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“Fantastic honeymoon!” 5 of 5 stars
Review of Grand Bahia Principe Coba

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Grand Bahia Principe Coba
3.5 of 5 Resort (All-Inclusive)   |   Carretera Chetumal - Cancun Km 250. Mexico, Akumal 77760, Mexico   |  
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Ranked #8 of 21 Hotels in Akumal
Gloucestershire
1 review
5 helpful votes 5 helpful votes
“Fantastic honeymoon!”
5 of 5 stars Reviewed September 16, 2009

We stayed at the Gran Bahia Principe in the Coba resort for ten nights on our honeymoon and it definitely exceeded our expectations. There were refreshing, chilled cocktails waiting for us when we checked in and the staff were so helpful and friendly. The resort is clean, stylish and well looked after. Our room was bigger than expected with a HUGE king size bed which was decorated daily with some interesting towel art! The air con in the room was a welcome relief from the heat and the minibar was restocked daily. My only minor complaint is that we tried to book some of the A La Carte restaurants only to be told some of them were closed - possibly because we were staying out of high season and we only went to two in the end; the meditterranean and the mexican. However, the buffet food was delicious enough to make up for this! Plenty of choice with themed nights and the waiting staff were practically clambering over themselves to serve us! I would definitely recommend some of the excursions such as swimming with the whale sharks, the Mayan Encounter (kayaking, abseiling and a zip wire through the jungle) and the sealife centre. Although expensive they are definitely worth doing! It's not too far from Playa del Carmen where we visited Coco Bongos - another definite recommendation! But it is a bit of a trek to Chichen Itza and the ruins at Coba. There is definitely something for everyone, whether it's sightseeing, adventure, clubbing or lazing in the sun all day! Would definitely recommend this hotel and wouldn't even consider staying anywhere else if we returned to Mexico.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 13, 2009

We have yet to find a hotel as amazing as this one! We have been for 4 years a row. Coba is definatly the best hotel of the three. There are carts to take you all around the hotel and the service is amazing. The buffet food gets a bit boring but the food is all lovely! The pools are vast and you have so many to choose from! The rooms are massive and has such good TV! There is a nightclub that opens at 11, this is the best part of the hotel as all teenagers can meet and have a good time together. There is an amazing atmosphere at the hotel and I would recommend it to anyone looking to have a good holiday and meet long lasting friends! :)

  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 11, 2009

Teenagers
My husband and I travelled with two teenage girls. They had no problem, even at the very end of summer holidays, meeting other young people to hang out with. They had great fun at the pool, on the beach, sunbathing, and at the disco at Hacienda Dona Isabel at night (part of the resort). There were so many things for thrill-seeking teenagers and the resort was close enough to a few attractions and offered so many activities (for an extra cost) that there was no possibility of boredom. The girls went to Xel Ha and had a great time snorkeling, diving from the cliffs, exploring the caves, floating down the river and seeing the wildlife. At the resort they went parasailing with a group of young people they met. They also went into Playa del Carmen with a large tour group to Coco Bongo disco and they said it was a spectacular show and party.

Beach
My husband and I enjoyed the beach (although the water was a bit shallow). The sea is quite calm due to reefs and barriers placed to prevent erosion, so very safe for kids and for people who are not at ease in rough water. Some rocks in the water, but easily avoided. The sand is clean and not full of litter or sharp objects. There was no shortage of lounge chairs or palapas (beach huts) but this may be because the low season was beginning. There were also no issues with getting lounge chairs by the pool as is often reported. If this bugs you when people reserve lounge chairs and you cant find a spot, then I would recommend the last week of August or first week of September to travel there as you could have your pick. Pools were pristine although the water was a bit too warm. The sea was cooler and more refreshing. There is music and lots of activity poolside, so this is best left to the young folk.

Restaurants
We enjoyed the variety of food especially fresh fruit and vegetables at the buffet restaurants. We ate at the Brazilian Rodizio restaurant and it was very good. Arlequin (also equivalent to Le Gourmet) was excellent. I was skeptical when I ordered filet mignon, but it was tenderloin and it was done exactly as I ordered it and very tasty. Other than that, we ate at the buffet every night and had lots to choose from. The mariachis perform every night at the buffet restaurants and go around taking requests and playing table side. They are very good and quite charming.

Rooms
Our room was impeccably clean and very spacious and comfortable. I loved the firmness of the mattress. The hot water in the shower never got beyond lukewarm, although there was plenty hot water in the taps. I think the lever in the shower may have been broken, but I don't mind taking cool showers when vacationing by the sea, so we didn't complain. Don't be intimidated by the size of the resort. Take the shuttles initially, but use a map and guide yourself by the villa numbers and you will get to where you are going. Unless you have a disability or are elderly, nothing is really as far as it seems and the walking will do you good. I enjoyed walking along the paths to the beach and restaurants because it was good exercise and we saw wildlife (birds, iguanas, foxes, squirrels) along the way. But if you can't manage, the shuttle is never more than 5 minutes or so away.

Drinks
Drinks are plentiful, but many are just ok. Stick to the beer or the fruity cocktails with many ingredients otherwise you can tell the liquor is not the best. Simple clean cocktails or liquor on the rocks really reveal the low quality. My husband asked for whisky and couldn't finish it, and my gin and tonic was not good at all. Dos Equis (XX) beer is good and plentiful, and the rum drinks are quite passable. The tequila in the restaurants is very good quality and can be had in straight shots.

Cleanliness
The bathrooms in the hotel by the sea and lobby are cleaned very well and regularly. The grounds and common areas are manicured and cleaned to perfection. There was always hand sanitizer available at the restaurants. Overall, the standard of sanitation was excellent. No one in our party became ill. We drank the water served in the restaurants and had drinks with ice and fresh fruit and vegetables without incident. There was plenty of bottled water provided in the rooms.

Tipping
We always tipped our housekeeper and the waiters at the restaurants. For just an additional 10 or 15 dollars a day (all tips combined), you get so much appreciation and staff go the extra mile. It really is worth it. Plus those guys do work very hard and long hours, in difficult conditions, so do try to tip if possible. The girls forgot the key to their safe in their room with all their valuables and cash in the safe. The housekeeper entrusted the key to reception and absolutely NOTHING WAS TAKEN. No one in our party had anything stolen and the girls can be very careless with their things.

Turtle Tour
We went on the turtle snorkeling tour to Akumal, which is a 10 minute ride by boat. Everything is provided and you are guaranteed to see and swim with beautiful sea turtles and see the most beautiful and extraordinary marine life and corals in the coral reef. It was only 50 USD per person and well worth it. A photographer accompanies you and takes pictures of you snorkeling and of the fish and turtles. The pictures are digital and so you can take home a disk of your snorkeling photographs.

Shopping
OK shopping at the Hacienda, although for great deals, go to Playa del Carmen. Just catch the bus for 30 pesos outside the hotel. Fun to be in town with real locals. They are funny and charming and very lively. The jewelry and souvenir stores are great. They are very willing to negotiate prices. There is one store that sells so many brands of tequila it boggles the mind. T-shirts, hats, flip-flops, beach wraps, blankets are all very cheap. The girls also had great pizza there. It's a nice change to eat something outside of the hotel for variety. Again, no one became ill. Don't be afraid. Buy the Mexican vanilla extract. I promise you that you will never taste a better, richer, more fragrant or flavourful vanilla anywhere, and certainly not for that price. We refuse to use any other.

Recommendation
Overall, this was one of the most relaxing and fun vacations we've had in a long time. We would return next year, God willing and recommend it to everyone. The people are wonderful and they are really working hard to recover from the loss of business due to H1N1 and all the bad publicity. They are doing a fantastic job.

  • Stayed September 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 11, 2009

It was one of our best trip ever.
The Resort is beautiful, and fun with the best food.
The rooms were big and comfy. cool inside while it was very hot outside.
The Mini Bar was always filled with goodies.
Staffs were very nice and helpful, they were trying hard to keep the resort clean and comfy and the guest happy and satisfy as much as possible.
The Trams were one of the fun part with polite and funny drivers. Food was excellent, lots of variety and Also the "A la carte" restaurants. Mikado was our favorite. you could always find a nice spot by the Pools and Beach, and also enjoy the music and drinks. The fitness fellas by the pool were the best. We enjoyed the morning biking, and playing tennis. and the afternoon Snorkeling and Kayaking. The trips to "Playa del carmen" , the "Ruins", and the shopping were enjoyable. The locals are nice and friendly and mostly speak English.
We had a very good time. It was like a dream.
We definitely want to go back and recommend it to everyone.

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern England
Top Contributor
56 reviews 56 reviews
39 hotel reviews
Reviews in 46 cities Reviews in 46 cities
225 helpful votes 225 helpful votes
5 of 5 stars Reviewed September 8, 2009

We highly recommend this hotel. The airport transfer is about an hour and a half, one long boring road with lots of speedbumps! We stayed in the Coba section in 2 interconnecting suites, building 1B, very convenient for everything. Probably the best building on Coba is number 22 for position. The little trains run everywhere very regularly and you can flag them down, so wherever you are, it's not a problem. The mozzies were really bad, takes lots of spray and bite cream. Book your a la carte restaurants immediately you arrive - by the reception desks - they get very booked up. We liked the japanese and mexican best. They are not well air-conditioned though which is a pain when the men have to wear trousers. You can eat in any of the buffet restaurants for breakfast, lunch or dinner. We prefered the Coba for breakfast and the Akumel for dinner. We didn't do lunch. Everywhere in the hotel complex is lovely and the staff are very friendly and helpful. The pools are clean. There are plenty of sun loungers. The rooms are clean. Just ask if you need anything and you will get it. The doctor and pharmacy are at the Hacienda. There are shops there all selling the same souvenirs but different prices and you can haggle. The concierge will get you a taxi but will take a small cut, otherwise you can wander just outside the hotel and negotiate your own taxi. 300 pesos to anywhere is the general rule, unless it's 5 minutes down the road. We didn't try the collectivo bus because we found it was only a little more expensive to travel by private taxi for the 4 of us. Possibly worth the collectivo bus if there are only 2 of you. We visited Playa del Carmen for shopping, Xceret for dolphin swimming etc and Xplor for zip-lining and pure fun - brilliant. We can highly recommend a tour company called Alltournative for site-seeing and general days out. We visited the Coba ruins and had a wonderful day. We recommend you arrange your own days out, it's much cheaper than via your holiday Rep in the hotel! The hotel does exchange money but the rate is better in Playa del Carmen. If you take a laptop you can buy a card from the reception gift shop and get wireless connection in the main reception areas. The evening shows are ok, not Las Vegas but something to do! The Hacienda disco is over 18s only. We tipped our room maid 20 pesos everyday but it's not expected. We also tipped our waiters if they gave particularly good service. We would recommend this hotel to friends and we would probably return although we like to try different places too. Overall a beautiful hotel complex, absolutely huge and very clean.

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitley Bay
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 7, 2009

Just returned from a weeks stay at the Bahia Principe Coba. In a nutshell it was like paradise.

We travelled with Thomas Cook from Manchester. Checkin was tiresome as queues are huge but the flight was comfortable and passing through Cancun airport wasn't bad at all. The journey to Riveria Maya took about 2 hours but wasn't bad either. On arival the hotel in Coba is very impressive - all marble and space!

The rooms were pretty good - air conditioned and large but its the grounds, food, and feel of the place thats fantastic. Grounds look manicured at all times everywhere - you can appreciate it whilst travelling on the shuttles around the resort. Coba isn't beach fronted and seems a little qiueter than Tulum and Akumal. I'd stay in Tulum which seems to have the best of it all - Coba has the coolest restaurant though.

Whilst staying at Coba I had a mobile phone stolen from my bag - it was very quiet and only staff seemed to be milling around. No money or anything else was stolen only my phone. The public relations people were rather unhelpfull - they wouldn't even look up the local police telephone number for me! I got the impression that it wasn't an unusual occurance at this hotel so watch out!!

Overall though I'd definately return to this resort - fantastic.

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
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england, essex
1 review
5 of 5 stars Reviewed September 6, 2009

Sergio A.K.A Chico, Aaron, Sofia, Ivan, Miriam, Francisco, Gabriel A.K.A Babyface, Gabriels brother, the bartenders at the big pool in coba and the Hacienda, these are the entertainment staff that have by far raised the bar for my next holiday!! We shall definately going back next year!

Stayed August 2009, traveled with family
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Additional Information about Grand Bahia Principe Coba

Address: Carretera Chetumal - Cancun Km 250. Mexico, Akumal 77760, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Casino Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Top resorts Hotel in Akumal
#7 Spa Hotel in Akumal
#8 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
Official Description (provided by the hotel):
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 7 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Riviera Maya/Akumal, Mexico

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