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“Good Hotel” 4 of 5 stars
Review of BEST WESTERN PLUS Pinewood on Wilmslow

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BEST WESTERN PLUS Pinewood on Wilmslow
4.0 of 5 Hotel   |   180 Wilmslow Road, Handforth SK9 3LG, England (Formerly Pinewood Hotel)   |  
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Hotel website
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Hotel amenities
Ranked #2 of 3 Hotels in Handforth
Certificate of Excellence 2014
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good Hotel”
4 of 5 stars Reviewed November 6, 2013

A very comfortable stay in the midlands. Good location and easy to access Manchester city centre and the shopping centre. Breakfast was very good and the service was attentive and friendly. The rooms were clean and spacious.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_Scott_Pinewood, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review, November 8, 2013
Dear Guest,

Thank you for your positive comments regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow.

I will certainly communicate your kind words to my team.

Kind regards

John Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

363 reviews from our community

Traveler rating
    199
    106
    40
    11
    7
See reviews for
66
123
11
92
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Hertfordshire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2013

We booked this hotel as it is in close proximity to National Trust's Quarry Bank Mill. The bedroom accommodated a large and very comfortable double bed. The en-suite seemed to have an inexhaustible supply of hot water. The hotel was spotlessly clean. The staff were very friendly and informative. The evening meals were excellent with a wide choice on the menu. The breakfast was well cooked and plentiful. We would certainly stay here again or the sister hotel in Kendal. This hotel is suitable for both business and private stays. Quarry Bank mill is well worth visiting as it give a flavour of what it was like to work in a cotton mill in the 18th, 19th & 20th centuries.

Room Tip: Ask for a room overlooking the garden.
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_Scott_Pinewood, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review, November 6, 2013
Dear Peter

Thank you so much for your positive review that you have posted on Trip Advisor.

It gives me great pleasure to read such a wonderful review. As I’m sure that you are aware having the right Team in place certainly enhances the whole customer journey from start to finish whereby they are all very friendly, efficient and strive to exceed our customers expectations and in this case they all have.

I also receive many positive comments regards to the food offering which again is so pleasing to see.

Thank you again and I look forward to welcoming you back to the Hotel in the very near future.

Kind regards

John Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United Kingdom
1 review
5 of 5 stars Reviewed November 2, 2013

Just returned from my fourth stay at this gem, as always spotlessly clean rooms, the most friendly staff you would wish to meet and the best English breakfast ever.
Excellent offers on park and fly too.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_Scott_Pinewood, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review, November 3, 2013
Dear Guest

Thank you for your positive feedback regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow.

I will certainly communicate your kind words to my Team.

Thank you again.

Kind regards.

John Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 1, 2013

I drive an electric car which requires charge after return from holiday and delighted to learn Best Western now provides this facility. Our room and stay was very pleasant. The staff were all curtious, helpful and knowledgeable. The transfer from airport was fast and reliable. Will certainly use this gem of a hotel for our future holidays as it is the best way to start. It's good to deal with professionals. Thank you.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_Scott_Pinewood, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review, November 2, 2013
Dear Guest

Thank you so much for your positive feedback regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow.

I will certainly communicate your kind words to my Team.

Thank you again.

Kind regards.

John Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Contributor
49 reviews 49 reviews
40 hotel reviews
Reviews in 38 cities Reviews in 38 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 1, 2013

I stayed here last week, the hotel is of a good size and it was a decent walk up and down stairs to get to the room but the standard of accomodation is good and the staff are lovely. The only negative i can offer relates to the bar meal, this is one of those frustrating establishments that consider food to be a work of art and presented my burger on a slate and chips in a little bowl (no idea what the other bowl contained but it looked ready for composting). thankfully the cutlery and condements had been delivered on a plate so i was able to swap to a more reasonable arrangement that allowed me to cut up my food without decorating the table. Food quality was good.

Room Tip: i booked a family room as it was the same price as a double and provided more space
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_Scott_Pinewood, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review, November 2, 2013
Dear Guest

Thank you for your feedback regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow.

I will certainly discuss your comments with my Head Chef who in turn will review the presentational standards within the Restaurant and the Lounge Bar.

I do apologise for the inconvenience caused on this occasion.

I will certainly communicate your kind words to my Team.

Thank you again.

Kind regards.

John Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
merseyside
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 28, 2013

Stayed here for one night, room only.
Check in and out was fine.
The hotel is clean and the rooms fresh. Staff friendly and helpful.
Did not have breakfast, so can't comment, but it looked lovely.
Took advantage of the Total Fitness day pass,which was great and 5 minutes away in the car.

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_Scott_Pinewood, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review, October 30, 2013
Dear Guest

Thank you for your positive feedback regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow.

I will certainly communicate your positive comments to my Team.

Thank you again.

John Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 23, 2013

We stayed here last year (2012) on the evening of my sisters wedding- she also got married at the venue.

The hotel was lovely, the staff are great and it really made the whole experience superb. The food is delicious, from the breakfast to the wedding breakfast - absolutely brilliant

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_Scott_Pinewood, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review, October 24, 2013
Dear Guest

Thank you so much for your positive review that you have posted on Trip Advisor.

It gives me great pleasure to read such a wonderful review. As I’m sure that you are aware having the right Team in place certainly enhances the whole customer journey from start to finish whereby they are all very friendly, efficient and strive to exceed our customers expectations and in this case they all have.

I also receive many positive comments regards to the food offering which again is so pleasing to see.

Thank you again and I look forward to welcoming you back to the Hotel in the very near future.

Kind regards

John Scott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Pinewood on Wilmslow

Address: 180 Wilmslow Road, Handforth SK9 3LG, England (Formerly Pinewood Hotel)
Phone Number:
Location: United Kingdom > England > Cheshire > Handforth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Handforth
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS Pinewood on Wilmslow 4*
Number of rooms: 70
Official Description (provided by the hotel):
Whether you are staying for business or pleasure, our well appointed and stylishly furnished bedrooms will more than satisfy your requirements. With comfortable beds and fluffy duvets, Freeview TV and free Wi-Fi throughout the hotel we have everything you need for a great stay. A choice of room types, dining options and impressive gardens completes the picture. ... more   less 
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Also Known As:
Best Western Pinewood On Wilmslow Hotel Handforth
Menzies Pinewood Manchester
Hotel Menzies Pinewood

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