We stayed at CRT the week of Mar 9-16, 2013. We arrived at Cancun airport only to have to wait upwards of 45 minutes for a shuttle to our hotel. We were not given any info about why we were waiting; everyone else had left on big buses and still we waited. Not sure if it was a Nolitours error, but it sure did NOT impress us. The shuttle driver did not really speak to us, welcome us to Mexico or give us any info about the area. Arrived at CRT about 10 pm (drive to resort was about an hour), and were the only guests checking in so we did not have to wait at the front desk, thankfully. We were in building 3000 (3rd floor) so half way to the beach/pool area and half way to the lobby and this was perfect for us. It was very quiet and peaceful resort and the main path leading everywhere was in the middle of the rain forest and was just lovely. We enjoyed seeing all the wildlife and by the end of our week our eyes were truly trained to spot large iguanas, newts, beautiful birds and coutis. Our room was sparse but lovely, king size bed was very comfortable. The mini fridge was stocked daily with water, Corona and pop, bathroom was nice, but no bath or jaccuzi tub which we missed. The maids did a great job everyday. We absolutely loved the beach and put it on par with Punta Cana's Bavaro Beach (which is a favorite of ours). You can walk in either direction for about a half mile. The water and waves were perfect for snorkelling or cooling off. The bar service on the beach was great and the waitresses work very hard to make sure you always have a drink on hand. Loved the margaritas!! There is no swim up bar at this resort and we missed this as we like to finish off each afternoon this way. The pool area is very large and chairs are taken quickly early each morning. The Pure Chill area had cabana style loungers, hammocks and ping pong tables and was a favorite spot for us late afternoon when we could get chairs. We were disappointed in the food at CRT as we had heard the food was so much better in Mexico than the DR or Cuba. We had hoped to have some really good spicy Mexican dishes but instead found all the food to be quite bland (and safe?). We did love the guacamole and corn tortilla chips which were at the buffet each day at lunch. The burritos at the beach grill were terrible and fajitas at the Mexican restaurant were just okay. The fish and steak at the buffet at noon were very good. Breakfast was quite a busy time at the buffet, and often there was a wait if you arrived between 8 and 8:30. The fresh fruit was plentiful and we really enjoyed breakfast each morning. We spent each evening after dinner at the lobby bar which was quiet and usually entertaining with guests at various points of sobriety. It is a small area and did not seem to have the fun atmosphere of other resorts we've been to. There is musical entertainment of some sort each night until 9:30 when the main stage show began. The drinks here seem to be watered down, and what is slated to be Baileys is definitely not the true Baileys brand. We had one full day of rain and so we used that day to venture to Playa del Carmen. It was very busy and Americanized and the shopping was high pressure. Ate lunch at The Grill (Le Parrilla) which was very good. We did not sign up for any high priced excursions (we were advised to not book anything through reps at the hotel as the prices were very inflated, but rather were advised to arrange our own transportation to a destination and pay an entrance fee). We ventured off on our own for snorkelling at some local cenotes. Just down the highway from CRT is La Jardin El Eden and next door to it Cenote Cristalino. The taxi fare was 100 pesos. Both places looked a bit sketchy upon arrival (50 pesos at one, 80 pesos at the other) but they turned out to be the highlight of our week on the Mayan. Both were very safe and the people working at each were very kind. The landscape is beautiful, wildlife excellent, and the snorkelling experience was wonderful although we had hoped to see an abundance of fish and we didn't. The resort is popular with Italians and other Europeans and the entertainment staff during the day definitely catered to these groups (which is not necessarily a bad thing). The fitness center had 10 Lemond spin bikes which pleased my husband and overall was one of the better fitness centers as the equipment wasn't antique. Overall a wonderful holiday and the resort definitely grew on us by the end of the week.