On 3rd November 2012 we attended my sister in laws wedding reception. As a treat to my wife and I we decided to book a room at the hotel even though we only live 10 mins away as part of the wedding package a number of rooms were allocated at a discounted rate. I have to say that the room was very nice the only fault being that the radiator didn't work so the room was very cold. Due to the time of the night we made no fuss and went to sleep. When booking into the hotel as any other hotel a. Credit/Debit card was need to obtain a per authorisation of £100 was requested on my card. On departure my card was processed without seeing a bill. When looking after the bill once payment had been taken drinks had been booked to our room which we had not had!!!! This was refunded after informing the receptionist. Common practice for this hotel is to take any charges from the per authorised amount and releasing any unused funds back onto your card. This did not happen as we'll as taking £100 they also took the money for the room. It took a week and a lot of phone calls to get the money back. After complaining to the manager a free nights stay was offered. After explaining why would I want to stay another night when living down the road they offered me a bottle of wine on the house to go with an evening meal!! So now they want me to pay foe a meal!!! Help from both the Manager and their head office is very poor.
- Official Description (provided by the hotel):
- Nestled within 8 acres of tranquil grounds just 500 metres from Junction 17 of the M6, this Tudor-style Country House offers a stylish restaurant with free Wi-Fi and on-site parking.Ideally positioned between the historic market towns of Sandbach and Congleton, this charming half-timbered Hotel has undergone a full refurbishment, combining original period character with the best of modern comfort. Peace and relaxation exist in abundance, whether it is the scenic beauty of the surrounding gardens and woodland or the friendly yet professional service, guests are assured of a truly memorable stay.The Hotel offers bedroom types to suit all travellers, including Standard, Family and Executive options. Each of the 50 en-suite rooms has been individually designed and decorated with stylish, contemporary furnishings. They all come equipped with free Wi-Fi access, flat-screen TV, radio, hairdryer, Room Service and tea & coffee making facilities. Many rooms also feature spectacular scenic views of the grounds and surrounding Cheshire countryside.The warm and welcoming Patio Restaurant offers a modern brassiere-style dining experience. Open for lunch and dinner, including a traditional Sunday lunch, the extensive menu is complemented by a superb selection of wines from around the world. With its polished wooden floors and high leather stools, the bar is the perfect place to spend an afternoon. It offers a variety of speciality coffees and drinks as well as a lounge menu serving a selection of light meals, sandwiches and snacks.With its convenient and peaceful location, the Hotel is the perfect conference venue. It offers five flexible meeting rooms each designed to provide a traditional, yet thoroughly modern working environment.The Hotel is situated less than a minute’s drive from Junction 17 of the M6 and offers free on-site parking for all guests. Stoke-on-Trent is about 20 minutes away and it is about a 40 minute drive to Manchester, both of which offer excellent transport links to all major destinations across the country. There are also regular bus services to Sandbach, Congleton and Crewe that are all within walking distance from the Hotel. For those flying in, Manchester Airport is a 25 minute drive away.The Hotel is with close proximity to an abundance of fantastic attractions and tourist spots, making it the perfect base from which to explore the area. For outdoor enthusiasts, the Peak District National Park is a scenic haven of unspoilt beauty, perfect for a range of activities including walking, hiking, cycling, rock climbing, horse riding, fishing and much more besides. For family fun there is Alton Towers, Britain’s premier theme park and Chester Zoo, home to over 7,000 animals including some of the most endangered species on the planet. History lovers will surely appreciate the sights at Tatton Park, The Crewe Heritage Centre and Nantwich Museum, and sports fans will be well-served by the nearby Malkins Bank Golf Course. For more urban pursuits, the cities of Crewe and Chester are both easily accessible whilst shopaholics will be spoilt for choice at both the Trafford Centre and the Potteries shopping complexes. ... more less
- Reservation Options:
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- Also Known As:
- Chimney Hotel Sandbach
- The Chimney Hotel
- Chimney House Hotel Sandbach, Cheshire, England