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“Far exceeded expectations” 5 of 5 stars
Review of Five Arrows Hotel

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Five Arrows Hotel
4.0 of 5 Hotel   |   High Street, Waddesdon, Aylesbury HP18 0JE , England   |  
Hotel amenities
Ranked #1 of 2 hotels in Waddesdon
Sydney
1 review
“Far exceeded expectations”
5 of 5 stars Reviewed October 8, 2013

We only found Five Arrows through using Google and had no idea what to expect. Everything was amazing! The staff were friendly and courteous, the room was very comfortable and the meal, which was part of a Friday Night Special, was out of this world. The location of Five Arrows is extremely convenient and, combined with a visit to Waddesdon Manor, made for a wonderful night away. Thanks to all the staff, who, even though a wedding party was due that afternoon, never made us feel either rushed or in the way. There was a distinct atmosphere of calm!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexMcEwen, General Manager at Five Arrows Hotel, responded to this review, October 17, 2013
Dear Teresa C,

Thank you ever so much for leaving these kind words, they were really very pleasing to read. I’ll let the kitchen know how much you enjoyed the food and have passed on your notes of commendation to the front of house team. they are thrilled!!

Thanks again and hope to see you soon.

Kind Regards
Alex
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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225 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 5, 2013

We had a wonderful stay here after a day at Waddesdon Manor, which is well worth a visit.
The staff were so friendly, the food excellent, comfy four poster bed and delicious breakfast.
We would definitely recommend and will be returning.

Room Tip: We had room 4 on the front with a balcony, a little traffic noise, but wouldn't let that put you...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexMcEwen, General Manager at Five Arrows Hotel, responded to this review, October 17, 2013
Dear Lynn B,

Thank you ever so much for your kind words. Its so great to hear The Five Arrows being enjoyed so enthusiastically on all aspects.

Kindest Regards
Alex
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 30, 2013

We booked in to the Five Arrows as the last night of our five week holiday before returning to Australia. Tripadvisor had some good comments about the hotel, and they were all well deserved. First of all parking is easy and close to the hotel. The establishment is well run and the staff, although quite young, have been well trained and are keen to give good service. Despite there being a small party of locals in the dinning area we were well looked after. During breakfast a young staff member noticed I had yesterdays paper and fetched a new one without a word. The facilities are delightful. We had a room in the back (old stables) which consisted of a four poster bed, separate lounge area and large en suite bathroom. The only criticism is how noisy the exhaust fan was. Otherwise the perfect stay. A fitting end to our holiday.

Room Tip: We followed previous advice and requested a room at the rear of the property. It was very quiet and...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexMcEwen, General Manager at Five Arrows Hotel, responded to this review, October 4, 2013
Dear DMCC3,

Thank you for taking the time to leave such an upbeat review. It’s extremely gratifying to hear how much you enjoyed your experiance at The Five Arrows.

Comments like yours are the most pleasing and going that extra step to make our guests happy.

Thank you for visiting The Five Arrows and thank you once again for your kind words.

Kindest Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 27, 2013

We were on a road trip through the Cottswalds and decided to stay over night so we booked this hotel. We were given a single for me and a double for my sons. I was given Room 7, two flights up, no elevator so be fit!!! The Room was VERY small with one small window and a very hard mattress. I needed to keep the window open to get some air at night.... the room was very warm despite it being late September... No air conditioning, but they provided a noisy little fan ( which was hopeless to use). My sons had a double room ( #8) which was very nice... airy and a great bed... they slept well, I DIDN'T!!! So if you book this hotel... be sure NOT to get room #7!!

Having said that, the manager did say that if she had another room she would have moved me.. they were sold out.
Despite the room, the food was fabulous. I had the lamb and my son had the duck..... Exquisitely done and presented..... The breakfast was the usual English breakfast but your could order Eggs Benedict, which were perfection..... The staff were lovely and very hospitable... however, when you can't sleep and you are travelling, it negatively impacts your impressions.

Room Tip: Ask for a room that does not face the main road and stay away from Room 7.
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexMcEwen, General Manager at Five Arrows Hotel, responded to this review, October 4, 2013
Dear shopper_10,


Thank you for your mostly upbeat comments. It is always pleasing to hear people enjoying our food and service here at The Five Arrows. I have however taken your comments on board with regards to your room.

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aylesbury, United Kingdom
Top Contributor
80 reviews 80 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 24, 2013 via mobile

We live locally but fancied a night out
Great food - superb hotel with some quirky rooms
No bar - table service only
Great service
You do need to book in advance - it took us several attempts to get here last minute!
We will be back

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexMcEwen, General Manager at Five Arrows Hotel, responded to this review, October 4, 2013
Dear Paddythediver,

Many thanks for leaving these notes on Trip Advisor. I am delighted you enjoyed being at The Five Arrows.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Neath
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 24, 2013

My husband and I stayed here as part of a short break to Oxford. Great hotel, service was excellent. The staff were all very friendly and could not do enough to help. I would highly recommend this hotel.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexMcEwen, General Manager at Five Arrows Hotel, responded to this review, October 4, 2013
Dear Sam M

It’s lovely to hear you had such an enjoyable time at The Five Arrows and thank you too for saying you’d happily recommend us.

Kindest Regards
Alex
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 22, 2013

We have stayed at the Five Arrows multiple times over the past 12 years and have always had wonderful experiences.
However we did have a disappointing visit on this occasion - while the service was good as always and the evening meal was fine, the mattress in the room was very much exhausted and we didn't have a good nights sleep. We had stayed in this room in October 2011, and the mattress was fairly tired then, but we assumed that it would be changed soon anyway.
We also noticed there was dust and some dirt in both the bedroom and bathroom, and that the decor was rather tired.
Next time, we might use this site to examine other options in the area, something we haven't previously needed to do...

Room Tip: Avoid room four, the bed is atrocious...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexMcEwen, General Manager at Five Arrows Hotel, responded to this review, October 4, 2013
Dear Type17,

Thank you for those largely upbeat comments. We continue to try and do things well at The Five Arrows and it’s extremely pleasing when guests respond positively to our food and service. You will be pleased to hear we have some new mattresses arriving.

Kindest Regards
Alex
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Five Arrows Hotel

Address: High Street, Waddesdon, Aylesbury HP18 0JE , England
Location: United Kingdom > England > Buckinghamshire > Aylesbury > Waddesdon
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Waddesdon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Five Arrows Hotel 4*
Official Description (provided by the hotel):
The Five Arrows Hotel and Restaurant stands at the gates of Waddesdon Manor offering 16 bedrooms of character and charm. The Restaurant has a varied and exciting menu to suit all tastes, and a wine list that encompasses everyday and rare wines from both New and Old World vineyards. Whether you merely pop in for coffee or tea, or come to dine and stay the night, we aim to make you comfortable and very welcome. ... more   less 
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TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Travelocity, Tingo, BookingOdigeoWL and Agoda so you can book your Five Arrows Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
5 Arrows Hotel
Five Arrows Waddesdon

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