We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Akumal hotels

Grand Bahia Principe Coba: Traveler Reviews

3.5 of 5
Playa Aventuras Akumal, Crtra. Xetumal - Cancun, Km 249, Akumal 77760, Mexico
Hotel website
Hotel virtual tour
Hotel amenities
Grand Bahia Principe Coba
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
CheapCaribbean Travelocity BookIt.com
and 6 more sites!
86%
Ranked #3 of 20 hotels in Akumal
Most recent review
5 of 5 stars Reviewed February 14, 2013
packtwin Plymouth, Minnesota
Write a Review

5,447 reviews from our community

Traveler rating
    3,241
    1,450
    481
    163
    112
See reviews for
Families
1553
 
Couples
2558
 
Solo
37
 
Business
29
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Plymouth, Minnesota
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Huge resort has everything!”
5 of 5 stars Reviewed February 14, 2013

My boyfriend and I traveled with 2 other couples to Coba for a week early February and we already wish we were back (80 degrees everyday and sunny!)
Our first day there was a bit strained because we were confused on where to check in (documents said "Coba" but when we got there they couldn't find our reservations and it was finally decided we were "Premiere" and had to be shuttled to a different check-in point.) It was 5:30 PM when we finally were all checked in but we were bummed to discover all the pool bars close at 5, which we thought was quite early. After day one though, every day after was perfect! It took a day or two to get a grasp of the trolley system and where different buffets and restaurants were, but it's a vacation - don't stress out!
Many of the reviewers complained about how it was difficult to find anything and the food not being great, but I think those people are the type the are never satisfied. ALL six of us thought the place was great and the food and drinks were too!
There is so much to do at this resort, we never even got around to taking out kayaks or catamarans, which are free.
OH and the rooms are beautiful! Marble and tile everything! The beds and pillows aren't the most comfortable, but not horrible. I grabbed a pillow from the sofa and that was much softer :) Our housekeeper also always had a towel animal on our bed with flower arrangements. Everyday she did something different - we thought it was a special touch.
HIGHLY recommend eating at the La Gran Tortuga in Tulum - SUPER YUMMY!!!
Another big recommendation: TIP ! The employees work hard and are always very busy, but if you tip they WILL remember you and give you special treatment. Our group always tipped for drinks, at dinner, and our housekeepers. At the beach and pool bars, we stuck with the same bartenders and they'd go out of their way to serve us first if they saw us since we tipped with a smile and "Gracias!"

Only complaint is that I stupidly left behind my digital camera in the room when we left and I haven't been able to get a response from the hotel to see if they've found it. I doubt I'll get it back.

Room Tip: E-mail ahead of time and ask for a third floor room.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
Ask packtwin about Grand Bahia Principe Coba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review
February 20, 2013
Dear Packtwin,

Thank you very much for sharing with us your nice comments about your stay here at the Grand Bahia Principe Coba, we are delighted to have a pleasant stay. It will be a pleasure to transmit your satisfaction to our Housekeeping department and team work of La Gran Tortuga, will be very happy for the recognition of their work.

In order to make the appropriate research about your camera, please send us an email with all the details, please keep the same subject we used in order to identify you straight away.

We will be very happy to welcome you and your family soon here in the Riviera Maya, once again thank you for your time and comments.

Receive our warmest regards.

Ilse Saldaña
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coal Valley, IL
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Great smiling staff and beautiful grounds...relaxing stay.”
5 of 5 stars Reviewed February 14, 2013

We returned to Gran Bahia Principe Coba with 3 other couples for the 4th time from Jan 29-Feb 6, 2013. Another terrific stay at beautiful Gran Bahia. The staff is the best...always smiling whether they meet us on the grounds, in the dining areas, in our buildings, at events or when we're planning excurions or just asking for information. They never cease to amaze us with their friendliness. They treat everyone with respect and big smiles! And the grounds are so beautifully designed and well kept. The food in the a la carte dining rooms are outstanding! And the buffets are constantly changing what is offered.
The pool areas are so clean and also well-designed. The lobby's are all beautiful and a joy to walk into, the bars are well-staffed with smiling faces. Our rooms...which are more like suites...are beautiful and large and the staff keeps them so clean.
Last year we tried the 25 minute massage at the spa and we liked it so well that we returned this year for the 50 minute massage! The staff is so professional and do such a wonderful job.
Any time you travel, the service can make your decision on whether you return. No doubt about it, this staff is top-notch and will have you coming back. We thank them for a wonderful and relaxing stay. We so appreciate all you do to make our stay a memorable one.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
Ask sunnydays1969 about Grand Bahia Principe Coba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review
February 18, 2013
Dear Sunnydays1969,

Your loyalty and preference make us proud for our work, thank you very much for sharing your nice comments and pictures with us. For Grand Bahía Príncipe Coba the feedback of our guests are really important, we will forward your nice words to all our departments and our Spa, they will be content for the recognition of their work.

Expecting the opportunity to welcome you and your friends here in your Riviera Maya home!!

Sending you my kindest regards,

Ilse Saldaña
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
“Best time of my life.”
5 of 5 stars Reviewed February 14, 2013 via mobile

I've been to a few all Inculsives and I think I finally found my home away from home. My friends have gone there 7 times and brought us with them, on this trip and we loved it. Can't wait till next year.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Repoman3 about Grand Bahia Principe Coba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review
February 18, 2013
Dear Repoman3,

We really appreciate your beautiful comments, the most important for us is make our guest happy and at home. It is pleasure for us to read that with you we did it. We will share your nice words with all the members of the Grand Bahía Príncipe Family.

We are looking forward to welcome you here at your new Mexican Home,

Sending you my kindest regards,

Ilse Saldaña
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Fantastic Resort”
5 of 5 stars Reviewed February 14, 2013

This was our first trip to Mexico and a Silver Wedding Anniversary celebration for us.Im sure we couldnt have chosen a better hotel.The staff were so friendly+polite and nothing was too much trouble for them.The inside and outside of the hotel was spotless and beautiful.The quality and choice of food in the Coba buffet was excellent and we ate there all the time.We would definately recommend this hotel and we will be going back .

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Chris M about Grand Bahia Principe Coba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review
February 17, 2013
Dear Chris M,

It was a honor that you choose Grand Bahía Príncipe Coba for celebrate your Wedding Anniversary. We are very content to read that you enjoyed your first time in the Mexican Caribbean and that we fulfill your expectations. We will forward your nice words to all our great team.

We hope to welcome you again soon, thank you very much for take part of your time to share your experience with us.

Kindest regards from the Riviera Maya,

Ilse Saldaña
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Yorik City
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
64 helpful votes 64 helpful votes
“Second time at the Grand Bahia Principe”
5 of 5 stars Reviewed February 13, 2013

After a wonderful family vacation with my parents and our grown kids at the Sian Kaan in January 2012, my husband and I decided to return to the GBP in February 2013, but this time we stayed at the Coba. We liked it even better, as it is more centrally located and our room was larger and more comfortable than the one at the Sian Kaan.

Our room was at the eastern end of the Coba property, about a 5-minute walk from the beach and gym, and right around the corner from a buffet restaurant and pool. This resort has everything you could want and the quality of the food, drinks and service is better than at any other all-inclusives we've visited. We remembered enjoying meals at the Arlequin and Gran Tortuga a la carte restaurants, so we made sure to reserve them ahead of time via e-mail. One mistake we made was eating most of our meals at the buffet closest to our room, attached to the Club Premier lobby. On the last night, we discovered that the main Coba buffet restaurant, off the Coba lobby, is 4 times the size and has a much better selection.

We spent one day sightseeing, taking a tour of the Tulum and Coba Mayan ruins, which was very worthwhile. We booked it ahead of time for $69 per person using www.cancun-discounts.com. I believe it would have been $100 per person if we had booked it through the hotel. The tour included lunch at a somewhat rundown but excellent Mexican restaurant. Needless to say, we avoided the uncooked vegetables.

My only complaint about our stay was the maid service. We left a tip every day, but the maid usually did not replace the items we'd used from the mini bar and also did not replace the large bottles of water in the room, even when we were down to half a bottle. This is a small complaint, though, and in general I highly recommend the Coba.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask NYCTraveler60 about Grand Bahia Principe Coba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review
March 11, 2013
Dear NYCTraveler60,

Your preference our Resort inspires us to improve every day, we really appreciate that you share with us your experience here in the Grand Bahía Príncipe Coba.

Your comments are really important; they help us to know better the needs and wishes of our guests, we will share all your observations with the departments involve, especially with our Food&Beverage Manager as are they who refill the minibar, in order to take the necessary actions to reinforce the service.

We are looking forward to welcome you and your family for a 3Th time here in your Riviera Maya home.

Sending you my kindest regards,

Ilse Saldaña
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Grand Bahia Principe Coba
Check-in Check-in Check-out Check-out
 
 
Luxury Bahia Principe Sian Kaan Don Pablo Collection
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Akumal
Romantic
Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort ... 4.5 of 5 stars 2,087 reviews
Luxury
Grand Palladium Riviera Resort & Spa
Grand Palladium Riviera Resort &... 4.0 of 5 stars 1,063 reviews
Good for business
The Royal Playa del Carmen
The Royal Playa del Carmen 4.5 of 5 stars 6,515 reviews
Near the beach
Hotel Akumal Caribe
Hotel Akumal Caribe 4.5 of 5 stars 196 reviews
Show Prices ABS:HotelCheckRates-d295150?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d596646?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d530483?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d252781?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Akumal
Grand Bahia Principe Tulum 4.5 of 5 stars 4,431 reviews Luxury Bahia Principe Sian Kaan ... 4.5 of 5 stars 1,369 reviews Grand Sirenis Riviera Maya Hotel... 4.0 of 5 stars 3,169 reviews Grand Bahia Principe Akumal 4.5 of 5 stars 3,684 reviews
Show Prices ABS:HotelCheckRates-d503104?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1163247?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d599193?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d247628?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 20 hotels in Akumal, ranked by popularity

Been to Grand Bahia Principe Coba? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Grand Bahia Principe Coba

Also Known As:
Gran Bahia Principe Coba
Bahia Principe Coba
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Grand Bahia Principe Coba Riviera Maya/Akumal, Mexico
Address: Playa Aventuras Akumal, Crtra. Xetumal - Cancun, Km 249, Akumal 77760, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotels in Akumal
#3 Family Hotels in Akumal
#7 Romantic Hotels in Akumal
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Caribbean Online Mgt Corp., Travelocity, BookIt.com, Expedia, Olotels, Priceline, HotelsClick, Tingo and Hotels.com so you can book your Grand Bahia Principe Coba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Grand Bahia Principe Coba, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Grand Bahia Principe Coba
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices