Our first trip to Mexico. The resort was 2 hours away from Cancun airport, and after being there we are glad it was. I appreciated that it was in natural surroundings...ocean, resort, jungle. We were close to the excursions we wanted to do, and loved how you knew you were in Mexico (as opposed to a hotel in Cancun; which we also stayed at) The staff were friendly and fun, they were in uniforms to help create the atmosphere, safari clothes, mexican uniforms for housekeeping, I like feeling we were "away" The food at the buffet was more than enough, and we were pleasantly impressed as we had no idea what to expect. The a-la-cartes we experienced were a nice, but not necessary, we only used 2 of our 4 as the buffet was convienent.
The beach was beautiful and very well maintained. The resort worked very hard at getting the resort back to an "untouched" look and feel each morning you woke up.
I appreicated the assistance from all the Guest Services and the overall friendly feel. I also appreicated the sense of pride I saw and felt from all the staff everyday.
I can see now why people would return yearly to the same resort. I've always wondered why you wouldn't explore and experience more, but when it's that good it's hard to take a chance anywhere else. We stayed 2 days and one night in RIU Cancun our last days and it was night and day. In Cancun I could have been anywhere in the world at a hotel, at Gran Bahia I knew I was on a Mexican Vacation.