We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A long and detailed review for a huge resort” 5 of 5 stars
Review of Grand Bahia Principe Coba

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Grand Bahia Principe Coba to your Saves list
Grand Bahia Principe Coba
3.5 of 5 Resort (All-Inclusive)   |   Carretera Chetumal - Cancun Km 250. Mexico, Akumal 77760, Mexico   |  
Hotel amenities
Ranked #5 of 20 Hotels in Akumal
Cleveland, Ohio
Top Contributor
192 reviews 192 reviews
32 hotel reviews
Reviews in 44 cities Reviews in 44 cities
146 helpful votes 146 helpful votes
“A long and detailed review for a huge resort”
5 of 5 stars Reviewed January 2, 2013

My family visited this resort Dec 22-29.We are a family of five, two parents ages 48 and 50 and 3 teens. I have travelled to Riviera Maya and Cancun area more than 20 times over the past 26 years. The entire Coba resort has junior suites and the extra space was appreciated. My husband and I had a king bed and the kids had an adjoining room with 2 queen beds and a single bed. After 2 days we asked for mattress toppers and they added alot of comfort to the extra firm mattresses. The rooms had stocked mini fridges, safes, flat screen tv's, jetted tub and shower, patio , a couch and a table with 2 chairs. Rooms were modern, large and clean.

We stayed at Grande Bahia Principe Coba but utilized the beaches and restaurants at Coba, Akumal and Tulum properties.The staff within the entire resort complex was friendly and helpful. This was the happiest staff of any hotel we have ever stayed at and it makes the whole vacation experience so much better when the staff is so nice. Other guests at the hotel were primarily from Canada and England and not as many from Russia, France, Argentina, Columbia and USA.

We noticed the hotels seemed understaffed at pool bars, housekeeping and room service. However it was a holiday week and a very busy time for the resort.

Shuttles and golf carts transport you from place to place. Although this was confusing at times we never waited more than 5 minutes for a shuttle to arrive. Several instances the bell boys would use a golf cart or golf cart drivers within the resort would pick us up at get us to our destinations. We felt the transportation within the resorts was effecient.

A few minor issues are expected during any hotel stay. We had two adjoining rooms and we realized late in our stay that the phone in the kid’s room didn’t ring. A working phone would have allowed us to connect and meet up more easily. Jets in my tub didn’t work even after visit from maintenance. We had ants in one bathroom. We called the front desk and they sent someone up and he sprayed and left a spray can and we would spray at night for 3 nights and that took care of it. None of this was major and didn’t impact the quality of our experience.

We stayed in building 3 and liked the proximity to Coba premier lobby and little shops, Coba pools and Akumal main lobby. Our first floor room was fine but wish the patio didn’t face the road because shuttles going by and workers pushing laundry carts can be really loud in the morning. I generally like to sit on the patio in the early morning and have coffee so instead I walked to the premier lobby for excellent coffee and a quiet place to begin the day.

I did a yoga class at the Tao wellness center one day. It was a very crowded class with a really good instructor. The Tao wellness center is worth a visit and they had some unique things in the gift shop.

The beaches: Tulum beach had a rocky entry and sand bag “whales” but also the finest sand. Coba beach was less rocky and we were able to walk in. It had a good reef for snorkeling. We took our own snorkel gear and snorkeled every day. Akumal beach was the rockiest and almost not usable. The big deck over the water is where morning stretch and zumba are done and the deck defines the borders of Akumal and Coba beach. All beaches had bars that you could walk to and order drinks. They are no waitresses for pool or beach areas.

The restaurants/food: We ate at all three main buffets for breakfast and all were comparable and very good. We also had breakfast several days at the Coba premier buffet and the selections were not as abundant but it was quieter and the food was fresh and tastey. Cappuccino is only available at the main lobby buffets. We had lunch at several different snack bars because we could go barefoot and in our bathing suits. Selections were limited to burgers, hot dogs, chicken nuggets, salads, fries, rice, guacamole and a few other items. No complaints about the taste or selection and the guacamole and pico di gallo were good. For lunch we also tried La Dolce Vita which has inside seating with linen table cloths. Shoes and cover-ups are required and it is buffet food with drink table service.

Dinners: we tried the main buffet in Coba lobby and also the main buffet Akumal lobby. Both were huge with plenty of choices. A la carts: Show table at Mikado-Japanese and the food was excellent, especially the steak, and the cooking show was entertaining. Le Grand Tortuga-Brazilian-food was good if you are a meat lover. They served chicken, turkey, and several kinds of beef, sausages, pork and ribs. La Dolce Vita is the Italian restaurant and each one of us each tried something different and none of us were impressed. My chicken was good but the pasta was undercooked, husband’s steak was very tough, son’s lasagna was mushy, other son’s veal was too chewy and daughter’s ravioli was okay. La Gourmet-we had the steak and lobster and both were very good, we also enjoyed their appetizers and soups and the house wines in this restaurant were good too. We e-mailed to get dinner reservations in advance and were so happy we did this. High praise for Felix at the Coba property. He was so responsive, polite and caring.

Teen perspective: Son-age 19 and he liked the Hacienda Dona Isabel area and sports bar, the disco, the 24 hour snack bars and the ease of meeting and hanging out with other teens from all over the world.

Daughter- age 18 and she liked Hacienda Dona Isabel courtyard for evening music, disco, all night snack bar where they could hang out with a big group playing cards and laughing till 5AM. She said the staff at the all night snack bar was terrific. She said the Coba main activity pool was the place for louder music and a wilder pool bar scene.

Son -age 15 and he missed organized games and pool activities that he has experienced at other resorts. Those types of silly games and contests (non drinking) are a great way for kids ages 13-17 to meet and hang out. He met a few kids his age playing beach volleyball but would have really enjoyed more organized games. At Iberostar they have “Star Friends” that pull kids into silly contests in the pool. He missed that. He liked the activity pool at Akumal best because they had ping pong tables and a basketball hoop in the pool. He also liked the beach volleyball located at Coba beach.

Entertainment: We all liked live music venues as an option to the shows. We have stayed at many all- inclusives and we are tired of the “shows” so the fact that Bahia Principe offered alternative options was terrific. In the evening we would sit at outside of the Coba lobby in a patio area. There was an outside bar, dj and dancing. Inside Coba main lobby there was live music a few nights and karaoke one night. Coba premier lobby had live (quieter music) each night from 8-11 PM. There were live bands on certain nights at patio are of the Hacienda beginning at 11 PM. Disco opens from 12-2:00AM (young crowd ages 18-25). Hacienda Dona Isabel has vendors and shops that sell souvenirs all day and are open till 11:30 most nights. Prices were reasonable and selection was varied.

Wish list: more information about other properties, the restaurants, and the events going on at the different pools and the different lobbies. Things like karaoke, paella at the pool, live bands at Hacienda, Mexican fiesta night, pool games were all things we discovered by accident. We wish there were descriptions and menus of all the resorts restaurants and also other events happening at all the pools and beaches. There were a bunch of television stations devoted to the resort and it would be great to view one that told us this information.

Room service: We ordered 3 different times and each time the delivery was really slow (90 minutes) and there is no menu available. Basically hamburgers, hot dogs and nuggets. We went the front desk and requested a menu and they said there isn’t one. Kids would order chicken nuggets and fries and said they were hot and tasted good.

Pools: We spent time at all pools and each offered something different. While we were there the Coba activity pool had limited chairs and a wilder pool bar scene our 18 yr old daughter and 20 yr old son preferred this location; the Akumal activity pool drew a lot of younger kids and tweens. This pool has a basketball hoop, water polo net, and volley ball net and a few ping pong tables on deck. Our 15 yr old son preferred this pool location. The Akumal quiet pool had a swim up bar and me and my husband liked the music at this pool. The Tulum pool had a swim up bar which we liked a lot, plenty of seating’s under palapas but the music didn’t appeal to anyone. It was hard-core urban music with a lot of “F-this and that” which held no appeal for the 50+ age group or any other age group for that matter. With all the good music in the world what is the purpose of playing raunchy stuff? It offends so many and I am not conservative or strict in any way. Other guests expressed the same opinion.

Overall, we really liked this resort and would stay here again. It is important that you manage your expectations and understand that with a huge complex there is more logistics in meeting up with people and getting to beaches, pools and restaurants. However there are also many more options for entertainment, dining, shopping,beach and pool variety.

Excursions: My oldest son and husband went to the Coba ruins. They took a collectivo (public transport van) from the main road to Tulum and then boarded a bus in the town of Tulum which took them to the Coba ruins. The collectivo was $2 per person; the bus was $3 each and entry fee to Coba was $5 each. They rented bikes $3 each, climbed the pyramid and had lunch (2 tacos and 2 cokes) $3 each at a local establishment in the village outside of the national park. If they would have gone through a tour operator it would have been $70 per person. On the return they didn’t want to wait for the bus back to Tulum so they took a taxi from Coba ruins to the town of Tulum $25 total and then the collectivo back to the resort $2 each. Total for both was $61 USD compared to $140 for a tour company that would not have included the bikes or lunch.
Another day four of us took a cab 140 pesos ($11 USD) to Akumal beach to snorkel one day. It is five minutes by car. We saw sea turtles and other fish. I returned another day to Akumal public beach and took the collective $2 USD each way to do some shopping and have lunch at the Turtle Bay café (separate review). Akumal public beach area has some great shops with original art and really nice souvenirs and jewelry. I like the t-shirt selection and the little grocery store called Super Chomak, the glass and silver jewelry and one-of-a-kind paintings at a shop called Ak-Nah Gallery and another gallery that had high quality Mexican folk art which I think was called the Mexican Art gallery.

Lost and Found: I found a man’s ring while snorkeling in the ocean. We asked all the properties if one had been reported lost and were told no report had been filed. I would be happy to return the ring to the owner. If you think it might be yours please contact me through Tripadvisor with a detailed description-ring size, metal, gemstones, engravings etc

Room Tip: Look at a resort map and decide what you want to be near.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review, January 2, 2013
Dear "Likethewind27",

We appreciate that you took part of your time to share your experience in our Resort. Your comments help us to improve every day.

Our aim is to be able to obtain the maximum satisfaction of all our clients. It makes us happy to see that with you and your family we did it. We have already sent your nice words and suggestions to the departments involved and in the name of the whole members, we want to thank you again for your valuable comments.

We will be looking forward to welcoming you and your family again.

Ilse Saldaña
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

8,081 reviews from our community

Traveler rating
    4,713
    2,220
    741
    247
    160
See reviews for
2,568
3,512
56
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,576)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Whitby,Ontario
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 1, 2013 via mobile

I am a little late on writing this review but my boyfriend and I traveled to the hotel in may and had an amazing time I liked the convince of shopping right at the resort the food was awesome it is a large resort but you'll never get bored. The reason I gave the rooms a four is because they could be a little more modern but they were still clean and functional so modern doesn't matter if you are just sleeping there. Overall it was an amazing experience and I would go back any day!

  • Stayed May 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review, January 2, 2013
Dear "WantsAnotherVacation",

Thank you very much for taking you the time to share with us your experience here in the Grand Bahía Príncipe Coba regarding your time with us last May. We are really happy to read that you enjoyed your stay.

The comments of our guest are always helpful and will share yours with all our departments.
It would be a pleasure for us that you return to visit us here at the Riviera Maya. Thank you very much again for your review.

Best Regards,

Ilse Saldaña
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 1, 2013

My husband and I travelled to this resort in Dec 2012 and had a fabulous time. The resort was fantastic! It was quite a ways from the airport but we were expecting the long drive so picked up a couple of beer at the airport and enjoyed the scenery. Even though the hotel is further from the airport than most hotels in the Mayan Riviera area, the drive was well worth it. It was my favourite location of all places we have so far stayed at in the Mayan.

The beach at the Coba was amazing. Lots of chairs with shade as well as sun and each time we went in the water we took our snorkelling gear a there were lots of fish to see.

We were very impressed with the food and decided to eat at the buffet every evening rather than any of the a la cartes. We were happy enough with the selection and quality of the food at the buffet and didn't want to be on any kind of schedule with dinner reservations. We have enough appointments and commitments in our every day life so don't have any on holidays.

We usually ate at the Tulum buffet for breakfast and lunch since it was right off the beach. Then we would eat at the Coba buffet for supper. We tried the Akumal buffet one evening it liked the Coba one better.

We liked having access to the three resorts and really enjoyed the bar at the Akumal resort before dinner. We also enjoyed the shopping centre called the Hacienda. Golf carts were frequent if you didn't feel like walking. We enjoyed walking to the beach but usually took the golf carts to the other resorts. The grounds are absolutely gorgeous and can it can be confusing at first, but we caught on to the layout after a couple of days.

We did two outings on our own as we don't like tours. We walked to the highway and caught the Collectivo to Akumal beach, which is very close. In fact, we realized we probably could have walked there along the beach - it would have taken an hour or so. We took our snorkelling gear and saw lots of fish and sea turtles. It was fantastic. This is where they take you if you sign up for the snorkelling tour, but it will cost $50/person. We spent $5 each in total for the Collectivo. You just stand on the resort side of the highway and the bus or Colletivo (white van) stops every 15 min or so although we never had to wait for more than a minute it two. The cost is 25 pesos each, or $2.50 each. When they drop you off at the road to the beach you have to walk in about 10 minutes. You will pass a library where you can pick up English books for $1 each. We rented a locker from the dive shop for $5 to store our stuff while we snorkelled. Akumal is a very neat town and we will spend more time there on our next trip. When you return to the hotel, you will need to cross the highway, but they have a pedestrian overpass so it isn't an issue.

Our second excursion was to the Tulum ruins and again we did it on our own. We had to cross the highway (use the overpass) and it was a further ride to Tulum. I think we paid $6 for two of us. Again it is a bit of a walk to the ruins from the highway, but it is a lovely walk and only about 15 min. There are options for getting a ride, but we enjoyed the walk. There are lots of booths along the way but we ignored them until we got to the entrance of the ruins. It is a very official looking entrance so don't get fooled by the booths along the way. The cost to get into the ruins was $11 for two. We loved exploring the ruins by ourselves, but tours are available if you prefer. It was so picturesque and awe-inspiring. We went early in the morning - about 8:00 or 8:30 and beat the crowds. When we left at 11:00 or so, the line-ups and crowds were crazy! I think the cost of the tour from the resort to the ruins was $30/ person. We did it for just under $12/person and did it on our own time which is very appealing. And it is very easy and safe to use the Collectivos so I highly recommend it

We took American money in small bills for tipping. However, in the future I would take American $1 bills for tipping and the rest of the cash in pesos. The bank exchange rate is about $1 = 13 pesos, but the usual exchange rate at businesses is $1 = 11.50 pesos. But many businesses did the conversion incorrectly or just used a conversion factor of $1=10 pesos. So using pesos to begin with is the most economical. Plus even if you use American or Canadian dollars, you will receive your change in pesos.

We thoroughly enjoyed our week at GBPC and would not hesitate to return or recommend it to others. I cannot imagine what anyone could possibly complain about. Go and enjoy!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review, January 2, 2013
Dear "Else111",

Thank you very much for your excellent comments about your time here in the Riviera Maya, it is really nice of you to take part of your time to share with us your experience. Our aim is to be able to obtain the maximum satisfaction of all our clients. It makes us happy to see that with you we did it . We hope to welcome you again soon and please be sure that we will transmit your satisfaction to all our staff members.

Yours faithfully

Ilse Saldaña
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 1, 2013

The size of the resort was big surprise! Have to give a big thumb to the management team for keeping the place running in such good order! This is a first resort that I want to go back sometime in the future.
To be picky, the housekeeping team can improve a lot!

Room Tip: Coba is a little far from everything, but if you want quietness , it would be a good choice! The lob...
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review, January 20, 2013
Dear "Goo G",

We really appreciate that you took part of your time to share with us your experience during your visit to the Grand Bahía Príncipe Riviera Maya Complex.

All the comments of our guest are more than welcome, we will forward yours to all the departments involve, especially to our Housekeeping Department to reinforce and improve the service were is necessary.

It will be our pleasure to welcome you back here at the Mexican Caribbean soon,

Best Regards,

Ilse Saldaña
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 31, 2012

We booked Coba on a seat sale for Christmas and didn't really have an idea of what to expect. Well I wasn't prepared for a 2 hour bus ride, but that aside the resort was amazing. It's actually 3 resorts in 1 and you get to use the facilities of all resorts. Overall we had an amazing experience and I would totally return in a heart beat. The staff were wonderful and went out of their way to make our stay fabulous, especially Christmas Eve. A special night was planned with Christmas dinner, Santa Clause on the beach and lovely decorations everywhere.

What I loved about this resort:
Great food. They can cater to celiac's if you need.
Awesome staff. The staff are extremely friendly and go out of their way to make you feel welcome. Sergio the entertainment guy at the pool is awesome. Also Felix the PR guy is amazinginly helpful if you run into problems.
Large Rooms: Lots of space in your room including storage.
Awesome Pools: Many to choose from
Wellness Center: Don't miss out on this, Tao Wellness Center is separate from the resort but you get to use so take advantage.
Golf Resort on Site: your room includes a round of golf so make sure you take golf shoes and clothes.
Lots of beach and chairs to enjoy: you can enjoy a hammock, swimming in the ocean or laying on the sand.

What I didn't love:
Hard Beds: Ask for a mattress topper to avoid this.
Paying for safes: necessary but be prepared to pay $5 dollars a day.
Super sweet drinks: I love pina colada's and margaritas but ask for only a little sugar
Long walks from the room to lobby: request a room close to the lobby to avoid long walks to and from.

Basically the resort was fabulous and the what I didn't love are small and easy to avoid. The return for what you pay is fantastic. It is a large resort so make sure to budget in time to get from one resort to the other because you need to take a golf cart. That said being so large, there are many things to do including shopping a the Hacienda, renting bikes and riding around the property, checking out different restuarants around the property and watching the shows at different resorts on the properties.

Room Tip: Make sure to book a room on the third floor close to your lobby.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review, January 2, 2013
Dear Pam P,

Thank you very much for sharing with us your experience here in the Riviera Maya, comments like yours help us to improve and to reinforce were it is necessary.

We are glad that you enjoyed the services and kindness of our staff. We will communicate your observations with all our staff. It will be a pleasure to welcome you back soon and thank you again for your nice review.

On behalf of all the members who are part of the Grand Bahía Príncipe Coba family, we want to wish a happy and prosperous new year!

Best Regards,

Ilse Saldaña
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stony Plain, Alberta, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2012

I have been to a number of all inclusive resorts in the Mayan Riviera, Puerto Vallarta, Dominican Republic and Jamaica. But my friends and family always return to the Coba. The resort, facilities, staff, amenities and food keep us coming back. Yes, the resort is big, but they easily make up for that with the transportation system.

The animation team this year was fabulous, and we can't wait to go back again. There were 12 in our group this time, and they made our vacation that much more memorable. Thank you Sergio, Gabriel, Angela, Eduardo, Gilberto, Luis Angel, and Obama! And the staff at the buffet were so gracious in accommodating us every day so we could eat together. We always made sure to sit in the same section with Zacarias and Ana. In the lounge in the evening, Florentina was fabulous! Two weeks just wasn't enough this year - can't wait to return for three in 2013! Thank you Coba.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review, January 8, 2013
Dear "Denine R",

Thank you very much for your nice comments, your preferences make us feel proud of our work, we will share your beautiful words with our animation team they will be truly content. We are looking forward to welcome you and your family here in the Grand Bahía Príncpe Coba.

Kind Regards from the Riviera Maya,

Ilse Saldaña
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 30, 2012

We just got back from our 4th trip to the Gran Bahia Principe Coba Golden. As usual staff was excellent and very friendly. This is one of the reasons we keep going back. Not only does the staff treat you like family but this is one resort that management does really acknowledge their customer loyalty. We have stayed at the Grand Marival in Puerto Vallarta at least 8 times. The Marival does acknowledge repeat clients with a glass of champange and a Dollarstore Fannypack and a t-shirt after 5 or more times. Where as the moment we arrived at the Coba Lobby we were treated as very special clients. Everynight there was something special left for us. The first night was a basket of fresh fruit and two T Shirts, the second night a beautiful boquet of flowers. We would be treated to special goodies left in our room for an evening snack. I want to send special thanks to Felix Guest Services Manager, Andres, Mauricio & Omar our servers in the Cozumel Restuarant, Jose our Bell Boy in Coba and of course our beautifuly housekeeper. This trip was strickly for some much needed R&R so we only did one side trip to Chichen Itza which included a 15 min stop to Valladolid (you could easily spend 2 hrs here) and a stop for a swim and lunch at a Cenote. Our guide was excellent. In our opion Chichen Itza is a trip best done on it's own or 1 other attractions. When you book a tour it can include multiple stops and does not give you any where near the time you need to experience this site. On the positive side we know we want to go back, but as a private tour. Downside to Chichen Itza, they have opened this site to what seems like every vendor in Mexico, so be prepared. Be sure to get out and explore the area away from the resort, there is so much to see and experience. Have already booked for March 2013

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review, December 31, 2012
Dear "DP7153",

Thank you very much for your excellent comments about the performances of our services, we will forward your nice comments to all our staff members, specially Felix, Andres, Mauricio, Omar and Jose. It will be a pleasure to welcome you back soon here at your home in the Riviera Maya.

The Grand Bahía Príncipe Coba Family wish you and your family an excellent 2013!

Ilse Saldaña
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Grand Bahia Principe Coba? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Bahia Principe Coba

Address: Carretera Chetumal - Cancun Km 250. Mexico, Akumal 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Akumal
#4 Business Hotel in Akumal
#5 Spa Hotel in Akumal
#6 Family Hotel in Akumal
#6 Romantic Hotel in Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1044
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Travelocity, Hotels.com, TripOnline SA, Despegar.com, Otel and Tingo so you can book your Grand Bahia Principe Coba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Riviera Maya/Akumal, Mexico

Owners: What's your side of the story?

If you own or manage Grand Bahia Principe Coba, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.