We stayed at Crewe Hall in August and have to say that it is really impressive. The long drive and the grandeur of the building were overwhelming and the room was also fantastic although we were fortunate enough to stay in the original building in a feature room.
The hotel has an extensive extension at the back and there are rooms, conference facilities and the leisure centre. The leisure facilities were good and are complementary to hotel guests, the jacuzzi is highly recommended.
The downside to the extension is the fact that the restaurant and bar are in the new part and as such the experience of staying in a grand hotel like Crewe Hall is somewhat lost. With regards to the restaurant experience, the food was average but the service was not so great. Additionally the tables were very cramped together and most were wobbly, we had an early sitting and witnessed the waitress going round all of the single tables with napkins trying to level them off. The bar in the hotel is ultra modern to the extent where we felt that we were unable to relax therefore we only had one evening drink and then retired. The breakfast service was also in the new restaurant and all I can say was that it was extremely busy with several items, pastries mainly, running out before the end of service.
I have contacted the hotel since our stay to highlight the above and I am pleased to say that I have had a response. In short the hotel are going to trial opening a further restaurant and bar in the original part of the hotel for guests who would like to experience a more formal experience. We are really looking forward to returning to Crewe Hall to experience this.
Overall the hotel was top notch but the dining experience does not match with the expectations of staying at a grand place like this. There are a lot of weddings at the hotel which mainly appear to be in a separate section however this does mean that the morning breakfast is really busy. Also the drinks prices are high, £6.50 for an average size glass of wine.