I have never felt the urge to write a review before although I do always read them before we go away ourselves.We have just returned home from a two week stay over Christmas and New year we arrived on 22/12/12 and sadly had to leave on 05/01/13. Our room was 1214 and our two older children were in 1130 both blocks are located not far from the lobby so in our opinion the perfect location,within walking distance of the bar, restaurants and pool.
The main reason for writing this review was to highlight the staff from checking in with Ana at reception, the bell boys ,Edwin our maid ,Bar staff, Restaurant staff, pool and Towel staff, Entertainment team, Maintenance men and Groundsmen. Sorry the list is so long and that I forgotten names but every single one of the staff had a smile a "Hola" and always willing to help.
To sum it up without going on and on.. This hotel is one of if not the cleanest we have ever stayed in. Very well maintained. The food was great and I usually always get a tummy bug of some sort but NOT HERE. For all the above reasons we are booking again for this Christmas and it can't come soon enough. So a big GRACIAS to everyone at The Grand Palladium Colonial team and see you on the 23/12/13.
- Official Description (provided by the hotel):
- The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more less
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- Also Known As:
- Grand Palladium Colonial Hotel
- Hotel Grand Palladium Colonial
- Grand Palladium Mexico
- Palladium Colonial Resort
- Grand Palladium Spa
- Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico