We actually expected more from this hotel since is part of the Bel Air Collections.
Room: Nice, comfortable, terrace with hamacas and have jacuzzis inside (good for romance).
All Inclusive: for an all inclusive experience go somewhere else. There´s no snack bar that is open 24 hrs. Your last chance to eat is 11pm. The bars are suppose to be open until 12 but from the 6 days we stayed only one they actually stayed open until 12. The service on the restaurant is really really really slow and food is not that good.
Installations: the hotel looks like it´s abandoned. like death. there´s no beach you have to take a van to go to a beach that is not that nice.
I suggest to stay on Barcelo, Iberostar or even on Palladium nice hotels with better amenities for the same price.
- Official Description (provided by the hotel):
- Bel Air Xpu-Ha is the newly open Resort of Bel Air Collection at Riviera Maya. Feel with your family the natural environment, the perfect place to rest and delight yourself. A unique place for a romance experience. Enjoy our facilities surrounded by natural beauty in an eco-paradise. A gourmet experience in each of our restaurants, from Mexican-Italian fusion cuisine to sushi & martini delightful Japanese style, all in a la carte menu selection. Premium brand drinks and appetizing snacks in our Bars at Lobby and pool area. A unique layout of a cozy and peaceful guestrooms in liberate getaway with all the luxury and comfort of a five stars resort, refurbished indoors with jacuzzi and branding amenities; a relaxed exterior and a spacious terrace with hammock. ... more less
- Reservation Options:
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- Also Known As:
- Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha
- Xpu Ha Palace Xpuha
- Bel Air Collection Xpu Ha Riviera Maya Mexico - Xpuha