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“A fist class country retreat” 5 of 5 stars
Review of Nunsmere Hall Hotel

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Nunsmere Hall Hotel
4.0 of 5 Hotel   |   Tarporley Road nr Northwich, Oakmere CW8 2ES, England   |  
Hotel amenities
Ranked #1 of 1 Hotels in Oakmere
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“A fist class country retreat”
5 of 5 stars Reviewed November 22, 2013

I cant recommend this hotel enough. We were there for a two night last minute get away. Incredible value at £80 per night (secret escapes) including breakfast for two. The room was vast yet cosy and there was a real air of country house about the decor. The bed was amazing! We only ate breakfast there as the restaurant was busy both nights but it was excellent. The nearby village of Tarporley has a few nice places to eat as well as other restaurants within a short drive.
The staff were efficient yet friendly and were on hand for anything we needed.

If i had to nitpick then i might say that , because of the nature of the old house, you tend to hear every creak and squeak around you made by other guests. We did have a rather annoying guest above us who seemed to be building a Yacht at 2 in the morning... but it was soon forgotten.

As i said, cant recommend it enough. Go treat yourself!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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403 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Cheshire
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 9, 2013

This place was so hit and miss during our two night stay it was a real shame. Our room was nice, typical country house modern stylish but not chintzy. And the grounds are lovely. However first mishap was we were shown to our room which hadn't been cleaned. It was quite bizarre and I'm still not sure what went on but the meet and greet guy with the top hat checked the room first to see if it had been cleaned, told us it had and showed us to the room. When we were in the room it looked tidy, made bed etc, towels neat etc until I saw the bin was full, tea and coffee tray used and dirty and looked at the sheets which weren't fresh so we went straight out and just said the room has def not been done properly... when we got back they apologised and said the room hadn't been done at all, it was a mistake to let us in... But I'm still not sure if they'd just done a really bad rush job of the clean as why would the people checking out before us make their own bed and fold the towels neatly etc... Hmmmm. The communal areas are looking a bit tired to be honest, not great cleaning of the place stands out with skirting boards and cornicing all dusty and stained carpets here and there just needs money spending on it and the cleaners sorting out really. First breakfast was a disaster, there was a wedding party breakfasting, morning after the night before, so obviously busy, but it's a wedding venue so you think they'd be geared up for it. My egg had shell in it, service was slow and incompetent tho staff were trying their best, just seemed not enough on and poor management of the staff, all the non-wedding guests were in a separate room and all kind of looking at each other like how bad is this, a few walked out, the next morning was really quiet and breakfast was great however. Shame really as we would have eaten dinner in the restaurant the night of our first breakfast but we changed our plans because of this. Waited a while in the bar area for someone to serve us while the female manager (I think) on duty chatted away for about 15minutes to guests, didn't serve us or go and get someone to serve us. Just not professionally run. We went to the Grosvenor hotel in chester for lunch and the difference in service was so apparent, there it isold fashioned slick discrete professional service. I feel nunsmere want to be that type of hotel, like Hollbeck Ghyll in the lakes does so well, but they just aren't there at all. Please note also if you're staying when a wedding is on the rooms are old obviously so sound proofing not great so you will hear pretty much everything going on until the party dies down, we were told about this before we booked so not complaining, just a NB...

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire
Top Contributor
87 reviews 87 reviews
23 hotel reviews
Reviews in 41 cities Reviews in 41 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 30, 2013

Once again went to this stunning hotel for a last minute lunch. Craig,the chef is an absolute master who knows exactly how to cook food. A lot of chefs don,t know about flavours,but Craig does!
Service was friendly and attentive. I like Nunsmere Hall because whilst it ticks all the Country House boxes,it is not stuffy in the least and I would highly recommend the lunchtime menu if you want a true fine dining experience at main course pub prices !

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 25, 2013

We came here for lunch on Monday and had a very lovely meal . The food was presented very well and the service was impeccable we shall definitely do a return visit . The grounds were amazing but sadly we didn't see fritz the resident Labrador , but I'm sure upon our next visit we will xxxx

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 9, 2013

We stayed at Nunsmere Hall last night as part of a birthday present. Reception rather quirky but a very warm welcome was extended to us and, though we arrived a little early, our room was ready and we had been upgraded to a rather palatial Junior Suite. It was absolutely huge and we did feel rather pampered! We enjoyed a scrumptious and very substantial afternoon tea which was served by a very accommodating waiter. So much so that we didn't avail ourselves of the evening meal. A three course meal was rather expensive and we didn't feel able to do it justice.
Although our room was very spacious it was surprisingly warm. The bed was comfortable but the pillows were a little too soft for my neck. Clean, crisp linen although we did find the duvet too warm for this time of the year.
We found all the staff helpful and knowledgeable about the local area. The breakfast menu was varied and comprehensive and the full English was well cooked and well presented. Again, the waitress was friendly and eager to please and to ensure we were well served.
An enjoyable stay. Our bedroom looked out onto very attractive gardens and the hotel itself is well situated in very beautiful grounds. A very traditional country house which has been sympathetically transformed into a hotel. Out thanks to the staff for making us feel so at home!

Room Tip: Ask for a room looking out onto the gardens at the back. All the rooms are named after flowers/shrub...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 7, 2013

This was my third visit to the Nunsmere Hotel restaurant this year, and I have yet to be disappointed ! I visited with my sister last Friday evening, however, we didnt stay at the hotel. Next time we think we'll stay and forget the taxis ! We On arrival, we were shown to the bar area which was fairly busy. After some champagne, nibbles, olives etc, we moved into the dining room. We both had the same starter, the twice baked goats cheese souffle, which was very light but tasty. Then we followed with the braised shin of beef cannelloni, which I've had previously, and it was just as good as I'd remembered ! . This is one thing you can guarantee here, that the quality and service is always consistently excellent. We ordered Viognier Shiraz by the glass, to go with the beef, just a small niggle but we were overcharged for the wine, however this was rectified later. We followed with pannacotta dessert for me and my sister had the chocolate dessert option. Just to add that there was a wedding event on at the hotel when we visited, however this didnt interfere with our evening in the restaurant, or affect the service in any way, and the wedding guests were in a marquee further down the corridor. Would definitely recommend the Nunsmere for anyone wanting something a little bit extra special.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk
Top Contributor
79 reviews 79 reviews
44 hotel reviews
Reviews in 35 cities Reviews in 35 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed October 4, 2013

This is the 3rd property my wife and I stayed at during out week away - please see my previous Trip Advisor reports. We found Nunsmere via a "secret" discount hotel web site. We had been staying at halls and manors around Stratford-upon-Avon earlier in the week, so this was an hour and a half's drive north towards Chester. Thankfully we avoided the M6 which was gridlocked and arrived mid afternoon on Saturday.

There was a wedding taking place at the hotel, but the staff were kind enough to let us know where people were going to be so we could "join in or avoid" as we wanted. We chose to sit quietly away from the wedding guests and there was plenty of room available to do so.

Situated on an island beside a lake, the Hall is effectively surrounded on 3 sides by water. Access from the main road was fine, and only background noise from this road could be heard at night from our room.

Check-in was super efficient and a gentleman dressed in a bowler hat (probably there for the wedding?) showed us to our room on the top floor. There is a lift with just a few final stairs up to our room in the eaves. The bedroom was a good size, with a bathroom that had a glass shower screen and shower over the bath, along with a single basin and toilet. Not spacious, but plenty big enough for one, and plenty of good fluffy towels available. We did only have one towelling robe provided in the bathroom (sadly I was out-voted by my wife) and we only had one chair in the room, which was slightly strange as there were two of us, but this was not a problem. I'm sure this would have been fixed if we had asked, everything else we asked for was almost instantly provided by the very attentive staff during our stay.

The bed was amazingly comfortable, and my wife at only 5' tall needed the supplied wooden step to get in an out. If you know the children’s story of the “Princess and the pea”, this bed was a contender for the story, minus the pea obviously. My own princess (wife) assures me there was no pea! I could only just manage getting in without a step myself at 6'2". The bed linen was high quality with really good feather pillows too.

One interesting "quirk" here was the do not disturb method for each guest room, which consisted of putting a wooden carved sleeping cat outside your door - both novel and effective, and appeared to work well during our stay.

There was a note left for us in our room on arrival, telling us that the music from the wedding party to be held in a marquee in the gardens that evening would stop promptly at midnight. There was quiet background music playing until well after 1:30am, but we are not sure if this was from the wedding at the Hall or an adjacent property. It was a very low level of noise, and I did not hear this, but my wife tells me she could hear it hence my noting it here.

We had breakfast each day included in the room rate of £80 per room per night, and this was very good, with a cold buffet (they had little boxes of Frosties – a rare treat for me and the only property all week to have them!) and hot items provided by the serving staff to order. Our poached eggs were excellent each day and the sausages and bacon were good "butcher quality" items.

The hall was fully booked for dinner on the Saturday evening, so we had a late afternoon tea in the lounge. The quantity and quality of the cakes and sandwiches were excellent - especially with my "no this, extra that please" requests met in full. We did have dinner there on the Sunday evening, and noted the request to not wear jeans/denim in the restaurant. It was good to get dressed up for dinner, especially as this was our last night away before returning home.

My salmon starter was excellent, but the roast beef both my wife and I had was a little tough, even though it was still quite pink. Some other "regular" dinner guests beside us also mentioned this to the serving staff, saying that it was normally melt in the mouth tender. It wasn't bad, just falling slightly short of good.Had the beef been as our fellow guests described their previous experiences, Nunsmere would have deservedly received an overall “excellent” rating from us here on Trip Advisor.

The saving grace for dinner came with my off-the-menu request for desert which was something like "some vanilla ice cream with some cut up strawberries and some grated chocolate if you have any please".

What arrived was a monumental work of art and by far the best desert, if not the best food item, of our entire week away (close tie between this and the steak at the Vintners in Stratford - see my earlier TA report). Dark chocolate had been melted in a pattern on the plate, with 3 scoops of top quality vanilla bean ice cream placed on top of this, with a cocoa/chocolate dusting and a white chocolate curl along the top, and strawberry pieces cut and placed around the plate and a final milk chocolate drizzle applied over the top of everything. I wish I had taken a photo, as the chef responsible obviously had talent in both art and food preparation. It was the perfect interpretation of my quite vague request, for which I can only assume that someone there can read my mind! My sincere thanks to the people responsible for this excellent “creation”.

Dinner was £25 per person for 3 courses, plus drinks, which is excellent value for the location and quality of food provided. I hope that the beef issue was a one off, and the (openly vocal) comments of our adjacent and apparently regular dinner guests would strongly suggest that this is the case.

If you want to visit the Chester area, and there are plenty of attractions on top of the town itself to visit nearby, then I can thoroughly recommend Nunsmere. It is the perfect location if you want to be close to Chester, but out in the country. I’m pretty sure we’ll be back here again in the future.

Room Tip: Our view of the gardens was nice, or go for a larger room with a sofa.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nunsmere Hall Hotel

Address: Tarporley Road nr Northwich, Oakmere CW8 2ES, England
Location: United Kingdom > England > Cheshire > Oakmere
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Oakmere
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Nunsmere Hall Hotel 4*
Number of rooms: 36
Official Description (provided by the hotel):
Nunsmere Hall is a beautiful Country Hotel set in the heart of Delamere Forest. It is the perfect Wedding ,Conference and Events Venue. With 36 wonderful bedrooms and it's own 60 acre lake and wild forest walks ... more   less 
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