This is a beautiful hotel and we had a wonderful reception on arrival. Afternoon Tea was excellent and well worth the £22. The staff were very attentive and the service was good, Complimentary mulled wine was offered which I'm not normally a lover of but eh 'season of goodwill' and all that I tried one and am I glad I did. Could have foregone the tea (but not the cakes) for a bottle of the mulled stuff - it was delicious.
The room was a nice size and clean. The bed was extremely comfortable which made for a good nights sleep
There was plenty of variety at breakfast but the cooked breakfast was lukewarm.
Spa facilities were adequate given there where only a dozen people there all not wanting to use the jacuzzi at the same time. Now that would have been cosy after a plunge in the not too warm pool!
Unless you have booked a spa package (when robes and slippers are provided) then be prepared to have to walk through a room full of strangers wrapped in a towel that doesn't quite meet in the middle and nothing on your feet. Not an experience I want to repeat.
Something I did want to repeat was the hot stones message which was truly bliss - wanted to go back for more but had to get the heated rollers up and ready for the evening 'do.'
Dinner hot and tasty was served with a complimentary glass of wine. The DJ did a terrific job playing a good variety of music past and present that kept the dance floor full to the brim from beginning to end
The only downside was the unhelpful and dismissive attitude of a particular bar staff member in the Continental Suite that left my glass less than full to the brim.
On being informed there was no PernodI asked if there was another bar in the building that might have a bottle? I was informed there was no other bar opened (bah humbug pardon the pun) . Well I wasn't taking no for an answer and like a woman possessed (coz after all Pernod is for Christmas and not for Life) I made my mission to investigate further. And hey presto, my determination paid off because I stumbled upon the Brasserie and the delights of a helpful young barman who kindly transported a bottle of the aniseed nectar back to the Continental bar for me. Not really that hard is it to keep a customer happy??
Putting the drink aside. There were plenty of highlights during the evening. Like the table magician who left us all gob-smacked with his magic tricks. Would have been amazing if he could have pulled a bottle of Bacardi out of the bag (another gripe but didn't want to make a fuss).
Would like to mention the six like minded people that we had the good fortune to share our table and glow lights with. Daniel (Spa Manager) love the Village People dance and advice on the Co-op or was it the Pound Shop?)
Heated rollers, water fountains and the mislaying of mobile phone and specs all added to the enjoyment of a truly memorable evening.
I might be back if only to check the bar contents.