We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wish we had stayed longer, great resort” 5 of 5 stars
Review of Grand Bahia Principe Tulum

Save Saved
You added Grand Bahia Principe Tulum to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Grand Bahia Principe Tulum
3.5 of 5 Resort (All-Inclusive)   |   Playa Aventuras Akumal. Crtra. Chetumal - Cancun, Km. 251, Akumal 77760, Mexico   |  
Hotel amenities
Ranked #4 of 20 hotels in Akumal
Nottingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Wish we had stayed longer, great resort”
5 of 5 stars Reviewed August 25, 2010

First time to Mexico and this part of the world. Once you get your bearings after a day or two in the large resort you realise the scale of it. It's massive, but doesn't feel like it, with a number of local lobbys and lots of pools, bars and places to eat. The internal transport is great, so worth exploring the whole resort. The food is good and well worth booking the a la carte restaurants. The Gourmet was our favourite. Staff are friendly and happy to help you have a great holiday. We were located in the Coba part of the resort, near the Premier lobby which was quieter than the main Coba lobby and the dinner restaurant a more relaxed feel. The beach was great with free hire of non motorise water sports andsnorkeling equipment. Well worth getting out on some of the trips, we went to Tulum, XaHal, Turtle Snorkel and The Jungle Place (book this direct).

  • Stayed August 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

6,235 people have reviewed this hotel

Traveler rating
    3,556
    1,695
    605
    258
    121
See reviews for
1706
2658
55
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,109)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Fort McMurray, Canada
1 review
5 of 5 stars Reviewed August 24, 2010

Me and my new wife have just returned from a trip to the Bahia Principe Tulum with about 20 other people and evrybody has had a great time. I read lots of posts here on Trip Advisor and some of the negative post are true, but they are outweighed by all the positives.

1) The rooms: The room that we had was a top floor(3rd floor) in villa 600. We had a great view of the ocean from there and it wasn`t far from any ammenities. When we first got there the room did smell a bit musty, but opening the sliding door for an hour and it was gone. We did find out the hard way that the sliding door needed to be shut for the air to come on. Make sure that you hear the air conditioner after you close the door so that you don`t come back to a sauna. The rooms were clean with plenty of room and the beds very comfortable. If travelling with infants in strollers, ask for a lower floor. Trust me, I got quite a work out trying to get up the stairs.

The Beach: Beautiful beach and constantly being cleaned. They do have erosion barriers up, but I find them great fun. When snorkeling they also harbour schools of fish. The beach is a little rocky so bring so water socks or shoes. You can also walk down the beach toward the Akumel and it was sandy.

Service: I can`t say enough about the service. They were just great!

Food: By far, the best restaurant was Don Pablos. A definite must. We had a wedding reception there. Amazing. The buffet was also amazing. No shortage of variety.

The Wedding: I would reccomend anybody who is getting married, to consider this resort. Jazmin and Mara are simply awesome. The wedding went off without a hitch and was absolutely beautiful. Our ceremony was at the Gazebo and was later in the day(6pm) The pictures from the photographer were also amazing.

The negatives: Being that you can visit the other Bahia`s(Akumel and Coba) using the resort transit system, you are relying on them to be ontime, and for the most part they are. Unfortunatly for us we missed a dinner reservation at the Coba and were then told that we couldn`t be seated for dinner. This was a little disappointing considering that we had just walked around the Coba trying to find the restaurant for about 30 min with our 9 month old in a stroller. Leave lots of time! Like be at the lobby 45 min to an hour before your reservation.

In short I would reccomend this Resort to everybody. Our two kids(5 yrs old and 9months) loved it, our families and friends that came also loved it, and most importantly my wife and I loved it. As with all vacations, there will be hiccups, but if you don`t sweat the small stuff. you will have great time! We will definately be going back!

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 24, 2010

We stayed at this resort for our honeymoon during the first week of June 2010. The hotel was overall very nice. It is a far distance from the airport, about 1.5-2 hours, so if long car rides make you uneasy, I suggest a different resort. There were many stops on the way to drop off people staying at other resorts, but we seemed to be the furthest out. The staff at the front desk upon check in were very friendly, and got us checked in quickly. Our room was bright, spacious and a nice temperature, concidering it was so hot outsite! The buffet was acceptable, however I did find most of the food very bland, and not alot to choose from in the style of mexican. Most of the food was 'staples' burgers and fries, rice...that sort of thing. I did not starve for the week, but did feel my one complaint for the week would be the food. Even the a la carte restaurants were not satifying to me. The food did not taste bad, but I did not feel it was on par with a 4.5-5 star resort. The staff were very friendly ans the resort was kept immaculate 24 hours a day. The shuttles to take you from your room to the lobby and to other sections of te resort (Akumal and Coba) were running constantly with made getting around very easy. The pools were fabulous, and there are choices if you prefer a party scene or a more relaxing swimming experiance. We were not able to swim in the ocean at our resort as it was VERY rocky, and the waves were too big in our area, but we went to the Coba beach and it was lovely. There are lots of chairs, so you don't have to worry about not finding one, but go early if want one with coverage. Overall I would recomend staying here, but found that based on the food experiance, i would not go back. There are shops within walking distance from the Tulum resort, and the shuttle will drop you off if you are from the other connecting resorts. You can buy tshirts, and small souveners however, everything is overpriced, and you can find it all (mostly) in Playa Del Carmen. Most people will go down in price if you speak to them.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leawood, Kansas
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 22, 2010

It has been a few months since our stay at the Gran Bahia Principe Tulum, but I just got around writing a review.

We stayed for a week. The place is very clean (rooms, pool sides, restaurants, everything - they clean all the time there), service is excellent, very friendly people, good food and drinks. It is a bit too far from the airport, but is not bad and definitely worth going.

Overall, it is a really great place to stay, beautiful and welcoming, we will definitely return!

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 22, 2010

Just come back from two wonderful weeks at Tulum. Initially we thought we wanted to stay at Coba because of all the great reviews, but were very pleased to be at Tulum. Always free sunloungers, particularly on the beach - three lovely pools, one complex with animation (not great if you like peace and quiet, but perfect for teenagers), one smaller pool with some music at the far end of the beach and one quiet pool for families and those of us who wanted to read books in peace. All these pools practically on the beach, which is the advantage over Coba. We went to the Coba pool one morning at about 8.30 to find all the sunbeds reserved with towels. Turned tail and went to Akumal beach (always sunbeds available there).
Tulum is walking distance along the beach to the pool at Akumal, which is outstanding, the pool winds round like a river, with bridges over and vegetation all around, so pretty and no animation. There is an animation pool just a little further down the beach for those who like music.
Real mix of people, but something for everyone. The complex is kept really clean and well maintained and the food, particularly in the al a carte restaurants was really very good. There is a real choice, definitely enough choice not to get bored even over two weeks.
Don't bother with high heels, definitely a sandals type environment, and way too hot to be bothering with heels anyway. Do take shoes for going in the sea. The beach is beautiful white sand, but in the sea it's a little rocky and stony. No problem at all if you've got the right shoes. Clear waters, little (and sometimes not so little!) fish swim around. The water is clear and so warm! The best place to swim in the sea is at Akumal beach. It's really one long beach, with Akumal and one end and Tulum at the other, with Coba behind Akumal. Don't forget snorkelling gear - it's quite expensive to buy at the resort - $50, for a cheap set. $100 with flippers. Rather take them with you. Don't bother with too many clothes, it's really too hot to wear much. Guys, take a pair of long trousers for the restaurants.
Definitely recommend this complex and will be going back!!!!!!

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walsall UK
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 19, 2010

Pros:
Great hotel, location, shuttle service
Good buffet choice for breakfast, lunch and dinner
A-La-Cates can split up repetiveness of buffet visits
Evening show acceptable given that they are free
Lots of pools and sunbeds - beaches views great
Book the Japanese Mikado

Cons:
Lobby and buffet restuarant have no air con.
Limited beer choice (ie 1 which is XX)
Pools are too hot in the afternoon
Electricity intermittent on some days with short breaks
Gardening starts at 9am sharp - so no ly-ins.

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 18, 2010

My boyfriend and I stayed in Aug 2010. We flew into the Cancun airport and took a shuttle to the resort, it took almost two hours. We upgraded to the Hacienda Club when we booked the trip so when we arrived they took us to a special Club checkin area and were immediately given a cold beer and were treated wonderfully by the staff. After reading reviews we knew to book our restaurants for the week right away. We were given 4 reservations for our 7 day stay and were able to get into all restaurants we wanted to try on the nights we wanted to go, which was great. We were given an oceanfront room right next to the main building, which was awesome.
Our room was a decent size, I wish there was more storage for clothing, etc, but otherwise it was really nice. The cleaning staff came in and cleaned and replaced towels and restocked our minibar each day while we were out.
The restaurants were all good, it was just like any other all-inclusive... some things were great and some things were bad and some things were in-between. it was typical variety that you'd find at a resort. The baked items were always the best, fresh baked breads and rolls.
The pools were fantastic, there was a private pool for Club guests, a pool that was mainly for kids, an upbeat pool with a swim-up bar where the animation team would hold events each day, and then a more relaxing pool right next to it. The animation team was fun and was always getting people involved in activities without being pushy.
The service was excellent, the staff were so friendly and accomodating it felt like home.
I would definitely recommend this place to a couple in need of a getaway, we had a great experience.

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Grand Bahia Principe Tulum? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Bahia Principe Tulum

Address: Playa Aventuras Akumal. Crtra. Chetumal - Cancun, Km. 251, Akumal 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar / Lounge Beach Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Akumal
#3 Top resorts Hotel in Akumal
#3 Family Hotel in Akumal
#4 Spa Hotel in Akumal
#5 Romantic Hotel in Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Caribbean Online Mgt Corp., Tingo, Despegar.com, Hotels.com, Priceline and Agoda so you can book your Grand Bahia Principe Tulum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico

Owners: What's your side of the story?

If you own or manage Grand Bahia Principe Tulum, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.