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“Convenient & comfortable” 3 of 5 stars
Review of Merlin

Merlin
5-9 Wilmslow Road, Alderley Edge SK9 7QL, England
+44 (0)1625 599959
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Ranked #10 of 25 Restaurants in Alderley Edge
Price range: $16 - $23
Cuisines: International
Dining options: Breakfast/Brunch, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Manchester, United Kingdom
Senior Contributor
40 reviews 40 reviews
18 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Convenient & comfortable”
3 of 5 stars Reviewed April 5, 2013

Busy Friday lunchtime. Staff courteous, eye contact, smiles but busy. Ordered with drinks, fine. Starter, pleasant , fresh flavours , 3 main courses, nice portions , well presented, overall beyond satisfactory thus 3 empty plates.After dinner service, still pleasant.Overall a pleasing experience.would go again.

  • Visited April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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203 reviews from our community

Visitor rating
    87
    49
    28
    24
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Cheshire
2 reviews
1 helpful vote 1 helpful vote
“Second visit and just as magical!”
5 of 5 stars Reviewed April 4, 2013

Our second visit was as exceptional as the first. The food, service and atmosphere is by far the best in the village.

Its quite easy for people to complain on this forum but I couldn't fault any of our experience.

Many thanks to Kim and Adrian who went out of their way to ensure that we had a truly wonderful time.

We will be seeing you all again very soon!

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grindleford, United Kingdom
Senior Contributor
27 reviews 27 reviews
17 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Sublime”
5 of 5 stars Reviewed April 2, 2013

The food is always of a an excellent standard and I have never had cause to complain about the service. Excellent selection of meals. Advised to book though on a weekend

Visited December 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmslow, United Kingdom
Senior Contributor
30 reviews 30 reviews
24 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
37 helpful votes 37 helpful votes
“What Happened?”
2 of 5 stars Reviewed March 11, 2013

We have been many times and always had a nice time, however, we went on Mother's Day in 2013 and it was like it had been transformed! Here's the good and bad. Seated quickly and without issues. 3 of our party had Pork - advertised with Yorkshire Puds and all the trimmings. Food Arrived without Yorkshire Puds and no Apple Sauce. This arrived after a complaint - Yorkshire's were rock hard. Apple Sauce arrived in a store bought jar! My "Asian Slaw" was a few manky bits of grated cabbage - really poor. My dish arrived minus the fried that it was supposed to be served with. When these finally arrived they were cold and dry. Chicken Wing Starter - £4.95 - 2 wings? Not very good value. Dessert - Eton Mess - £5.95 - Tasty but TERRIBLE VALUE - tiny portion. Room we were seated in was FREEZING! When we complained - the Manager listened very intently and made excuses instead of just apologising. Eventually knocked the price of the desserts off the bill which was generous, I suppose. Food was ok but overall experience was below average.

  • Visited March 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, UK
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Very Poor”
1 of 5 stars Reviewed March 11, 2013

Went with wife and mum on Mothers Day, big mistake!

Portion sizes were small, I ordered Chicken Wings at approx £6 and got 3 small wings. Biggest complaint was with the main meal and the way it was handled by the manager. We ordered Turkey with cranberry, which turned up without Cranberry which we had to request. The meat was very dark, fatty and did not look/taste like Turkey, we queried it with a rude waitress who reluctantly took it back to the kitchen, saying it was the 4th portion she had taken back that afternoon.

It was in fact apparently Turkey but Turkey thigh, hence the darkness and fat. It should say Turkey thigh on menu so people are aware.

We were then visited by an extremely rude manager, who looked down her nose at us and stood there and argued, saying ours was the only complaint?? Even though her waitress had had four!

Meal was taken off the bill, however that was not the point, her attitude had ruined the moment.

There are so many nice places in the area, and this is definitely one place to avoid.

  • Visited March 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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