My husband and I stayed at Al Cielo for 7 days for our honeymoon in June. We searched the internet for months looking for the perfect place. We wanted to go someplace where we would be treated as guests, but would not be bothered. We did not want the big, all-inclusive resort feel. Somehow we came across Al Cielo and knew we had found our honeymoon. The photos you find on the website and online are pretty true to what you discover once you get there--it IS as gorgeous as it looks!
One of our desires in our search was to be able to walk out of our room and be in the sand. We stayed in the Tierra room and got what we wanted! We had a substantially-sized porch with a dunk pool to cool off. The room had a rustic feel because it is all made of a beautiful dark wood, but is luxurious at the same time. Our room was prepared with rose petals throughout, bottles water, and coffee and tea for the mornings.
We had no trouble getting a hut to sit under on the beach every day. It was so relaxing to sit in the shade all day and just enjoy the view. In fact, we were surprised that not more guests were taking advantage of it like we were. It seems that a lot of the hotel guests were doing more sight-seeing than we were interested in.
The food was absolutely amazing. Andrew was very up front with us about how the board plan works and that the menu is designed to be about equal to the meal plan. We considered it after the first day, but ultimately decided that it was not for us. Breakfast was included for all guests and we usually shared a light lunch.. Between 12 and 1 every day, all of the guests receive a complimentary appetizer and beverage. We got an appetizer, entree, and desert every night. Each one was delicious, but the clams were our favorite!
All of the staff was extremely helpful, generous, and personal. We speak very little Spanish, so it was helpful for us that most of the staff could speak pretty advanced English. The cleaning staff was so thorough in their work every day. Our room always felt clean, fresh, and well-stocked. Andrew gave us several recommendations of places to go for eating and sight-seeing. He was very kind to us for our entire stay.
We rented a car at the Cancun airport and were glad that we did. As mentioned before, we stayed at the hotel most of the time, but were able to get out and see the area with a rental. Tulum and Playa del Carmen are each 20 minutes in opposite directions. Both were worth seeing and we went to eat at each place a few nights (although we always decided the food at Al Cielo was better!).
We can't wait to go back. Words cannot do Al Cielo justice...you just have to go experience it to understand!
- Official Description (provided by the hotel):
- Al Cielo Hotel is situated on the beachfront of Xpu Ha and its one of the most secluded beaches in the riviera maya where you can sleep in heaven. Al Cielo Hotel is a beachfront petit hotel situated on the peaceful Xpu-Ha Beach, only 20 minutes drive North of Tulum and 20 minutes drive South of Playa del Carmen in Mexico's Riviera Maya. This charming beachfront resort, has four rustic elegantly designed rooms, named Water, Air, Earth and Fire. Four elements that combine to become a Caribbean elixir for your holidays in this secluded beach. Aswell as 2 amazing chic and romantic garden Villas named Atardecer and Girasol, designed specially for the confort and privacy of casual couples and families. If you feel like sleeping in heaven Master Suite La Mar is the perfect choice, situated for the complete exclusive feeling of bliss and peace in one of the last romantic places in Mexico. Try the relaxed atmosphere and privacy on the beachfront new Villa named Villa del Patron. Al Cielo can be one of the last places in the whole Riviera Maya where you can trully be away from crowds and feel yourself immeresed in a true mexican caribbean beach club experience. Al Cielo was created to express a fresh and exquisit feeling of relax and sensitivity, perfect for escaping from the rutine and enjoy true life changing experiences. Feel the bliss of our reef having a lobster dinner or a seafood paella as your feet are immersed in the white sand beach. Diving in the cenotes, swimming with turtles or fishing in the bay. You can always explore the Tulum Ruins, Coba Ruins and the Colonial Citys of Valladolid and Izamal. Guests will enjoy the services of massages, tours and more. The exclusivity of this place allows Al Cielo Hotel's staff to offer you personal attention always. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Priceline, Odigeo and Tingo so you can book your Al Cielo Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Al Cielo Xpuha
- Hotel Al Cielo
- Al Cielo Hotel Riviera Maya, Mexico - Xpu-Ha