Chose this Premier Inn as it was convenient for a friends birthday party in nearby Middlewich. Checked in online beforehand so paperwork was prefilled on arrival only signature required.Receptionist very pleasant & helpful.
We were assigned room 35 which is on the first floor overlooking the front door and was very spacious and standard Premier Inn spec. I was impressed with the large wall mounted television which was a welcome change from the small screens you would normally expect. The bed was very comfortable, only complaint so far with this room was the fan in the bathroom which was very loud and after having a shower stayed on for a long time. As we were going to a function and had travelled down from Scotland we had a little nap which was fine, as I said very comfy bed and was reluctant to get up.
The bad part was after we got back from the function around 1 am and going to bed we were awakened twice during the night by inconsiderate guests outside in the smoking area chattering away loudly. I had read other reviews regarding the efficiency of the double glazing but unfortunately it did not work in this case. We requested another room for our 2nd night and were assigned room 59, we packed up and left our cases with the receptionist, these were put into the room later in the day when the room became available. Room 59 was very similar to the first room but I'm pleased to say was much quieter and the fan was much better too. Another plus point in the hotel was the fire doors in the corridor all had very quiet closers so there were no bangs from the corridor.
The best part, Premier Inn has a 'Good Night Guarantee', we left very early in the morning as we were travelling back home. I mentioned the guarantee to the night porter, he took a note of my details and said he would pass it on to the staff coming on later. I was sent an email @ 5.30am with a copy of my invoice with the first night refunded!! Excellent service all round by Premier Inn Crewe West, I will stay here again when visiting in the future but will make sure I request a room away from the front door.
Did not use the adjoining restaurant but it was very busy with local people so I think they must be doing something right.