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“Very friendly accommodating hotel!” 5 of 5 stars
Review of Whiston Hall Hotel and Golf Club

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Whiston Hall Hotel and Golf Club
Black Lane | Whiston, Cheadle ST10 2HZ, England   |  
Hotel amenities
Ranked #1 of 2 Hotels in Cheadle
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very friendly accommodating hotel!”
5 of 5 stars Reviewed August 28, 2013 via mobile

Stayed here on the 27th of August 2013 for my daughters 9th birthday as the location was ideal for Alton towers.
Staff were very friendly and attentive, food was lovely, room was clean, plenty of facilities.
Beautiful grounds, would definitely return again!


  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 reviews from our community

Traveler rating
    30
    21
    10
    8
    29
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39
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2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Hertford
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 26, 2013

The hotel was a place to sleep and the beds were comfy enough. It was very basic and there wasn't a clock, tea or enough cups for 4 people. You also had to ask for a hair dryer.The room was slightly dull and the lighting in bathroom wasn't good. The staff were friendly enough and the breakfast was OK not fantastic but edible. We found a used shower gel in our room, there wasn't a stopper on the curtain rail so the curtains would fall off if you tugged to hard and unfortuantley there wifi was down so we could hardly look on the internet. they also said they would give us room two but they gave us room three but that didn't matter much. One of us was turning 14 and they made no attempt to even say happy birthday at breakfast when they knew very clearly it was his birthday. It is not luxury but is cheaper than the Alton towers hotel and although it was OK we will not be going again.

Room Tip: Make sure to be nice to the owners and If you would like luxury I would book somewhere else unless y...
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 13, 2013

I booked this hotel for me and my partner as a surprise Alton towers break (my partner had never been there before!). £85 for a B&B with continental breakfast seemed a bit steep but the place looked beautiful and thought it would be worth it. I was wrong.
When I booked they charged me TWO deposits by mistake! They did offer to refund me the extra £25 I'd spent but as the damage had already been done I asked for it to be taken off the final bill instead. They offered me a free upgrade to a full English breakfast as an apology so I agreed and was happy to leave it at that.
When we arrived, the staff were lovely and the place looked gorgeous so we were very excited to see our room....this was the disappointing bit...
The room was small, cold, had a broken window you couldn't close properly, used soap, used shower gel and awful decor!
There was a rust patch in the bath which meant a nice hot bath wasnt something you would look forward to even if you had been out to buy bubble bath as none was provided.
The shower was VERY hard to get to a good temp so my partner had a boiling hot shower and I settled for a cold one.
The 'king size' bed is two bases put together which is quite normal in a lot of hotels now but instead of a king sized mattress on top it is two singles zipped together creating a very uncomfortable lump down the middle of the bed so might as well have gone with a twin!
The beds are rock hard and pillows are much the same so had a better night sleep at home the following night with my two babies crying at me!!
The room lacked any theme at all to the decor...navy and gold curtains with nice gold mirror would have looked OK if they weren't matched with cream stripy wallpaper and plain white bedding?! light shades were stained with age and there is a silver bathroom bin in the corner of the room...such a shame because the rooms have so much potential! Gorgeous original beams and beautiful shape to the room but they have ruined it with lack of attention to detail elsewhere!
Then to top it off, we asked to borrow an iron and were given exactly that...and only that! No ironing board! So my partner had to iron his shirt on a towel on the floor!!!
Breakfast was nice but pot of tea arrived with no sugar or spoon. Staff were lovely again and very helpful but by this point we were just ready to leave and not come back.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
1 review
4 of 5 stars Reviewed August 11, 2013

Pleasant and quick drive to Alton Towers from this hotel. It has recently been refurbished and looks lovely. The staff were very helpful and friendly, and it felt a much more personal experience than some of the chain hotels we've stayed at. The family room we were in was spacious and comfortable. We ate breakfast and dinner at the restaurant - the food was good and service attentive. Surrounding the hotel is lovely countryside and the building itself is attractive with plenty of parking.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
1 review
4 of 5 stars Reviewed August 8, 2013

Whiston hall is in a great location especially for Alton Towers. A very friendly atmosphere and we where greeted on arrival by very friendly and happy staff who couldn't do enough to make our stay the best it could it. Rooms are big, clean and very comfortable. We ate in the restaurant in the evening and the food was very nice, although some dishes maybe a little quirky. Would recommend a stay here to anyone and would definitely stay again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
1 review
4 of 5 stars Reviewed August 7, 2013

We stayed here after a day at alton towers. Fantastic location only few minutes drive away from park. Room was very spacious unusual for family of 5. We had dinner in the restaurant and quality was really good. Will definitely stay here again when we visit alton towers again. Staff were attentive.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 31, 2013

A very charming hotel in beautiful surroundings. Excellently modernised inside. Great location especially if you're going to Alton Towers like we were! Food very tasty and good choice of starter and main courses, was a bit disappointed on the dessert side though!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Whiston Hall Hotel and Golf Club

Address: Black Lane | Whiston, Cheadle ST10 2HZ, England
Location: United Kingdom > England > Staffordshire > Cheadle
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Cheadle
Price Range (Based on Average Rates): $$
Number of rooms: 9
Official Description (provided by the hotel):
Whiston Hall is set in scenic Staffordshire countryside, just a 10-minute drive from Alton Towers. The 17th-century hotel has a leafy golf course, a modern bar area and elegant rooms with free Wi-Fi. The historic Whiston Hall estate features large grounds with ornamental fountains and 3 fishing lakes. The 18-hole golf course has a putting green, and offers wonderful views of the nearby hills. The bright and airy bedrooms each have a private bathroom with free toiletries. All rooms feature cable TV and tea/coffee facilities. In the mornings, guests can enjoy continental breakfast. In the quiet village of Whiston, this elegant hotel is just a 10-minute drive from the Peak District National Park and from Alton Towers. Free on-site parking is available, and Stoke-on-Trent is a 20-minute drive away. ... more   less 
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Also Known As:
Whiston Hall Golf Club And Mansion Court Hotel
Whiston Hall Hotel Mansion Court

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