Just got back from a two week holiday at The Grand Palladium. We stayed in the Katenah section of the hotel, which is one of the 4 sections. The others being Colonial, Riviera and White Sands. It seems the european travellers stay in the Colonial/Kantenah sections and the American/Canadian in the White Sands/Riviera. We arrived a day late after a 23 hour dealy from First Choice. Arrived at the hotel late afternoon to be greeted by a welcome cocktail. Very much needed. As we checked in we were told we were being upgraded to a Junior Suite for free, although once we got to the room it seemed like the basic the hotel would offer so i wouldnt like to see the basic room. When we arrived at our room our keycards wouldnt work, so we had to get a cleaner to let us in our room, then had to walk back to reception for new key cards. The following day as i walked into the bathroom one of the tiles in the ceiling fell onto my head resulting in a lump on my head. Spoke to reception and they got someone to go out and fix it right away. They sent me free of charge to the on site doctor and also gave me a complimentary voucher for a free massage. Overall not the best start to the holiday, however it did get a lot better. We spent most of our time around the Colonial/Kantenah pool. The pool is massive and has a great swim up bar. There were just enough sunbeds for this time of the year, however if it was any busier would be quite hard to get some sunbeds. It seems people from the White Sands/ Riviera side come to this pool during the day. We went over to the other pool one day and it was virtually empty and had loads of sunbeds available. The beach is amazing however in the middle there is a little rocky section, otherwise this would be the perfect beach. Gets pretty full quite early so you would need to be out before 9:30am to get a sunbed. Pedal boats, Kayaks and snorkelling equipment are all free. Parasailing is available but not run by the hotel. Cost us 1600 pesos for two of us. There is a salt water pool available but is a bit of walk to get there. You can get the train from the lobby and then walk the rest of the way. As for food this is the best all inclusive hotel for food. Always different food available in the buffet restaurants, and about 10 a la carte restaurants. Ribs and More was the best a la carte and the best steak i have ever had. We also went to Rodizo (Brazilian) Portofino (Italian) Bambo (Chinese). We went to the beach barbeque which is held on Wednesdays and Sundays. You have to make a reservation for this at guest services. Overall this has to be one of the best holidays we have ever been on. We would most definately come back one day and would recommend this to anyone!