We just returned from CRT yesterday and would definately recommend this hotel to anyone looking for a nice relaxing all-inclusive where they bend over backwards to please you.
When we arrived, we were assigned a room with 2 double beds but were immediately informed that we'd be moved to a King size room the next morning. Though, it was a slight set back, we got to our new room- 6004- the next morning (which was quite a step up in our opinions- recently touched up in comparison to our first room). Just make sure to call if this happens to you and make sure that you're all set on the list for a room change that morning. They originally did not have us on the list, but immediately put us on as soon as I told them that we were told we'd have a room change. Our kingsize bed was very soft, however, the two double beds were hard as rocks!
While we were there, 4 restaurants out of 5 were open each night. We especially enjoyed the mexican- the burrito and the fajitas were excellent. We also enjoyed the Italian but weren't super impressed with the International or Steak House. We never tried the Spanish (Tapas). We absolutely loved the room service as well as Sorrentos- the snack bar- delicious burgers and thin, crispy pizzas. Breakfast and Lunch were wonderful- I couldn't think of anything more we could have wanted.
The bars and bartenders were excellent. We hung out at the bar a few times- both pool side and "Margheritas" Bar and at both, we were given all different types of drinks to try without even ordering them! And the bartenders were a lot of fun. The pool side service was wonderful (we had originally wished that there was a swim up bar, but the woman were constantly coming around asking if you needed another drink. They had no problem filling our Bubba Kegs, which we were very glad we brought. I highly recommend the "Riviera Maya" from the drink menu and my husband now loves Mojitos.
Our favorite place on the resort was definately the pool- its HUGE!!! The beach was absolutely gorgeous, but it was sort of windy while we were there, so we didn't spend a ton of time on the beach. The only downfall with the pool was that on certain days, the water was extremely warm. The hottubs were actaully much more refreshing as they are in the shade (actually we began calling them the "cold tubs").
We also enjoyed the spa services. We both got 80 minute massages and 30 minutes of hydrotherapy. It was all very nice and relaxing. They had a massage spot down by the beach, but we found that it was much more tranquil in the spa area.
The activities staff was wonderful. They weren't at all pushy, but made everything a lot of fun. Dance lessons everyday at 5pm were very easy to pick up and water aerobics were fun to both watch and parttake in.
Overall, we really enjoyed our stay at CRT. We even saw Kareem Abdul-Jabbar staying at the hotel while we were there! Pretty cool! We also highly recommend the Tulum Extreme- Over the Edge- excursion. You visit the Tulum ruins, repellling, ziplines, and swimming in a cenote- very fun!


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