I'd like to start off by saying that I am utterly shocked and confused at any negative reviews of this resort. This was by far the best vacation of my life! I've been to Mexico many times and I can safely say that the Grand Sirenis is by far the best resort I've stayed at. I will most certainly be back and I can't wait!!
I'll start off with the staff because they are truly a big part of what made this experience so pleasurable. One of the bellboys, Rosalio Cabrera welcomed us upon arrival and brought us to our room, also transporting us around the resort throughout the week. He told us so much about the resort and even took the time to teach my teenage daughters some spanish!
The poolside entertainers were equally amazing in keeping my entire family entertained. The scheduled activities were so much fun, big thanks to Juan Carlos and Miguel for the salsa lessons, water aerobics and overall good company!
All the service people at the bar and buffet and a la carte restaurants were very kind, attentive and caring. Special mentions to Lorenzo, Flavio, and Humberto for incredible and memorable service and breakfast, lunch and dinner. Everyone at this resort was so kind and friendly.
THE FOOD AND BEVERAGES:
I've been to many five star restaurants all over the world and I can definitely say that the food was five star! The breakfast buffet was incredible, with Mexican options, traditional breakfast, and premium selections like smoked salmon and beef tenderloin wrapped in bacon. The lunch buffet was excellent, but we preferred to eat at the poolside lunch buffet called Bayou because we never had to leave the poolside this way! Amazing food and house wine was pretty good too. For dinner, we visited 2 a la cartes, el rancho (western theme) and Bayou (cajun/creole theme). Both of these were excellent, we preferred Bayou, where my husband enjoyed roast duck and i had blackened catfish with was excellent! The dinner buffet was equally incredible and there were different theme nights, we particularly enjoyed the Mexican night - we were given sombreros to wear and a beautiful mariachi band performed for our table!
The water at this resort is all filtered. Ice cubes and water is safe to drink. We did not drink the tap water but we were told that the resort uses its own water filtration system which we found extremely impressive.
The wine, tequila, beer, and other liquors were great and the bar did a great job.
THE ROOMS AND CLEANING:
The rooms were beautiful! VERY large, balconies, high tech shower with 8 heads! The beds were firm but comforable and the housekeeping did a great job of ensuring that the room was immaculate and clean, fridge always restocked with lots of beer, soda, and bottled water. Nothing more to say here, it was just wonderful.
There were 3 pools - 1 beautifully serene quiet pool, and 2 pools with swim up bars, poolside restaurants, and constant entertainment and activities. Just wonderful. The lazy river was also a nice touch and very beautiful.
The beach was breathtaking. This resort has a Mayan ruin on site which was beautiful, and the beach bar was our favourite spot. During the say there was a live band, roasted pork by the beach, and many other things. My daughters went jetskiing, we all also went kayaking and snorkeling (included). One of my daughters received a massage by Miguel at the massage tower overlooking the ocean and said it was incredible and professional.
At night, the resort alternated between an event at their disco, and a beach party. My daughters enjoyed their time there and made many friends. My husband and I visited the beach party later in the week and enjoyed it as well.
There are always shuttles going by because it is a big resort and they take you around everywhere, very helpful!
THE NIGHTLY SHOWS:
Usually every night after dinner we should go to the lobby bars, have a couple drinks and dance to the great live music, spending time with friends we made during the say. Then we would head to the theatre for the live show put on by the entertainment staff. I thought the staff did an amazing job and put a lot of effort into keeping everyone entertained with the shows. Many different themes, including Mamma Mia, Alice in Wonderland, Mexican Tradtional Dance and many others. We loved them all, our favourite was the Rock Show. Amazing job, beautiful sets.
If you've made it this far into my review, then kudos to you! I normally like to mention a couple of negatives in my reviews in order to be as thorough as possible, but I honestly truly cannot think of anything negative about this resort!!
This was the best vacation we've been on yet, great for a family, young or old. There were many couples and solo travelers as well as groups of friends but it was overall a family resort, and a great place to take our older daughters. So much to do for all ages!!
It is worth mentioning, don't get confused by the Grand Sirenis Mayan Beach versus the Grand Sirenis Rivieria Maya. They are the exact same resort, the different names just refer to two different check in desks and opposite sides of the property where the rooms are located. All the pools, restaurants, lobbys and beach is central to both.
I cannot wait to return to this resort. I strongly reccomend that you stay here. From the friendly staff, to the excellent food and clean water, to the atmosphere, activities and entertainment, this resort is truly a gem. 5 stars!
- Official Description (provided by the hotel):
- The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more less
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- Also Known As:
- Grand Sirenis Riviera Maya Hotel Akumal
- Grand Sirenis Riviera Maya Hotel And Spa
- Grand Sirenis Riviera Maya Akumal
- Grand Sirenis Mayan Beach
- Grand Sirenis Mexico
- Gran Sirenis
- Sirenis Riviera Maya
- Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico