Read my review of the Holiday Inn, Haydock and this hotel is the complete opposite! The reception staff are definately not customer friendly. On checking in, it was complicated by the fact that the easern european receptionist and even though I had requested a quiet room, she still insisted on allocating me a room near the busy road.
Eventually. I was allocated a room on the quiet side, well away from the road and overlooking the school play ground. Following the fiasco getting a room, I did not chance eating at their restaurant and ate at a nearby pub/restaurant some 500 yards away.
OK its a new hotel but, I experienced numerous teething problems in the room i.e kettle not working, sink would not hold water, toilet flush not working properly, the door lock chain jammed twice etc etc. I will probably stay here again, but it will be a few months before I do so.
- Official Description (provided by the hotel):
- From its attractions & rolling countryside with the nearby Whipsnade Zoo & Dunstable Downs the area surrounding the hotel is just waiting to be discovered. Perfectly located just 7 miles from London Luton Airport offering excellent access to the heart of the national motorway network. With the M1 close by and the M25 less than 20 miles away, over three quarters of the UK mainland population can be reached in a same day return journey. ... more less
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