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“Good Beach, Nice Accomodation but could use some improvements” 3 of 5 stars
Review of Catalonia Royal Tulum

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Catalonia Royal Tulum
4.0 of 5 Resort (All-Inclusive)   |   Carretera Cancun Chetumal Km. 264.5, Xpu-Ha 77790, Mexico   |  
Hotel amenities
Ranked #3 of 4 Hotels in Xpu-Ha
Certificate of Excellence
GreenLeadersPlatinum level
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Good Beach, Nice Accomodation but could use some improvements”
3 of 5 stars Reviewed March 20, 2011

We have a mixed review so we'll start with the highlights:
The top floor room we had in the Luna building was very nice - decent bed, pillows and excellent bathroom/shower. The maid service for our room, over two weeks, was excellent. Very clean, amply stocked fridge, lots of fresh towels, and room was cleaned very early in the day during our time at the pool. There were absolutely no glitches with our room. The pool seemed cleaner than past resorts we've visited - at just over 5' tall, I could stand in all parts of the pool. Poolside sunbeds are very comfortable but be at the pool between 6:00- 6:30 am if you want a selection. Poolside service was friendly and attentive. The beach is very nice, the ocean was rated with a yellow flag (caution) for most of our stay due to wind but was easy to swim in. The food is Mexican resort fare so you find what you can count on and eat that continuously. The ice cream, guacamole, eggs/omelettes, fruit and bread could be counted on. We enjoyed the buffet most for choice, best selection and quickest seating. Best a la carte in our opinion was the mexican restaurant. Al a carte restaurants experienced rolling closures that made us suspect they are stuggling at this hotel. They did not notify you when a restaurant would be closed. The main thoroughway through the resort is a beautiful stone pathway set right into a jungle between the resort buildings and ocean. Plenty of iguanas and interesting rodents to amuse.

Lowpoints - the spa is expensive by Canadian/American standards and you know that the staff aren't taking home all those earnings. In all fairness, the spa staff were well trained and offered good services. We spent more than the average guest at the spa and were rewarded by having one of the spa staff solicit us for money the day before we left. We had a friendly relationship with him and he must have decided we were a good bet to hand over cash. The ploy used was that a family member needed medical care and he did not have enough to cover the bill. He said he would pay us back via Western Union if we gave him our name & address. The whole thing was suspect and ruined our last day at the resort. Unfortunate for anyone in Mexico who does really need help because it just fosters the suspicion that people are constantly trying to get your money. Left a bad taste in our mouth. Have not decided if I will report this to the hotel just yet - we noticed that any concerns are usually ignored. There were some very hard working employees on this resort but management is stretching them to the limit and even discontinued one employees contract on the last day of our stay. Too bad - he was very good at his job in our opinion.

  • Stayed March 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCRT, Manager at Catalonia Royal Tulum, responded to this review, March 24, 2011
Dear Madam/Sir,

First of all we would like to thank you for choosing Catalonia Royal Tulum for your vacation; the opinion of our Guests is of the utmost importance to us and our main source to improve our facilities and service.

We would like to inform you that we took note of your commentary and we really regret and apologize for any inconvenience experienced. You can be sure that we are going to apply corrective measures that are necessary in order to avoid similar problems in the future. Service quality is our major concern in the Resort so we really do appreciate any comment that helps us to improve our service standards.

We really hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations and demonstrate that our commitment towards your satisfaction is a reality and not mere words.

Best Regards,
Giancarlo Dell'Erba
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Oak Creek, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 20, 2011

My bride to be and I stayed at the CRT from 3/12 thru 3/19. Made selection mostly based on Trip Advisor reviews. We were sure we wanted to stay at an all inclusive adults only. The ride from the airport was about an hour, made on stop on the way. Was prepared for it so it was no big deal. I have traveled the world, mostly business, but it was her forst time out of the US.

Check in was no problem. Room was nice, would have liked a better tv, but really. Staff for the most part was very good. Every now and then we ran into a uninspred bartender. Food was ok, not like your used to in the US, but then again we were not in the US. Breakfast buffet up front was fantastic, lunch buffet by the pool was excellent. Pool bar pizza and hamburgers were good. Chips and fresh salsa everyday by the pool was the best. Steak house for dinner was ok, Italian was disappointing, Mexican was good. After large breakfasts and late lunches we had room service twice. Very quick, very good. Order the chocolate eau claires, the best desert all week.

Gym was good, spa was very nice. We had massages and she had a facial. We are early risers and had no problem reserving chairs on beach or pool area. Do yourself a favor and get up early one day to see the sunrise on the beach. Drinks were very good, Dos Equis on tap, light and amber. Lobby bar had the best margaritas.

Entertainment was kind of cheesy, but worth a look every night. Not a party resort by any means, but enough to make it if you are so inclined. I would say about 70% European guests. Our impression was that most are quite rude, not the fault of CRT.

Overall, very satisfied with our selection. If you are a high maintenance person you will find enough to annoy you if you look hard enough. Remember, your on vaction, don't worry, be happy.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed March 16, 2011

We stayed at CRT from Feb 23 to Mar 9Th. I have been thinking about what i would write for this review since we returned as I am quite torn if I would recommend this resort or not.
So here goes.
We arrived at about 4:30pm and as I had already checked on line to see if they where fully booked or not I had a feeling they would try and move us to another hotel. And low and behold that what they wanted to do they would only give us a first floor room even though we did see written on our booking 3rd floor. We did go and check out the room but it was way to dark. What really bugged us was we booked this vacation back in September so could they not have give us advance warning. Any way next they said they could give us a second floor room and 2- 60 minutes massages, Steak and lobster dinner on the beach. Fruit basket (not) and a bottle of sparkling wine. If I had been thinking i would of got them to throw a couple of tours in there as well.
Anyway by this time we where getting very hungry and tired so we said we would go to the other hotel if we could get a guaranteed 3rd floor room the next day. And low and behold they they came back to us and said yes. So off we went. They came and picked us up the next day at 2:00pm so worked out fine.
We were in building 4 which is great. Half way to the lobby and half way to the pool.
Rooms are nice our brochure says it is a 41/2 star . Which I think would be right. But I know a lot of people don't care about TV when they come back to there room but we like to watch for awhile in the evening but our computer screen is bigger at home and there need to do something about the safes and get key pad ones in all the rooms. We where told there are only in first floor rooms. Hated always worrying about losing the key which we nearly did on another vacation.
Bathroom is nice,large shower. Phone did not work for a week hotel kept on telling us they where waiting for a part from Mexico city. Not to sure on that one.
Maid was really good.
We had friend arriving our 2nd week so we really wanted our phone. So we could stay in touch with them So Jacqueline at front desk was trying to get our friends in same building so we would not have to move.
After a couple of days she got them on the same floor a couple of doors now from us which was great as now we could just put notes in doors. But she wanted us to move as well so we would have working phone. Which we did a couple of doors down. Really did not want to but with the language barrier they just wore us down.
We were able to Transfer to our our friends the steak and lobster dinner.
The restaurants.
Buffet for breakfast and lunch, Pizza and BBQ chicken to us was the best.
Breakfast could have more choices. One morning no bacon or sausage but cabbage and bacon mixed together. May be they were just trying to use up the left over cabbage.
I asked one morning why there was no Mango and I was told it was not in season so i told them we could buy mangoes in Canada right now from Mexico. Well guess what we had for the next two days Mango. A friend was saying at another resort and they had mango every day so I don't no what the problem was. French toast was good.
But if you don't like the sugar cinnamon mixture on it.the young girl who cooks it will give you some without. She was very sweet.
We went to the tapas restaurant twice. You really need a flashlight to read the menu.
Tapas come in groups of three. Plus you get to order a main course. Presentation for the the restaurants was really nice but the taste of the food and not being hot was really bad.The Italian one night the service was terrible because there where so short staffed as we where told there was a private party on the beach and staff were helping down there. We went twice to the Italian first time our waiter was wonderful.
Food OK.
2nd time we had to wait a long time as steak house was 1 hour wait and mexican and tapas was closed which we did not understand why would you close two restaurants if your hotel is full we could tell there where a lot of angry and hungry people.
We can understand as well of it has rained and they had to close the tapas but not 2 restaurants out of 5.
Any way I could write a book just on the little things that could make this hotel a wonderful 5*. But It still has a long way to go.
Would we go back. Every other resort we have every gone to we would say yes and we nearly did go back to the Palladium this time but I really wanted to try an adults only .
And I think from now on that is all we will do. But we would not go back to this resort need to improve on to many things.
If you need shade and room to pull your chair out you need to be at pool least 6-7 am. Sometimes we were down there by 6:00 and already the chairs we liked were gone,
Before I forget beach and pool wonderful and girls who work around the pool serving drinks give them a tip they deserve it. And for all you Canadians. Lobby bar serves Caesars plus if you like G&T they only have the good stuff at lobby bar so they would fill up a glass for us with gin to take back to our room so we could have a G&T on the balcony after hard day by the pool.
Any Question please email me. We went to a great restaurant in playa.
I wish under would you recommend this hotel tripadvisor would have Maybe.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCRT, Manager at Catalonia Royal Tulum, responded to this review, March 19, 2011
Dear Madam/Sir,

We would like to thank you for writing your opinion about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.
We truly regret not having been able to fulfill your expectations, we highly appreciate your opinion and we will definitely follow up your review.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.

Best regards,
Giancarlo Dell'Erba
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Joplin, Missouri
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 15, 2011

Just returned 14 MAR 2011, This was our first all inclusive , wanted a quiet relaxing adults only resort and this was it . Great service, CLEAN, always felt safe , great food and plenty of choices, no problems getting in any of the resturants, BE AT RESTURANT AT 6:OO PM WHEN THEY OPEN FOR SUPPER. This is Mexico a steak is not like our midwest beef if you want that stay home. Breakfast was great, eggs cooked to order, bacon , sausage, hashbrowns, Have done eight cruises food was on par for any of them except for the deserts, great selection at Catalonia but not always the best quality, but there is always lots of great melons, papaya, and ice cream . Hints for your stay, always places on the beach and around pool but if you want the best spots take your beach towels to beach or pool around 6:OO to 7:00 AM maybe leave a fliplop or beach bag with them, your place will be there when you go back to beach,find the place you like, learn your waitress name, a dollar will go a long way, and she will learn your name and what you like to drink and how strong you want it , don,t worry about lines at breakfast buffet they move very fast , if you want cold ice water with your meals order a glass of ice,and no they do not what iced tea is for those of us from the States, they have Pepsi , 7UP , If it is very windy places on top of beach will have blowing sand , when it was windy we went to pool and the beds around the Chill area they are great but can get warn if it is not windy.I would recommend booking a private transfer to and from the airport , you may get tired of stopping at all the other resorts before you get to Catalonia, because it is about the last stop. When you are leaving the airport blow past the people in the blue shirts at the airport exit about the last 50 feet they have little desks and tell you that you need to check in with them, YOU DO NOT, you will see your tranfer people at the doors or just inside with signs for the transfer company or your name. Any tours you want can be booked in the hotel lobby. Mini bar in room , if you need more bottled water TELL them , we left a note the first day in spanish with $5.00 US in the fridge and was covered up with water every day for the entire stay. Room service was great takes 15 to 20 minutes, great sandwiches and a very good chef salad. This is not a young adult , party central , loud music kind of place, it is a beautiful quiet relaxing clean getaway. Hope this helps.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCRT, Manager at Catalonia Royal Tulum, responded to this review, March 19, 2011
Dear Madam/Sir,

We would like to thank you for writing your opinion about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.
We really appreciate your positive review, it's a pleasure to know that you had a good time here with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.

Best regards,
Giancarlo Dell'Erba
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 13, 2011

We stayed at the CRT from 26Feb11 to 05Mar11 and based our decision to pick this resort on recommendations from friends and reviews on TripAdvisor. We were not disappointed with any of the services offered by the CRT. Quick check-in, comfortable room, beautiful location, attentive staff and great food. The "La Selva Restaurant", used for buffet service in the morning, appeared to have recently been converted into a buffet style service for the evenings. A great idea for those who were in a hurry to eat at night, although we did not experience any significant waits at the other CRT restaurants. The best feature about the CRT is the beach! Some of the best walking and swimming we have experienced on the Riviera Maya!

Thanks to earlier tips on TripAdvisor we were able to locate great snorkling just off the beach. The best part of the reef was found after walking to the beach in front of the CRT. While facing the ocean, walk to the right until you come to an abandoned blue and white wooden boat pulled on shore. The reef is a short distance in front of this boat. We saw rays, numerous colourful fish and lots of "live" reef.

The CRT was a great location to base two of our "out trips" from. We took a cab from the resort to Mayan ruins about 20 kilometres south of Tulum. The Muyil Ruins appear to be rarely visited and it can't be because of the entry fee of $3.00 per person! There were only 4 other people while we were there allowing us get up close with the structures on the site. There's also a nature trail that takes you to a lagoon near the coast. That only cost $4.00 per person. The climb up the a "rickety" wooden observation tower along the trail was worth the trip! If you take this trip, go early in the morning to avoid the heat. Also download some information from the Internet on the ruins to take with you. There are some interpretive boards at the site but not enough to explain what you are seeing. The cab driver waited the 2 1/2 hours we were at the ruins and drove us back to the hotel in time for lunch. Prices for cabs are posted at the bell boy station at the front of the hotel. Look for "Angel". He spent a great deal of time in the U.S., speaks perfect English and arranged for the cab. Thanks Angel for all your help.

Our second "out trip" was to Akumal Beach to swim with the sea turtles. Another 10 kilometre cab ride from the CRT got us to Akumal at 9:00 a.m. The collectivo buses also run right past Akumal. After renting a locker for $5.00 at the Akumal Dive Centre (they rent everything you could possibly want, including underwater cameras, at very reasonable prices) we were in the water in minutes and in no time at all were surrounded by sea turtles and better yet, very few people! The best place to see them appeared to be directly in front of the dive centre. The reef beyond where we saw the sea turtles was also very colourful and active with fish. We had intended to explore, on foot, other bays in the area, however the vibe on Akumal Beach was so relaxing we stayed there until 1:00 p.m., grabbed a cab, returned to the CRT and were still able to get two chairs on the beach!

The only real negative we experienced at the CRT was the smoking in the Los Cenotes Theater. We usually make it to every evening show at the resorts we travel to and the entertainment at Los Cenotes was pretty good, especially the Flaminco Show and Carribean Night. However during one of the shows the cigar and cigarette smoking was so bad we had to leave early. Not sure what the solution is but missing the finale of the Elvis Show probably isn't the end of the world!

The CRT is a great place to stay and we would definitely return, especially if we were planning to see more of the interesting sites the Riviera Maya has to offer. Thanks to the staff at the CRT for making this holiday one to remember.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
Level Contributor
221 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed March 13, 2011

We just returned from a two week stay in Mexico. Week one was at the Catalonia Royal Tulum and week two at the Palladium Royal Yucatan suites. Both hotels were excellent.

The Catalonia has an amazing beach. One of the best that I've been to in my 10 plus visits to Mexico. No other big resorts around and beautiful powder soft sand. No water shoes required.

The rooms were great with a completely seperate bathroom (ome of the resorts we have stayed at have an "open" concept which can be noisy if someone is in the shower and you are trying to watch tv or if they are getting up to go to the bathroom in the night). Very spacious and clean.

The staff at the hotel were excellent. Jesus in the bar was fantastic! Always had the Havana Club 7 year rum out when he saw my husband coming! The entertainment staff are also excellent. There is just the right mix of activities without being obnoxious. Jose, Silvia and Martin are all very good at what they do. Jose noticed that I was studying Spanish so he came over to help me practice quite a bit!

The pool is large and not overly crowded. They don't have a swim up pool bar but they have EXCELLENT poolside (Shanise) and beach service. Pool loungers were very comfortable and you could always find some shade.

They have a large selection of books and games to lend out. They also have a gym which had spinning and step classes. There is a 1K loop around the backside of the rooms which made for a good running path.

They had two evening pool parties while we were there plus karokee in the disco along with a couple of shows. We had a great time at everything!

The food at the hotel was fine. We never waited more than 20 minutes for a table and there was a big convention from Italy at the hotel so they were busy!

Speaking of guests, they were all fantastic. Some reviewers wrote harsh reviews on the "unfriendly europeans"....we didn't find ANYONE rude.

We would go back to this resort in a minute. The small nature of the resort gave you the opportunity to get to know the staff and the other guests!

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCRT, Manager at Catalonia Royal Tulum, responded to this review, March 19, 2011
Dear Madam/Sir,

We would like to thank you for writing your opinion about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.
We really appreciate your positive review, it's a pleasure to know that you had a good time here with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.

Best regards,
Giancarlo Dell'Erba
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 10, 2011

Overall Impression: If you want to get away somewhere to just plant your butt by the pool or on the beach and RELAX, and don't care about details, this is your place.

Background: This was my 6th trip to the Riviera Maya, and 3rd stay at this resort. The previous two stays were when it was the still named Copacabana.

Drive from airport: Since this resort is located so far from the Cancun airport, I figured out after my first stay here that a private transfer service is money well spent. We were whisked directly to the CRT without stops.

Check in: We were welcomed with cool towels and a champagne flute of syrupy sweet juice, and told that our room wasn't ready. No big deal, it was about 1pm so we just walked to the lunch buffet to have a bite and unwind from our travels. This is where the private transfer came in handy again: Since we got to the resort earlier than the glut of vacationers who came in on the Apple Vacation buses, we were mid-lunch when there were a lot of hungry new arrivals lined up at the hostess station waiting for a table.

Room: I know that this resort has done a lot of upgrades, but we were not fortunate enough to be in one of those upgraded rooms. I get it: They're trying to reinvent themselves as a high end adults only resort and started by renovating their king size bed rooms first. Our room had 2 double beds and the *tiniest* tube TV. Yeah I know you shouldn't be watching TV on your vacation but when you're winding down for the night it would be nice to have the option. Also, station selections SUCKED. As far as English choices go we had CNN and American Network, which had the sorts of programming on it that made me understand why the rest of the world hates Americans. I know that other resorts have better options (HBO, for one!) Positives would be the excellent marble shower, and the fluffy pillows offset the hard mattress.

Fellow Vacationers: Definitely skewed older and European, which translates to lots of smoking and lots of mankinis. It's been awhile since I felt like a "young whippersnapper" anywhere, and I'm 35! We chose this resort to escape spring breakers and children, and it looks like everyone else did. Not a lot of honeymooners though, which surprised me a little.

Beach: EXCELLENT. Of the 3 resorts I've stayed at on the Riviera Maya, this one is by far the best, with the crystal blue waters as a result of the resort being located on a cove. They must do a good job of keeping the resort beach clean becuase if you walk to either side of the resort it is disspointing to see a lot of plastic waste washed up on the beach. Oh well.

Pool: Very nice. I packed an inflatable raft from home so I could float for hours. A few other vacationers wondered where I got it from! It would be such a nice perk if all the resorts provided floats or at least the option to buy/rent them.

Towel Game: Is in full effect here. We were able to get prime seating at the pool at about 7:30am, and camped out there until sundown. I would say that all of the palapas and shade were taken by about 9am, and we did notice a bunch of loungers that had towels on them that went untouched the entire day. It is what it is.

Food: Knowing what is available at other resorts, I would say the food here is hit or miss. The breakfast buffet is always good with the omelette station and abundance of options, and the three of us were always able to find something good at the lunch buffet. I would say that with the exception of the Mexican Restaurant (EXCELLENT-- we ate there 2 of our 4 nights) the "misses" are with the other dinner locales. The dinner buffet had less options than the lunch buffet. We tried eating there the first night and walked out because there wasn't one thing that we found appetizing. The "Italian Restaurant" is actually just a partitioned section of the buffet hall and was sad. My ravioli were stuffed with what appeared to be shaky parmesan cheese and nothing else, and my 2 companions weren't impressed with their meals either. The "steakhouse" serves rather sketchy looking meat but yet has USDA logos printed on the menu.

Drinks: Mojitos and Margaritas were EXCELLENT. Oh gosh I could go for one of those right now. I also drank a bunch of pina coladas and they obliged when I asked for "double rum." While I would have loved a strawberry daiquieri or two, they use artificial strawberry stuff that is sickeningly sweet and fake tasting.

Service: Everyone that we came in contact during our entire stay was 100% gracious and friendly. Absolutely no complaints, and I happily tipped all of our waiters, waitresses, bellhops, and bartenders.

And finally, Nightlife: Mostly non-existant. The Mexican Dance show was impressive, but we walked out on the Elvis Impersonator.

  • Stayed March 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Catalonia Royal Tulum

Address: Carretera Cancun Chetumal Km. 264.5, Xpu-Ha 77790, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Xpu-Ha
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Catalonia Royal Tulum 4*
Number of rooms: 288
Official Description (provided by the hotel):
Adults only all-inclusive resort, located in Xpu-Ha, Riviera Maya, on the Caribbean coastline. It is surrounded by native jungle trees, local plants, mangroves and cenotes - water springs where a diverse variety of flora and fauna can be found in an unspoiled habitat. It is just 25km from Playa del Carmen and Tulum's archaeological site, and 85 km south of Cancun International airport, in Quintana Roo State, Mexico. ... more   less 
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Also Known As:
Catalonia Royal Tulum Xpuha
Riviera Maya Copacabana
Copacabana Riviera Maya
Catalonia Royal Tulum Riviera Maya, Mexico - Xpu-Ha

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