Where do we start? WOW
From the moment we arrived outside reception the service was unbelievable. One of the receptionists (Seema I think her name was) greeted us at our car, opening my wife's door and helping out with our luggage. We were taken into reception and promptly checked in, leaving our car keys for the staff to park in the opposite car park. Our bags were sent to our room while we were shown round all of the facilities in the hotel; the cosy bar, the brasserie, the restaurant, the conservatory and finally the spa (gym and swimming pool included there).
We were then taken up to our room on the 2nd floor which overlooked the lake - what a view! Two nice comfortable chairs and table in the alcove window looking out over the lake, just so peaceful and relaxing. The room was spacious, clean and bright - although the matress was a little soft for my liking the bed was still fairly comfortable.
The evening meal in the restaurant was beautiful. My wife and I sat in the conservatory beforehand and ordered a couple of drinks. They were brought to us along with the restaurant menu and some olives and almonds to nibble on while making our decision. Our order was taken in the conservatory - a nice touch as sometimes an evening meal like that can seem a drawn out process, but with relaxing before going to the table it just seemed flawless. The food was spectacular and perfectly cooked, well presented and thoroughly enjoyable. Breakfast in the morning was as good, plenty to choose from the menu and you can even do a "create your own", but there was definitely enough choice - including full cooked, continental, cereals, fruits and yoghurt.
Nothing seemed to be too much trouble for the staff, from the reception staff, to the bar and waiting staff and also in the spa. Staff were polite, friendly and approachable - this made our stay even better as we knew we could ask anything and they would do their utmost to help out.
The facilities at the hotel were excellent too, the swimming pool, sauna, steam room and jacuzzi were great ways to relax. The pool was open from 7am to 7pm so there was plenty time to take a dip and chill out; and even better there only seemed to be a couple of people using it each time so it felt like it was your own private relaxation area.
We can't praise this hotel - and staff - highly enough. We will definitely be returning at some point in the future, that is without a doubt.
Mr & Mrs G S Robertson (Scotland)
- Official Description (provided by the hotel):
- Overlooking nothing but the Lake.....Just a stones throw away from Lake Windermere, 4 star luxury hotel with 17m pool and the only Aveda Destination Spa in the England. Choice of 2 restaurants, 2 rosette Lakeview and John Ruskins Brasserie offering a range of dining experiences. ... more less
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- Also Known As:
- Lakeside Hotel Newby Bridge, Lake District
- Lakeside Newby Bridge