sit and relax. There was absolutely loads of storage, although the hangers in the wardrobe weren't strong enough to hang coats on. The mattresses were a little on the bouncy side, but adequate. The bathroom was very good and clean with an efficient shower, but the decor was a little tired in places.
Breakfast was fairly good - bacon, sausages, eggs, beans, tomatoes and mushrooms from the self-service counter, with toast and tea brought to your table. However some mornings the sausages weren't very well done (probably when we got down a bit late) and the scrambled egg was usually tasteless (but the staff will order eggs cooked fresh by the chef).
The lounge bar was lovely with nice furniture, a cosy atmosphere and views over the river.
The Dolly Bar downstairs was not quite so sumptuous but was fairly pleasant, if a little draughty. This is where the informal meals were served. The food was standard pub grub and the menu was a bit limited, although I believe they are introducing a more wide-ranging menu shortly.
The Riverside restaurant downstairs was very good. It was in the same room as breakfast, although different lighting altered the atmosphere completely. The food here was excellent and the service was "silver service" standard. There was, however, a slight issue with reception to the restaurant. When you turn up you are supposed to peruse the menu in the lounge bar then be led to your table when it's ready. We were not made aware of this process, so we had to go back up to the lounge bar (where we'd already been sitting for half an hour, relaxing with a pre-dinner drink) for another half an hour to choose our food.
The leisure club looked really lovely, but the only occasion we found time for a swim, the pool had to be closed due to an accident. Not really a fault of the hotel, but we were very disappointed.
Overall, the hotel is comfortable and clean, and the staff are extremely friendly. I would certainly pay a return visit.
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- Also Known As:
- Whitewater Hotel And Leisure Club
- Whitewater Hotel & Leisure Club Newby Bridge, Lake District