We have been to the Rivera Maya before, but this was our best trip. The Grand Bahia is large with three resorts tied together. We stayed at the Coba resort. Ask for a map when you check in. . . you will need it.
We booked through Apple Vacations and they did a great job. Apparently, all people who book through Apple and stay at Coba resort are automatically in the Premier section of the resort with extra bonuses like robe, slippers, champagne and fruit in your room. We also were allowed to eat in the Premier buffet which was much cooler than the other buffet. The safe was also included at no charge. Nice surprise since Apple did not tell us this when we booked.
We had 2 rooms since there were 4 travelers and both rooms were great. Air conditioning worked fine and the daily maid service did a great job. We stayed in building 5 and had a short walk to the beach.
The buffets were good, typical buffet food. We liked the fact that you could eat at any of the 3 resorts and we did. We liked the buffet at the Tulum resort best because you had more of a breeze by the ocean. Since we stayed 7 days, we were allowed to book at 3 of the restaurants and choose Mikado (ask for show table), Le Gourmet and Don Pablo. All were good but make sure you reserve these before you go. We emailed Felix 2 weeks before we left and he responded within hours to confirm our reservations.
Getting around this resort was no problem. Trams came all the time and the staff was very willing to take you wherever you wanted to go. The staff was awesome and very friendly. Did not hear of any thefts at this resort like I have read on other resort reviews.
Pools were very clean but you have to get up very early to reserve a chair. We spent a lot of time in the quiet pool . Very relaxing and not crowed. Party pool was also fun, just a bit louder.
This resort seemed to attract families with kids. Did not see any rowdy behavior by drunk people.
Since my husband and daughter are scuba divers, they did 4 dives that were booked at Akumal dive shop at the Akumal public beach (not at the resort). The Akumal dive shop did a great job but ask for Condor. He has been there 23 years and was great. They did a night dive which was awesome. We choose this dive shop because we had been there 3 years ago. We did utilize the dive shop at the Coba resort for our 13 year old son to try diving at the pool. This was free and they did a good job.
The beach was nice and very long. Difficult to walk the entire length. Lots of chairs but may be hard to find one in the shade later in the day. However, if you go to the Akumal resort at the far end, there was always chairs in the shade and also a nice protected cove. We took bran cereal flakes from the breakfast buffet down to feed the fish and had hundreds of fish in minutes. A bar is also located in this area so it is the perfect place to go. Make sure to bring water shoes, suntan lotion and bug spray (though we did not experience many bugs) because it is much cheaper than buying at the resort.
Best part of the trip was going to the Akumal public beach about 3 miles from the resort. We had been there 3 years ago and snorkeled with the sea turtles. Lots of sea turtles and coral reefs with fish. Bring your own snorkel set from home and just follow the people in the water. AMAZING experience. There is a nice restaurant on the beach which serves very good food at decent prices. Great hamburgers and shakes. You can take a taxi from the resort to get there but we used the bus which costs $2 per person each way. The bus, which is actually a nice white van picks you up at the Hacienda restaurant and drops you off on the highway at Akumal. It is a quick 5 minute walk to get to the public beach. BEAUTIFUL BEACH! We saw turtles, stingrays, barracudas and lots of fish on the coral reefs.
We really enjoyed this resort and had good weather. It was hot but always a breeze by the ocean. The only complaint was that the buffets were too hot. We asked if there were plans to air condition the buffets and the resort said no.