Our stay was from Feb 3-10. I have to say that for one of the largest resorts in the riviera maya it was amazing. The service was outstanding. We stayed in the Royal golden section of the resort in block 64 room 22. I emailed the resort two weeks prior to arrival and I have to thank Vanessa personally for the amazing service you provided to our group of five. You went over and above with my requests and I would like to thank you, we had everything we requested and the partial oceanview was amazing. I would also like to thank Alejandra in the Akumal buffet for the great service she provided to us all week. She works very hard and should be thanked. The resort was fairly large but never felt crowded. The food was amazing and the selection huge. We never waited in line for breakfast, even on the days that the lines were starting for eggs, another cook would come down and ask us to follow her and she would cook our eggs for us near the tostada station in the buffet. We rarely saw people reserving chairs at the pool or beach as this resort posts signs everywhere that it is not tolerated. The service at the spa was incredible and Isabel and Anna did a great job. We had free wifi in the lobbies but never needed it as we were close enough to the royal golden lobby that it worked from our rooms. We are avid scuba divers and recommend going to Cozumel for the wall dive. It was amazing. The beach had good snorkelling and water shoes a must. We did snorkel with the turtles in Akumal bay and also the cenote/Ek Balam tour. A definite must to see. In all we would recommend this resort to anyone as there was so much to do and see. We had a fabulous time there.