We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice food, poor customer service” 3 of 5 stars
Review of Kings Arms Prestbury

Kings Arms Prestbury
High Street, Prestbury GL52 3AR, England
01242 244403
Website
Improve this listing
Ranked #6 of 11 Restaurants in Prestbury
Cuisines: English
Restaurant details
Reviewer
4 reviews 4 reviews
4 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice food, poor customer service”
3 of 5 stars Reviewed April 7, 2013 via mobile

Waited along time to be served at bar, female bar staff ignored me even when I told her i was next. A kind gentleman told the bar staff I was next & the member of staff attitude was rude. She even spoke to another member of staff whilst taking my order which I had to repeat twice. The chef was friendly who served the food. The food was excellent, good valve and best I've had in a while. Another staff member took our plates asked if we wanted pudding. When we said yes he asked a waitress to serve us, the pudding never came after waiting half an hour. spoke to another couple who was dining & they agreed the service was terrible. Maybe more waiting staff could help? I have been to many caveries and understand they get busy but always had good service. Shame really as food & chef serving was good.

  • Visited April 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

34 reviews from our community

Visitor rating
    10
    12
    9
    2
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cheltenham, United Kingdom
Top Contributor
98 reviews 98 reviews
49 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
37 helpful votes 37 helpful votes
“Eat as much as you like breakfast”
4 of 5 stars Reviewed April 2, 2013

Called in for breakfast Easter Saturday and very pleased we did. Asked how many eggs, how many sausages, how much bacon and how much toast we would like. Add to this tomatoes, baked beans, hash browns and mushrooms to add yourselves and you have a very full breakfast. Still not full you can return for more and all for £3.99. You might have a slight wait, but it is well worth it, for your eggs to be freshly fried and your toast to pop up. We will certainly return on our next visit to the Post Office and Village Shop across the road.

  • Visited March 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
Top Contributor
116 reviews 116 reviews
50 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
115 helpful votes 115 helpful votes
“Excellent evening carvery.....”
5 of 5 stars Reviewed March 30, 2013

Liked this venue very much,especially the choice of either small or larger carvery.Very good choice of meats and freshly cooked vegetables plus different gravies.We were a party of nine with some menbers less mobile so this place was ideal in that we could all sit on a level seating area close to the carvery section and when we explained it would be difficult to go down some steps to the bar,our order for drinks was taken and brought promptly to the table.Very efficient,helpful and attentive staff who genuinely wanted us to enjoy our meal there.

Visited March 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Kings Arms Prestbury also viewed

Prestbury, Cheshire
Prestbury, Cheshire
 
Prestbury, Cheshire
Prestbury, Cheshire
 

Been to Kings Arms Prestbury? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Kings Arms Prestbury, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.