We have just returned from a 12 day vacation. Other than what we saw on the web, we knew nothing about the resort. Impressive is the word. Lots of thought went into the design and construction of every aspect of this complex which is world class offering reasonable prices. The landscaping is immaculate. The food and service in the Yucatan buffet very good and a special mention must go to the daytime bar tender in the Las Olas Snack bar. Under extreme pressure most of the time, he maintains a sense of humor, has an excellent memory and is just good at his job. Our room cleaning lady Griselda also excellent. The Maitre d' at the Yucatan and the cashier, impressive. Key managers circulate constantly ensuring the services under their supervision maintain consistent standard. The sandy beaches are well maintained, attractive and there are places where one can wade without treading on 'stones' but some caution is needed. The water is clear. We just 'hung out' and enjoyed the place.
We used the services of Olympus Tours for transport to and from the hotel to Cancun Airport, a 100 km drive / 1.5 hrs. . Absolutely no complaints, the travel arrangements went smoothly and on time and Olympus even took care of our return flight confirmation. The quality of the vehicles and drivers good. The Olympus Representative in the Tulum lobby, Jorge, proved very helpful and arranged a very satisfactory and comfortable, air conditioned coach trip to Chichen Itza complete with beer and soft drinks, well handled by Berto, Felipe and Carlos. A long trip? It didn't turn out that way. Felipe led us around the large Mayan complex, an excellent teacher by any standards. Be warned, even though the air temperature was around 75 degF at the archaeological site on March 7th, it was still hot in the sun, lots of walking, very little shade and what plank benches there are are designed for very small people. One young lady in the group fainted, possibly due to heat stroke. In spite of a phone call for medical assistance, no help showed up. Luckily there were a couple of nurses in the group who managed to get her back into ambulatory condition. On approaching the exit, there was an ambulance parked under a nearby tree.
My wife and I, who are no 'spring chicken', had an excellent experience and have no cause for any criticism except for two minor incidents. My wife tripped on a rock hidden in the sand and scraped her right shin seriously. Later that afternoon she stumbled and fell while negotiating the soft sand near the small waters edge. In both cases, no one went to her aid yet there were lots of people lounging around. No first aid facility was obvious nearby. I managed to get some vodka from the nearby bar to help cleanse the wound and, later, hydrogen peroxide and light dressings from the Public Relations desk in the Main Lobby. However ......
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- Also Known As:
- Bahia Principe Tulum
- Tulum Bahia Principe
- Gran Bahia Tulum
- Gran Bahia Principe Tulum Akumal
- Gran Bahia Principe Hotel
- Gran Bahia Principe Riviera Maya
- Gran Principe Tulum
- Gran Bahia Principe Mayan Riviera Resort
- Gran Bahia Principe Mexico
- Grand Bahia Principe Tulum Riviera Maya/Akumal, Mexico