This resort is good, but not a 5 star. It maybe was when it was new but now the furniture is getting old and tired and looking well used.
First, let me say that the Mayan Beach and the Riviera Maya are only different in where the accomodations are located. They share all of the common areas, amenities and restaraunts. So--whatever you read about one, applies to the other.
The food is good--especially in the ala carte restaraunts. We liked the Cajun, Brazilian and Steakhouse--in that order. Service is very good in all of these.
The two buffet restaraunts are from the same kitchen and there is a tremendouse variety of food for every meal. If you can't find what pleases you, you're not even trying.
Drinks are plentiful--as much as you want. Many have the fancy drinks wherever the bar is, but I opted for Cervesaz, which is Corona on tap. Good beer. The house wine served in the restaraunts are ok to good. You can order name brands from the ala cartes for extra $$.
The pools are well taken care of and are sparkling clear all of the time. The staff are allways cleaning them. There are three main beaches--see youtube for what they look like. They are clean and sandy. If you stay on the main beaches you're in sand. If you go elsewhere, you're on rocks, limestone and lava. Wear water shoes for that. Snorkeling is good right at the resort. Not a lot of coral, but many fish of all descriptions. I came across a 3ft. Barracuda while I was out--made me a little nervous. I used my own gear which I would recommend.
The entertainment was good--better than the average resort show. They have a large stage area for this and the show starts at 930pm. There are also a couple of lounge areas close to the main theatre.
The staff at this resort are first class. They're very eager to please, but don't gush all over you and want to be your buddy. The only exception was the buffet breakfast. Many of those guys weren't eager to be there and it showed.
Each accomodation building had it's own concierges and they were very helpful. If you need a ride, they'll call a golf cart for you or you can take one of the shuttles that are going around the resort. The resort is very large and if you have trouble walking, you'll need these.
The biggest complaint of this place was the window between the bathroom and the other part of the suite. It's quite large and in some suites there is just a hole. Makes for privacy issues. Our room had a large frosted glass in this hole except for about an inch around the perimeter so there was no issue. Make sure you get a room with the frosted glass if you can.
AC in the rooms was very quiet and as cool as we wanted it.
Overall, I'd recommend this resort, but again, don't expect a 5 star.
- Official Description (provided by the hotel):
- The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more less
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- Also Known As:
- Grand Sirenis Riviera Maya Hotel And Spa
- Grand Sirenis Riviera Maya Hotel Akumal
- Grand Sirenis Riviera Maya Akumal
- Grand Sirenis Mayan Beach
- Grand Sirenis Mexico
- Gran Sirenis
- Sirenis Riviera Maya
- Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico