A friend recommended this hotel and it was just what we were looking for. Right on the beach so we could hear the surf, "our" beach was uncrowded and the room came with a hammock to hang on our patio. Staff was helpful and attentive. And we liked the free wi-fi access.
It would have gotten a 5-rating if there had been a little more upkeep - for example, the sliding screens always took two hands to move and our ceiling fan's speed was either off or take-off. But we didn't visit Akumal for the room, and this will be our first choice when we return.