My husband and I were at the Grand Sirenis resort from September 27th to October 4th. We went through Apple Vacations and had no problems with the flights or transfers. It does take a little longer to get to this resort than it did the other times we have stayed in the Riveria Maya, but no big deal.
Most of the features of the resort have been mentioned, so I will just give you my opinions.
There has been a lot of discussions about the bathroom situation. Yes, it is weird with the opening from the sleeping area into the bathroom. Kind of cool actually. The bathroom is private, sightwise, but not soundwise, if you get my drift. It didn't really bother us. The toilets are high however, so my feet dangled a bit. I thought that was weird. But the room was very nice and they kept it very clean. Only one towel docoration, but we did have male cleaner. Could that be it? No big deal as we have seen enough towel decos over the years at other resorts.
They are always cleaning. The place is immaculate.
Temperature of the food. It's fine for the most part. The stuff in the pans was usually warm. The stuff out on the counters (pizza, etc) was not. I think it is because of the number of people there. The turnover of the food was not that great because there were so few guests. But the food was great. We ate at the Italian (2 couples in the place), steak, Brazilian, and Mexican. All very good. The waiter at the Mexican is kind of overwelming, plus they are plying you with shots of tequila and drinks. Good meal, but I went to bed early that night. The Italian was probably our favorite. We had planned on going back there the last night, but ended up at the buffet.
The Friday night lobster dinner was very good. I think some people may have been disappointed because they were expecting Maine lobster. It's the tropics, they serve warm water lobster!
The staff at the resort are really great. But they are bored! When we talked to them, they said that the whole Riveria Maya is slow because of the hurricanes from last year. We had decent weather, it usually rained a bit during the day but not much. Monday and Tuesday it poured around 9:00 AM. Of course Monday was the day we snorkled, so the water was pretty murky. But I think the snorkeling is good, and very convenient since you don't have to schedule a time to go on a boat.
Once and awhile, crabs get into the pool. I heard they were attracted to the lights at night. Usually the staff will get them out and release them.
We usually hung out at the lower horseshoe pool, sometimes it felt like we had the place to ourselves! Guadalupe and Angelica (sp) were great pool waitresses. Guadalupe was always wanting to learn new English words, and she helped us with our Spanish.
Good wings at the beach bar. The smoothies at the Health bar are also delicious. Robes and slippers are a great touch. Bartenders are great.
The staff was very good and made sure everything was taken care of. For example, our first morning, they knocked on the door at 8:30 to clean our room. We realized we didn't have a 'Do Not Disturb' sign, so we talked to the desk, and we had one immediately.
Thanks to Jaine (activities/entertainment) for helping us out (she knows why). She is a great person, if you get a chance to talk to her!
We would go back to this place in a heartbeat and would like to see it once it has been up and running for awhile.
Hi to Simon and Annie if they read this!


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