Our stay was 19th to 26thOct 2013. Worse hotel I have stayed at. First of all it took over 1hr 40min in line to register,then was told that we need to pay $5 a day for the in room safe,never had to pay for a safe before. Then tried to book a la carte nothing available until 10.30 at night. Who wants to eat at that time with young children? The first 4 days we went for breakfast at 8.30am to find that while only 50% of the tables were occupied the rest of the tables had not been cleaned! waited 10mins for the table to be cleaned then another 10mins before we got coffee. No one to replenish the food many of the trays were empty. Not enough staff working, no fresh fruit ,bananas,apples,grapefruit, oranges etc. We had no creamer in the room the second day,so we walked 5mins from our room to the lobby asked for creamer at the front desk and was told someone will bring it to your room, back home in Toronto and still waiting for the creamer to arrive. Rained for a couple of days,the roof in the lobby and buffet area leaked. Stay away from this piece of crap hotel.