After receiving a leaflet through the door we decided to try this restaurant out last Saturday, even though we had read the reviews, we wanted to try it ourselves.
First impressions were good, definitely looks the part as you walk in, we were greeted and seated immediately by a friendly waitress who chatted to us as we settled in. She asked us if we were going to have wine and then proceeded to clear the table of unwanted wine glasses, and left us having taken the menus with her!
We had to stop a waitress and ask for some drinks, she disappeared so quickly we did not have time to ask for a menu.
After 10 mins my husband went to the bar himself and asked where our drinks were, he was told ours were next.
About another 5+mins we had our drinks! We were asked by another waitress whether we had ordered and we said we would love to if we could see a menu, she apologised brought us a menu and took our order.
Eventually after 50mins and a few complaints we received our food, minus some chips, but by that time it didn't seem to matter.
We had ordered rib eye steaks, and they were absolutely delicious.
June did eventually come across to our table and asked if everything was ok. When we said about the delay with everything she apologised and offered us a free drink each, saying that it was the staff that were to blame and that if we knew anyone who wanted a job to let her know.
We had to ask again for one of the free drinks as it never came.
The bill took a few attempts as well, by that time it was becoming hilarious, which is why I called this review Fawlty Towers as you couldn't write it!
I am sorry to say that we will not be going to this restaurant again, because the food was lovely, but I would not trust myself to keep my temper if we had a repeat of the fiasco that we had.
If this restaurant is still open in the next 6months I will be amazed, unless something drastic is done with the staff, and in fact the owner needs to wake up as well.
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