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“Sunday lunch” 5 of 5 stars
Review of Lodore Falls Hotel

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Lodore Falls Hotel
4.0 of 5 Hotel   |   Borrowdale CA12 5UX, England (Formerly Hilton Keswick Lodore)   |  
Hotel amenities
Ranked #5 of 5 Hotels in Borrowdale
Certificate of Excellence 2014
Edinburgh, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
“Sunday lunch”
5 of 5 stars Reviewed September 30, 2010

We did not stay in the hotel but 17 of us (11 adults and 6 young children) went there for Sunday lunch on the recommendation of local friends. I was really impressed by the care the staff took of us - there was a good choice of food for adults and children and flexibility about when the children were served. The roast beef was a big hit with adults and children alike! A lovely table had been set aside for us and the staff were very helpful. The wine list had a wide variety of both red and white wines to choose from and we were very happy with both our white and red selections. All in all we really enjoyed our meal and would thoroughly recommend the food and the welcome to others. The children particularly enjoyed being able to have a swim before lunch.

Stayed September 2010, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodoreGM, General Manager at Lodore Falls Hotel, responded to this review, October 7, 2010
Many thanks for reviewing our hotel on this site.

The Lodore Falls Hotel is now one of the most popular dining venues in Cumbria with Sunday lunch being the most popular meal to book. The option to book one course for only £8.95 is a great draw - who wouldn't love the Lakeland Sirloin of Beef at that price! We are very "family friendly" with many clients taking advantage of our leisure facilities whilst in the hotel.

Thank you once again for your review.

Kind regards

Stephen Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,263 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (438)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Royal Tunbridge Wells, United Kingdom
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed September 28, 2010

We stayed at the Lodore Falls hotel for 4 nights last week to celebrate the wedding of my brother and his wife. The hotel was an excellent base for the many members of our extended family who had travelled to The Lakes for the wedding. We had a standard room which was perfectly adequate although the view out towards the back of the hotel wasn't a patch on the rooms at the front of the hotel with views over the lake.

My brother had two nights in the Tower Room and so I was able to have a look around in there. The Tower Room is the showpiece room of the hotel and is done out in a contemporary style with incredible views over the lakes to the hills beyond.

My parents had a suite which was also well furnished, with a separate sitting room and again, magnificent views out over the lake. The decor / furnishings in this room were a bit dated but everything was clean and perfectly serviceable.

The rooms had good facilities and were thoroughly cleaned every day. The food in the hotel was excellent, from the bar snacks and room service, through to the restaurant meals and the wedding meal itself.

The staff were courteous and helpful although one of the waitresses in the restaurant always seemed to be very abrupt. It was difficult to discern whether she was rude or whether it was a by-product of English not being her first language. That aside, the staff provided excellent service with good cheer and Jake in the bar deserves a speecial mention. He was great all week.

The hotel management staff were a great help in sorting out the inevitable bits and pieces that crop up with weddings and ensured that the big day day went very well indeed.

All-in-all I would have no hesitation in recommending the hotel and hope to visit again some time in the future.

  • Stayed September 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodoreGM, General Manager at Lodore Falls Hotel, responded to this review, October 7, 2010
Many thanks for your review of our wonderful hotel on this site.

We do fondly remember the weekend you were with us, the bride and groom, together with their guests, were an absolute delight to look after and the whole team here very much enjoyed ensuring their special day was indeed just that.

Thank you once again for your comments.

Kind regards

Stephen Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 27, 2010

Stayed here for one night with my wife. We booked at the last minute as we were travelling through the lake district. We paid £156 for one night B&B. On arrival there was a wedding in full flow which had most of the guests in the reception area,,, Just one of those things and can happen anywhere. The photo's on the internet sold it to us as a beautiful hotel on the waters edge with spa and quiet tranquill rooms and being a 4* hotel we were sure it was a safe bet, We were wrong please look at the photo's and see for yourself. If it was not for the fact my wife was 7 months pregnant I would have got in the car and come home a day early. The room was dated beyond belief, noisy, and uncomfortable. The parking provided is over a road in a seperate car park so if you have a lot of luggage it's a fair walk.
The indoor pool was ok the lockers most of which were broken and not one member of staff in the leisure area upon arrival. The gym is very good however with air con and new equipment.

Breakfast was pretty good lots of choice and very quick service but other than that there is no good things I can say about it.

  • Stayed September 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodoreGM, General Manager at Lodore Falls Hotel, responded to this review, October 7, 2010
Thank you for taking the trouble to review our beautiful hotel on this site.

We do have several room types starting with the standard rooms through to the suites. We make no secret of the fact that the room sizes and views do vary, where the rooms are a little less spacious or do not have a great view we classify them as standard and charge accordingly.

The hotel car park is across the road from the hotel but we do advise customers, in our confirmation letter, to pull up outside the front doors of the hotel so as the porters can assist with luggage before proceeding to the car park.

Thank you once again for your review.

Kind regards

Stephen Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire - ENGLAND
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 18, 2010

Booked a suite for my wifes Birthday, fantastic top floor views of Derwent Water. Alas the rooms are a wee bit tired and the food in the Restaurant was average and by no means brilliant. The location was superb, which made the break fantastice. Staff very attentive but each course arrived too quickly in the restaurant. HOT TUB - SUPERB.
A touch expensive for the experience.

  • Stayed September 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodoreGM, General Manager at Lodore Falls Hotel, responded to this review, October 7, 2010
Thank you for taking the time to review our beautiful hotel on this site.

You did indeed book one of our super suites, the room most certainly isn't cheap but does still represent great value for money given the stunning views over Derwentwater toward Cat Bells and Skiddaw. I would dispute your statement that the rooms are tired, our rooms have all been refurbished over the past five years with the suites being completed very recently.

Once again, many thanks for your review.

Kind regards

Stephen Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gravesend
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 18, 2010

This place was recommened by a friend and when we arrived we immediately realised why. We had booked a lake view room and as we gazed out of our window we were enchanted; the Derwent water and surrounding peaks were stunning.
Behind the hotel was the actual waterfalls and again simply beautiful with walks to wherever you want to go. We loved it there.
The Food was excellent throughout and the staff friendly and very efficient (apart from the one dodgy poached egg incident!).
One word of warning, it aint cheap! (at least it keep the "riff raff" out, I suppose!!) I booked this place as a special week away for my wife and decided to splash out for once and it did not let us down at all, I was delighted and so was my wife.

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodoreGM, General Manager at Lodore Falls Hotel, responded to this review, October 7, 2010
Many thanks for taking the time to review our hotel on this site. We certainly believe that this is a special hotel in a superb location and it is so gratifying to know that our valued customers share this view.

Thank you once again for your review.

Kind regards

Stephen Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 14, 2010

We stayed at the Lodore from the 3rd to the 7th August with our extended family and friends as we were getting married at the hotel on the 4th August. I cannot praise the hotel enough - the staff went out of their way to make sure all of our guests had a fabulous few days. Nothing was too much trouble for any of them. I would definitely recommend the hotel as a wedding venue. Sophie, the wedding coordinator, was excellent and incredibly good at her job which resulted in the whole day running very smoothly with no stress!!! We ate in the restaurant for all of our meals whilst we were there and everything was delicious. The chef and his team also did an excellent job of our wedding cake (a three tier cheesecake which was out of this world!). We can't wait to visit again next year for our anniversary!!

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodoreGM, General Manager at Lodore Falls Hotel, responded to this review, September 17, 2010
Many thanks for taking the time to review our hotel on this site.

Sophie and the whole team here really enjoyed looking after you and your guests for your wedding. The hotel really is a great place to hold such an important family celebration and we do get such a thrill out of ensuring your special day lives up to expectations.

We will look forward to welcoming you back to the Lodore next year when you return to celebrate the anniversary of your marriage.

Kind regards

Stephen Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2010

We stayed for 2 nights just this week and enjoyed our excellent break in this hotel. The staff were welcoming, efficient and genuinely friendly. We could not fault anything at all, including the spa treatment taken.

Lovely rooms. great setting, fantastic views and just far enough away from Keswick to allow a relaxing, quiet break. Breakfast was hot with a great selection available.

All in all a great hotel. Well recommended.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodoreGM, General Manager at Lodore Falls Hotel, responded to this review, September 17, 2010
Many thanks for reviewing our beautiful hotel on this site. We firmly believe that The Lodore Falls Hotel is a really special place and it is wonderful to know that so many of our customers feel that also.

Thank you once again.

Kind regards

Stephen Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lodore Falls Hotel

Address: Borrowdale CA12 5UX, England (Formerly Hilton Keswick Lodore)
Location: United Kingdom > England > Cumbria > Lake District > Borrowdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Borrowdale
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Lodore Falls Hotel 4*
Number of rooms: 69
Official Description (provided by the hotel):
Nestled in the heart of the Borrowdale valley and overlooking Lake Derwentwater, the Lodore Falls Hotel has one of the finest settings in the Lake District, with access to some of the most impressive walks in the area from the front door. The hotel offers the Lakeland welcome associated with family ownership and courteous staff, who are always on hand to welcome and assist you in a friendly way during your stay. Delicious light meals and afternoon teas are available throughout the day in the comfortable lounges overlooking Derwentwater and in the early evening you can enjoy a drink in the bar before experiencing some of the region's finest cuisine served in the elegant Award Winning AA Rosette Lake View restaurant. The hotel offers an impressive array of outdoor leisure facilities, with an all-weather tennis court, swimming pool and hot tub. Indoor facilities include a swimming pool, sauna and a well-equipped gym. In the Falls Beauty Salon our friendly therapists will look after your well-being with a varied selection of treatments for both ladies and gentlemen. Famous for style, service and hospitality, the Lodore Falls Hotel offers the perfect location to suit all tastes. ... more   less 
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Also Known As:
Lodore Falls Keswick
Hotel Lodore Falls
Lodore Falls Hotel Borrowdale/Keswick

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