I'll try not repeat everything that is already on here as there is already a lot of information to read through but I'll try to add my insights...
Rooms: We stayed in Ikaban building (room 2411) which took 5 mins to walk to the Mayan Beach pool and just under 10 minutes to the lobby bars and buffet. It was spacious, clean with huge king size bed and didn't have the hole in the wall. There was no musty smell at all and the bed was perfectly comfortable (firm but not at all 'hard'). Soft furnishings were a bit shabby upon closer inspection but clean. there was a bit of noise from the corridor as everything is tiled but this never disturbed our sleep. I recommend the third floor to get a view above trees.
The concierge were helpful but will try to get you to go to a talk about their premier rooms etc. Just a firm, 'No it's not for us' will do the trick but you will get reminders posted through your door. If you are interested, a couple we met went to the presentation and said that it lasted from 0830-1130 including breakfast. They said that they faced a lot of 'hard sell' but they had their answers prepared so didn't get swept up in anything. They said it was worth it for the $100 which they used to pay for an excursion.
Food: I really don't know how anyone can dislike the food here. The a la cartes are excellent. We loved the Japanese by a long way. The Brazilian was also good but is essentially just a load of different meats served at your table (think Bem Brasil yum yum). The steak house was very good too and to our surprise, we really enjoyed the Mediterranean; I had lamb kebab and my husband had steak but both were delicious and the service was the best we'd had all holiday. Neither of us enjoyed the Cajun as my crab cake was a mousse and I couldn't eat it. The only slight downside to the a la cartes was that you didn't get full waiter service at all of them; it was buffet for starters and sometimes desserts too. Book your a la cartes on a Wednesday for the following week as this is the day that they become available for booking - by Friday the Japanese will definitely be full and believe me you don't want to miss it.
The buffet food was always really tasty with too much choice if anything. There was always fresh pizza, a pasta stand and a grill if you really couldn't find anything else to suit. i really really enjoyed everything I ate here and did not find it bland at all. the dishes aren't overly spicy but that is so that you can add your own to suit your tastes. There are big jars of different oils and spices for you to choose from and you can make your own concoction and ask the chef to grill you something with it!
We used room service 3 times, ordering the club sandwich each time; this was always different but still edible. Delivery took one hour as specified each time.
Beach: The pictures make it look better than it is. Rough sand and a lot of rock but still nice enough. Snorkeling is brilliant; take a banana with you and hundreds of fish will appear from nowhere. Take sea shoes! if you're a Brit then you can get them for less than £5 at Sports Direct. These are also the perfect footwear for Xplor!
Pools: People do reserve but I tended to go down at 0830 and always got two with a palapa on the quiet side of the Mayan Beach pool. This pool had activities and music blasting at the end with the ice cream cafe. However the pool is huge and at the other end, you could barely hear the music. I would recommend this as it felt more spacious than the 'quiet pool'. From the quiet pool you could also hear music from either the the Riviera Maya pool or the theatre where the entertainment team were practising for the evening show. The quiet pool also had quite a few more insects about because of the trees and the fact that the staff didn't keep on top of cleaning away the empty cups. On the two occasions that we used the quiet pool, we didn't have anyone offer us drinks at our sunbeds, whereas we had constant service all day at the Mayan Beach pool. However, if you have kids, the Mayan Beach pool might be a bit far from other amenities.
There are only a few tiny thing i didn't like about this resort:
1. The theatre at night had now air flow and thus i found it too hot to sit and watch the shows.
2. There is definitely not enough seating or bar staff in the lobby bars at night. These bars are vast open spaces with plenty of room for extra seats. Without only a few seats there isn't much of an atmosphere.
3. There charge for the room safe is a bit out of order really. I just locked valuables in my suitcase but beware - most travel insurance policies don't cover you unless your belongings are in a safe. I was prepared to take the risk and had no problems whatsoever.
4. The hotel is just a bit too big and polished for me. I prefer somewhere a bit more personal with Caribbean charm.
Overall though everything else is really great!!!
- Also Known As:
- Grand Sirenis Mayan Beach Resort And Spa
- Grand Sirenis Mayan Beach Hotel Akumal
- Grand Sirenis Mayan Beach
- Grand Sirenis Mayan Beach Hotel
- Grand Sirenis Mayan Beach Resort
- Grand Sirenis Mayan Beach Resort & Spa Riviera Maya/Akumal, Mexico
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