Just came back from a fantastic holiday at Grand Sirenis Mayan Beach. Hotel is absolutely beautiful, water was very warm, weather was amazing and beach is Fantastico, stuff is very friendly and always happy to serve you! I wish the service in Toronto was as great as in Mexico! Traveled with my boyfriend for a week and we both had an amazing time at Grand Sirenis. It is definitely a couples or family resort. There were hardly any singles and few people to mingle with.
HOTEL: The hotel is very modern and new, there is granite everywhere and you feel like you are just engulfed in luxury. We had a pool facing room on the 3rd floor. Never had any troubles with water pressure (as other people complained in their reviews). The only weird thing about the room is that there is a big opening the size of a window (just without glass) in the wall between the bathroom and the room. Prepare to feel closer to your partner than ever before :). People complained about the mattresses but we found them okay, they are definitely hard but not to the point of ruining your sleep. The maids came every day, changed the towels, made the bed, changed the water and other drinks in the fridge. Sometimes she even left us an extra bottle of water even though the one we had was almost full. A/C was working perfectly. There was no noise at any time of day or night. The only problem we had was that there was a water interruption during two nights of our stay. As we were explained the water pipe from the water source to the resort and a couple of other resorts in the area broke and the company who supplies water had to repair it. The water was up and running again at 9am the next morning.
FOOD: Food is good, there's lots of variety but as any buffet by the end of the trip you kind of get tired of it. We had three a la carte reservations and the concierge on the main floor of our building was so nice that he actually booked one more restaurant for us. We went to Mexican, Japanese, Cajun and the Steak House. Despite a couple of bad reviews about the Steak House, it was our favorite. Especially the pork ribs and the rib-eye steak! Cajun and Japanese were very good too, Mexican - nothing special. Breakfast is so much better at the main buffet. If you can make it there before 10am, it's worth going.
BEACH: Bring water shoes and sunscreen with high SPF factor (60 or higher)! We got burned the first day even though we were sitting under an umbrella and had sunscreen on (30 SPF), which was definitely not enough. There are two beach areas, one beach is bigger and closer to the beach bar and the lazy river. It's beautiful and the water was very warm. Bring your water shoes and the rocks in the water will not be a problem for you. The second beach is further away, but it has amazing snorkeling facilities as there is some kind of a riff in between the two rocks and there are tons of colourful FISH all around it. It's a paradise for people who love SNORKELING! We spent hours in the water just watching the fish, feeding and fallowing them around. There were a couple of days when the water was not clear but on the other days we fully enjoyed the underwater world and people who were feeding the fish in the shallow water could clearly see them without the masks. The other beach also has less rocks underwater so if you are concerned with hurting your feet - just swim in that area.
TOURS: Went snorkeling with Turtles for $40 which was offer on the beach. Very exciting!!! Saw four turtles and a couple of stingrays. They take you by a boat to Akumal, which is 5 min away and show you the places where turtles are. We had to fallow the guide all the time and he was bringing us from one turtle to the next and showing other different fish and different sea creatures.
Took a tour to the Mayan Jungle. It was pretty exciting. Went zip lining three times, snorkeling in the caves with stalactites and stalagmites, be cautious the water is very refreshing! One guy had a cramp the first minutes he was in the water and could not continue the excursion with us.
Went to Cozumel on our own. There was a tour offered on the beach for $110 and we spent $60 each including transportation, snorkeling tour on a glass boat and car rental for the day. First we took a collectivo (mini bus) to Playa Del Carmen, costs $3.50 and it is very safe. We never felt threatened or unwelcome during the whole trip. In Playa Del Carmen we met a very nice guy who offers services in Cozumel right at the collectivo stop. He offered us a snorkeling tour for $25 each and to rent a car for $40 for a day. Since we did not know the prices and how reliable it was we did not buy it, but later while we were shopping on the local market and were offered similar services, we actually learned that his prices were very good and only after long negotiations with another tour provider could we get the same price for car rental and snorkeling tour. The only problem was the actual car we rented as it was ancient as the Mayan ruins and we had a feeling it can fall apart any minute. The tour guy on the bus stop was offering a much better car for the same $40. Take your time to shop around and choose a car that you will actually enjoy driving.
Cozumel offers snorkeling tours and swimming with dolphins. We did not know that before we came there and unfortunately did not take enough money to do it. But it is definitely much cheaper than the same tours offered at the hotel and I wish we knew that beforehand.
ENTERTAINMENT: There was a show every night at the hotel theater. We only saw a couple of shows and they were pretty good for a resort. Lion King was very impressive with good costumes and great dancing. There is a disco at the resort, but since it was on the other side of the resort and started at 11:30pm we never made it there. The most fun was at one of the pools with loud music, games, water volleyball and swim up bar. There were some games at the beach too, but mostly atmosphere on the beach was pretty relaxing .
DRINKS: Drinks were not strong, but you can definitely ask the bartenders to give you a double or a triple. For me they were just fine for having fun and relaxing but not loosing control. There is service on the beach. The lady is always very nice and genuinely enjoys her work. It takes her about 15 min to bring a drink that you ordered so if you are being impatient it's easier to go to the beach bar yourself. Especially since it's so close.
TIPS: We tiped the maids, bartenders and servers in a la carte restaurants from time to time. Nothing crazy, just a dollar or two here and there. They definitely do not ask for tips and do not expect it, you just want to reward them for hard work and great service always with a smile.
In general, we had a blast at Grand Sirenis and would definitely recommend it to other couples! We have read good and bad reviews about the resort before we actually came there. I guess it has kind of lowered our expectations, but despite all the negativity we read from the other people's experiences, we did not come across the same issues and had a very good time. I guess a lot depends on the season and on the weather, which was fantastic! There were clouds but not a single rainy day!!! We were told that we got lucky, as August is usually the rainy season.
- Official Description (provided by the hotel):
- The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more less
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- Also Known As:
- Grand Sirenis Riviera Maya Hotel And Spa
- Grand Sirenis Riviera Maya Hotel Akumal
- Grand Sirenis Riviera Maya Akumal
- Grand Sirenis Mayan Beach
- Grand Sirenis Mexico
- Gran Sirenis
- Sirenis Riviera Maya
- Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico