We got a Groupon.....I was very worried about my visit to Grand Oasis Tulum many of the reviews are bad which raised my concern that this place was the pits...I have never traveled out of the country! Well here it goes it is a long ride from the hotel, but for the price I paid it was worth it usually most people come in a shuttle van and there are several stops on the way. They did forget to clean our room once although it was taken care of right away. The staff works very hard and I think they are most likely way under staffed for the most part. The food was good we met people that had been there a few days and took there word not to eat at a few places so we had the Mexican restaurant and Italian other days we ate at the buffet which always had many choices. We did have (black) grand side restaurant choices most places needed reservations which was easy to do. We went into town and on Explore trip which was amazing! Even better we meet some great new friends! The room was nice we had a beach front room with a sliding door. Other rooms face the pool which is nice but...having the beach right out the door was a lot more convenient
Ramon and Nancy at the Piano Bar work very hard and where always helpful. Also Miguel was a lot of fun in the Mexican restaurant. We would go back yes they have many things to work out with the management and hopefully with time it will get better!
- Official Description (provided by the hotel):
- A luxurious vacation that is delightfully down to earth: Grand Oasis Tulum is the place to go for a unique experience. This is "The Calm Resort", a haven of tranquility far away from the hustle and bustle of the city where our quests can discover the wonders that nature has to offer. ... more less
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- Also Known As:
- Grand Oasis Tulum Riviera Maya/Akumal, Mexico