We have spent a week in this Hotel. The Hotel it self is one of the best in Mahahual, from what we have seen, when it comes to the standard you get, the rooms are very nice and the hotel is very clean. We had a very nice view on the sea side, the beach, the little road for pedestrinas along the beach. There is plenty of room for storage, the showeroom is nice, it is all spacy. There is also a nice balcony for private use. The service is OK, but not the best.
What we did not fancy was: First of all, we had no idea that this place was very noisy, but at day time the neighbours beside are playing very loud music all day long, and it keeps on going in the evening as well. During the week we stayed, we also suffered from very loud music two nights (it goes on each Saturday night). It went on until 5am and 5.30 am on New Year's Eve. We simply could not sleep as it felt that our bed was lying in the middle of a discotheque (I am only exagerating a bit). The fact is that Quinto Sole is located in betwen a Beach Club and a huge bar (with no windows or closed walls). The giant bar transforms into a discotheque late in the evening. It is such a shame as without this problem it could have been a very pleasant stay, but it wasn't.
The other negative thing is that the Restaurant was below average. Each time we tried to order somethinh from the menue, that was son easy to get everywhere else, it was not available. It is also more expensive than all other places we have been too, where the food was much better. This appies to breakfast as well. This came as another surprise for us.
At last be aware that wi-fi did not work from the bedroom.
PS: Mahahual is anice place, but it is not as clean as Akumal, which was wonderful.
Mahahual is clean as long as you stay outside or in front of the private domains for each hotel or restaurant. 5 meters aside it is a different thing unfortunately!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 28, 2013
Hallå Gael T
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Tack för dina synpunkter, firar vi att de gillade hotellet och som för de problem de hade bara velat säga att faktiskt buller för årets slut datum, men det är inte vanligt, än mindre i Mahahual.
På frågan om service och restaurang, ber vi om ursäkt och vi har redan vidtagit åtgärder. Akumal och Mahahual är naturligtvis olika, är det första ett område som är känt och mycket turism är Mahahual en oupptäckt paradis, som är i sin linda och har ingen annan utväg städer utveckling.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.