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“Amazingly attentive service, lovely food and so cheap!” 5 of 5 stars
Review of Butley Ash

Butley Ash
London Road | Butley, Prestbury SK10 4EA, England
01625 837 550
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Ranked #3 of 11 restaurants in Prestbury
Cuisines: Pub
Dining options: Breakfast/Brunch, Reservations, Delivery, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Delivery, Late Night
Macclesfield, United Kingdom
Contributor
19 reviews 19 reviews
14 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Amazingly attentive service, lovely food and so cheap!”
5 of 5 stars Reviewed February 18, 2013

We popped on at lunch and found the place fantastic! Two delicious, huge meals for about £9! Lovely service and unusual menu. Perfect!

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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105 reviews from our community

74% Recommend
    64
    14
    13
    8
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Macclesfield, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“A Cautious Return”
4 of 5 stars Reviewed February 13, 2013

A few years ago we used to enjoy meals the Butley Ash on a regular basis but a steady decline in the quality of the meals and a manager who made us feel a little uncomfortable, particularly if we were taking advantage of reduced price offers which are a welcome feature of the Chef and Brewer Group, prompted us to find alternatives.
A little over a week ago we decided to give it another try. Four of us each had a different meal and each was very enjoyable. We found this very encouraging and we will certainly go again before long because the ambience, service and demeanour of the staff have, with the above-mentioned exception, always been most agreeable.
We enjoyed our experience and look forward to further visits.

  • Visited February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
“nice place.poor food”
3 of 5 stars Reviewed February 5, 2013

recently moved to the area and thought we would give this pub a try. We found the place bright clean and it had a nice atmosphere. To be fair our expectations weren't too high as lots of pubs tend to turn out the same type of food nowadays, out of a packet or a freezer bag!
The burger for my daughter arrived over cooked and so dry it was almost inedible,the bit she did eat was tasteless and gristle and the onion rings it came with weren't cooked enough,so were soggy..My husband had fish and chips,the batter on the fish was swimming in grease and the chips were aired. I had scampi and chips and that was average. We ordered garlic bread as a starter which never arrived.The waitress was very apologetic.
i do have to say that the two waitresses that served us were lovely,attentive and very pleasant. i would go back again for a drink but definitely not to eat.

  • Visited January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spirit P, Guest Relations Manager at Butley Ash, responded to this review, February 8, 2013
Dear family-sumner,

Thank for taking the time to provide us with your review.

I would like to apologise about the food you received at the Butley Ash. I have passed on your comments to our management team and have sent you a direct message to discuss this further.

Kind regards

Chef & Brewer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macclesfield, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
“Sunday lunch”
3 of 5 stars Reviewed January 23, 2013

Nice Sunday lunch, pleasant surroundings and a real fire. Cater for vegetarians and the nut wellington was good.

  • Visited January 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Disappointing”
2 of 5 stars Reviewed January 23, 2013

We had a reasonably priced lunch for the first time since it became a Chef and Brewer having had good experiences years ago at C & B restaurants in the West Midlands.

The starters were good - pate fine except for the chutney (just appeared to be small chunk Branston Pickle). The mushrooms were lovely.

The mains were disappointing. Rump burger was passable but the steak and ale pie virtually inedible.The meat was chewy and the pie seemed over-cooked. The broccoli was hard, the mash appeared to be from a packet.

The service was excellent, so much so that we didn't have the heart to complain to the servers.

  • Visited January 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spirit P, Guest Relations Manager at Butley Ash, responded to this review, February 5, 2013
Dear Howard S

Many thanks for your recent review on Trip Advisor. Your feedback was a concern to hear and I would like to investigate these comments further with the Management Team of the pub. I have sent you a private message and look forward to hearing from you soon.

Many Thanks

Chef & Brewer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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