Just returned from Sirenis on Feb 16th from a 7 day stay with two other couples. First of all don't waste your time with all the negative reviews. This resort is more family oriented and is not adult only. Expect lots of kids. (not an issue for us) The resort is huge and it took all 7 days to explore the grounds. We stayed in room 1731, an excellent choice! The 1700 and 1800's rooms are the closest to everything and offer the least walking. Shuttles are always easily flagged down and the staff will give you a ride to where you need to go. The entire staff at the resort are so friendly and eager to help with anything your heart desires. Plenty of pools, my favourite is the main with the swim up bar. The water in the pools was pleasantly warm and kept miticulously clean. I found that the drinks were always better there and also in the Eldorado restraunt/buffet beside the main pool. I think the Riviara side of the resort to be better than the Mayan beach side. More to offer and closer to everything. The food in the buffet was generally good. The pasta there was always the best. Ask to dine on the balcony and your server will be happy to oblidge. We dined in the Brazillian, Steakhouse and Japanese. Brazillian we found just ok, not great, the steakhouse was good and the Japanese was exceptional! Save your beach beds early with your towel at the pool or the beach. Servers work tirelessly bringing you your drinks of choice. Even on the beach. We always tipped a dollar for every round and never went a moment without a cool drink! Try the Miami Vise and the Coco loco. These were fabulous.
Now the best part, the snorkeling! We snorkeled every day and were always amazed at the sealife. Turtles and rays in the shallow waters to the left of the ruin and as you move out in front of the ruin you will find many different species of coral, fish and sponges. Among those were huge french angels, parrot fish and dozens of others. Bring your own fins as the resort no longer supplies them to the guests as too many inexperienced people are destroying the reef with their disregard for what they are kicking! The further out toward the breaking waves you go the more you will see and the clarity is much better. There is also on site scuba diving that you can go through for off site diving. Most sites are withing 5 minutes of the beach by boat and pricing is comparable to any other dive shop.
The grounds people work non stop and maintain the resort beatifully. Our concierge (Eli) was always helpfull and worked to resolve any small issues we did encounter. Keep up the good job Eli and by the way your english was excellent! We know its a tough one to learn and you were unsure if you were doing well. I will work on my spanish as well.
Something I would like to mention is the booking of excursions. Don't book through the hotel. Call up Eddy and Bonnie with EDVENTURES (check out tripadvisor for reviews). These guys are the best in all of Mexico!
Again a very good resort and a job well done by the entire staff. Remember to bring lots of 1$ bills for tips as the staff deserve it, but don't expect it.
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- Also Known As:
- Grand Sirenis Mayan Beach Hotel Akumal
- Grand Sirenis Mayan Beach Resort And Spa
- Grand Sirenis Mayan Beach Resort & Spa Riviera Maya/Akumal, Mexico