My husband and I just returned from a 7 night stay at Catalonia Royal Tulum. We have been to several all inclusive properties in the Cancun area including Dreams properties, Secrets properties, Valentin Imperial and both Excellence properties. Based on the lower price we paid for this trip, we lowered our expectations. One word - WOW! This was one of our most enjoyable trips. See below for details.
Just beautiful and so romantic. There is a lot of walking involved at this resort but it is so pretty that we didn't mind it at all. It is like the buildings were dropped in the jungle - the trees and foliage are very dense. There are pathways that connect the different areas of the resort. There is soft music playing with several benches to stop and enjoy the atmosphere. The coatis were such a treat to see and interact with. They go crazy for bananas (which you can get on the buffet). Be careful when you feed them - I had two babies that were trying to get to the banana I was feeding them - one ended up crawling up my leg (no major problem - just a few scratches) and the other was hanging off my beach bag! There are also squirrels, iguanas, and some kind of rodent that looks like a big guinea pig. It was really nice to see all of the animals. The coatis were definitely the highlight of our trip.
The lobby is closest to the highway - in fact it can be seen from the main highway which is really unusual. Near the lobby is the buffet restaurant where you can eat breakfast and dinner. There is a lobby bar along with three additional restaurants - Mexican, Italian and Tapas. There are a few lounge areas with a pool table. When you leave the lobby you begin your walk down the beautiful pathway. Just a short distance away is the theater where you can see the nightly shows. You cross a bridge over a natural aquarium that is full of fish. You continue on the pathway to the 6 buildings where the rooms are located. Buildings 1 and 2 are closest to the lobby, Buildings 3 and 4 are in the middle of the resort and Buildings 5 and 6 are closest to the beach. At the end of the walkway is the pool, jacuzzis, "chill out" area, spa, gym, another bar, a juice bar, a snack bar for lunch and another restaurant that serves lunch during the day and is the grill at night.
We booked the junior suite and were very happy. It included a nice size living room with a couch and chair. My favorite feature was the additional window that you get that lets in a lot of natural light. Also, the junior suites are on the end of the buildings so our room was very quiet. It looked to me like all of the rooms have been updated but the standard room looked a little on the small side and a little dark. The room was very welcoming and comfortable. We were very happy with the comfort of the bed - it was a lot softer than some we have slept on in Mexico. We got some of the best sleep at this resort - it was so quiet at night. It was wonderful. The bathroom was not very big but it was nice. There was no bathtub but that wasn't an issue for us. We wanted to be in one of the buildings closest to the beach but we ended up on building 3 (in the middle of the resort). This ended up being great for us - right in the middle of the resort and very quiet. I would not recommend building 1 or 2 - these rooms are too close to the lobby and theater - could be very loud at night. We were very happy that there were no pornography channels in the room like we have encountered at other adult only resorts.
We were pleasantly surprised by the quality of the food. The breakfast was good. I have seen more choices on other breakfast buffets but there were enough choices and everything was good. The lunches are really good. They have awesome french fries (very important in my book)! We enjoyed all of the dinner restaurants with the exception of the Tapas. It had a really cool trendy atmosphere but it just wasn't our thing. We didn't enjoy the food at all. But no problem - we just headed to another restaurant for dinner. The joy of all inclusive resorts! We really enjoyed the other restaurants. The Italian has a really good tenderloin and risotto. The desserts were a little disappointing. The only really good dessert I found was the mango mousse at the Mexican Restaurant. They use a little lower grade alcohol than we are used to but for the price we paid we were satisfied. The bartenders do a good job of mixing the drinks which helps. Yeszer (at the bar by the beach) is the best!
Great service! Everyone is really helpful and nice at this resort. They deserve tips!
The hot stones massage is a must. This was my fist massage of this type and it was awesome. I would highly recommend it. I normally have trouble with massage therapists in Mexico shorting me on my time so I was expecting the same here. Not the case at all - I paid for a 80 minute massage and I received 95 minutes. It was wonderful. The spa facilities are nice but not the best I have seen. Based on the $100 price I paid, I was extremely happy with my experience. They have daily specials - probably the best deal is on Thursday where they offer two 50 minute massages for $100. Great deal!
One of the best we have seen. Very little seaweed and no rocks. It is just gorgeous. There is a reef not too far off the beach where you can snorkel. The beach area where the palapas and chairs are is a bit small. We never made it out there early enough to get a prime spot on the beach but there were always chairs available. There is a lot of shade on the beach so even if you don't get a palapa you should still be able to get a shady spot. There are also several hammocks on the beach - nice touch. We were always able to find a palapa around the pool so that was fine for us. You can walk about a half an hour each direction to the right and left of the resort. The beach does "dead end" at each side so you can only walk so far. It was sufficient for the distance we would want to walk so we were happy with it. Be sure to visit the shack on the beach next to the resort for a little shopping and the bar on the beach. My husband was very happy that he was able to find Bud Light at this bar and the cost was only $3 per beer. Nice atmosphere!
The pool is a nice size and very clean. We really enjoyed the jacuzzis - there are three with different temperatures - cold, warm and hot. The hot one is heavenly. The jacuzzis overlook the beach and palm trees - very relaxing. We also enjoyed the "chill out" area with the beach beds. We were pleasantly surprised that these were always available - we thought for sure these would be hard to get.
We knew when we booked this property that there would only be a few other americans there. This didn't end up being an issue for us at all. We weren't interested in participating in any of the pool games, etc. so it wasn't a problem. It seemed that the people at this resort were very classy people and that was a welcome change.
The typical all inclusive entertainment. Nothing spectacular. We did enjoy the karaoke in the disco. The disco is really nice - probably the nicest disco we have seen at a resort.
KEEP IN MIND:
1. The resort does not accept cash for incidentals. You can charge spa treatments and purchases to your room and then pay for everything on a credit card at checkout. We are used to paying in cash so this was a little different.
2. If you have a spa credit, you must let the spa know about this when you are booking your treatment. The front desk cannot give this credit - it must be taken care of by the spa.
3. I didn't have any problem with bugs but my husband (who is a mosquito magnet) did have some issues. If you are prone to bug bites, it would be a good idea to bring pants for dinners (that seems to be when they come out) and bug spray.
4. It is about hour from the airport but totally worth the drive. This can be a little longer if there are other stops along the way.
Lastly, we took a couple of day trips to Puerto Aventuras ($11 cab ride each way). It is a really fun place to visit. There is a marina with some shopping. We found out there is a small restaurant where you can rent a golf cart for $40 for the entire day. That was really enjoyable. There is another Catalonia property near the marina that you can visit. They use the same bracelets as Catalonia Royal Tulum. It is not nearly as nice as Catalonia Royal Tulum but it is nice to see another resort and to have bathrooms, food and drinks that you can access while you are visiting Puerto Aventruas.
If there are any questions that we can answer about this property, please let us know.
- Official Description (provided by the hotel):
- Adults only all-inclusive resort, located in Xpu-Ha, Riviera Maya, on the Caribbean coastline. It is surrounded by native jungle trees, local plants, mangroves and cenotes - water springs where a diverse variety of flora and fauna can be found in an unspoiled habitat. It is just 25km from Playa del Carmen and Tulum's archaeological site, and 85 km south of Cancun International airport, in Quintana Roo State, Mexico. ... more less
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- Also Known As:
- Catalonia Royal Tulum Xpuha
- Riviera Maya Copacabana
- Copacabana Riviera Maya
- Catalonia Royal Tulum Riviera Maya, Mexico - Xpu-Ha