We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Bahia Principe Akumal: Traveler Reviews

3.5 of 5
Playa AventurasCtra. Chetumal - Cancun, km. 250, Akumal 77760, Mexico
Hotel website
Hotel virtual tour
Hotel amenities
Grand Bahia Principe Akumal
Ranked #6 of 20 hotels in Akumal
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

3,601 reviews from our community

Traveler rating
    2,052
    977
    329
    161
    82
See reviews for
Families
825
 
Couples
1330
 
Solo
26
 
Business
14
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Edmonton,Canada
2 reviews
5 helpful votes 5 helpful votes
“Had a Great Stay Again at Gran Bahia Principe Akumal”
5 of 5 stars Reviewed January 28, 2013

We just returned from a weeks stay at Gran Bahia Principe Akumal.The staff were very friendly and at your service all the time.The food was really great.All the A-LaCartes were great.The guest service team Felix Schlokat at Coba and Veronica Pacheco at Akumal were fantastic in accomodating us.It was our fourth time there and we were treated royally.They made sure we got the rooms we wanted and also booked A-La-Cartes for us.The entertainment was great.The pool entertainment was great.It is a huge resort,but you get to play in any three of them.We are already planning to go there again in October to celebrate our 25th wedding anniversary and to celebrate my daughters 21st birthday.Again I would like to say Thank You to Felix and Veronica.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask zimmerboy about Grand Bahia Principe Akumal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
January 30, 2013
Dear Guest:

Thank you for choosing Grand Bahia Principe Akumal, Riviera Maya for your vacation

On behalf of our entire staff it was a pleasure to serve you. We are pleased that you were very satisfied with your 4th visit, because our repetitive guests are the most valuable that we have.

Please contact us again for your next visit in order to accommodate you at your convenience, Thank you once again for your time and your opinion.

Receive our warmest regards,



Vanessa Pacheco
Public Relations
Grand Bahia Principe Akumal, Riviera Maya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Very Nice vacation”
4 of 5 stars Reviewed January 28, 2013

We were there from 25 Dec 2012 to 1 Jan 2013
• Big resort but very clean and well maintained
• The staff are more than friendly, very nice, helpful and cheerful people
• The food is very good
• Nice alcoholic drinks and good cappuccinos. They had Brazilian coffee as well
• The beach is so so , there are some rocks in the sea so while swimming you have to be careful not hit the rocks
• 1:30 h from Cancun airport (!!!!) and 30 min from “Playa del Carmen”
• I would strongly recommend it

Room Tip: I would suggest you bring couple of dollars to give as a tip to the staff, cause they are really awe...
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Banaf m about Grand Bahia Principe Akumal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
January 30, 2013
Dear Guest:

Thank you for the time you have taken to share your fantastic experience during your stay at Grand Bahia Principe Akumal, Riviera Maya.

It is a pleasure to read that you had you enjoyed all the services from our resort and especially the great staff attention.

Thank you for recommending Grand Bahia Principe Akumal and for advice all of our future guests. It will be wonderful to welcome you again and give you the good service that you already know.

Regards from the Mexican Caribbean!




Vanessa Pacheco
Public Relations
Grand Bahia Principe Akumal, Riviera Maya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
“The best experience EVER!”
5 of 5 stars Reviewed January 28, 2013 via mobile

My husband and I just got back from GBP AKUMAL! One word.. AMAZING!
We went for my best friends wedding. I don't even know where to start.
Upon our arrival we felt so welcomed. The food was excellent and the staff were so eager to please and made us feel so at home. The drinks were awesome to! Anything we needed or wanted if it was possible it was provided. It was clean everywhere we went. The wedding was beautiful, we had dinner at the Arlequin and it was soooo good. The reception was by the white sands pool, with our own DJ and bartender. Karla and Jasmine were so diligent at making sure the wedding went so smoothly and it did.
The whole resort was massive but the trolleys made it very accessible. The shows at night, (Lev Jackson), the Hacienda and the late night salsa dancing were also awesome and very entertaining. The pool parties and water aerobics at Tulum were fun too! If we had brought our kids we would've stayed for two weeks. There was so much to do! And the location was perfect, only 30 min to Playa Del Carmen and 20 min to Tulum and the ruins!
My husband and I are wanting to go back with our kids and soon! I know they'll have a blast to!

I definately recommend this amazing place to anyone and everyone!

(Does anyone know how I could go about booking directly with the hotel for the next visit? )

Sincerely Katrina

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Katkoop about Grand Bahia Principe Akumal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
January 30, 2013
Dear Guest:

Thank you for choosing Bahia Principe Akumal and for making us participants of your experience at our hotel.

We are glad to hear that you had a wonderful time among us and that you enjoyed the location, the great room, the excellent service and the exceptional buffet. If you would like to prebook directly with hotel please contact me to pramx2@bahia-principe.com , I will let you know the process.

Sending you our kindest regards,





Vanessa Pacheco
Public Relations
Grand Bahia Principe Akumal, Riviera Maya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Good But Not Excellent”
4 of 5 stars Reviewed January 28, 2013

Just arrived back from Gran Bahia Principe Akumal. Arrived 2 am no fault of the hotel. But on arrival at our room we found that we had adjoining doors with the room next door, which we could not lock! So back to reception on insistance they found us another room, but this meant we did not get to bed untill 4 am!
This was our first trip to Mexico & this is one of the largest hotel/resorts or so our rep told us.
It is MASSIVE but easy to get around by the internal transport system.The grounds are imaculate. The room passable. Staff freindly & helpfull. Plenty of Al a carte restaurants buffets
quite repititous, but always found plenty to eat. Plenty of Parasols & Sunbeds we were a group of 6 and always found 6 together. Entertainment shows of some descripion each night Some good some not so good. Bit upset about the lobby bar closing at 11pm we were all adults in the 50/60 age range and did'nt realy want to go to bed at that time! So we had to go on the golf carts to the Hacienda to get a drink untill midnight! There is also music & dancing there,
then a disco from midnight till 2.30am. But left that one for the younger generation.

All in All a decent holiday. But we prefered the Gran Bahia at Punta Cana or Samana in the Dominican Republic. But as the old saying goes You can please all of the people some of the time & some of the people all of the time. But you can never please ALL of the people ALL of the time.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask dogmanphil001 about Grand Bahia Principe Akumal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
January 30, 2013
Dear Guest:

All Grand Bahia Principe Akumal would like to thank you for staying with us.

We appreciate the time taken by you to post your review about how was your stay at our hotel and for mentioning the great food and service and also some excellent suggestions to improve and ensure the guest satisfaction

We are looking forward in welcoming you back, so please feel free of contact us before your next visit.

Receive our Regards from the Mexican Caribbean!







Vanessa Pacheco
Public Relations
Grand Bahia Principe Akumal, Riviera Maya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Jan 10-24”
4 of 5 stars Reviewed January 27, 2013

We are group of six family, two adjoining rooms at villa 50.
This is our 2nd time at this resort but a big fan of gran Bahia resorts.
Food is excellent. Ala carte service is good.
Medical service is very helpful.
Internet service is very S-l-o-w.
Villa 50 is very close to the bar which plays loud music at night so if you are light sleeper ... Stay at least villa 48 or 47.
Beach is very nice, walking along the beach is a very relaxing past time.
What I find annoying are the timeshare sales people. There is only one way to go to the buffet and that is where they try to catch you.
My kids loves the mini club and animation team,

Will definitely come back but will request a quieter villa.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
Ask torontomommie about Grand Bahia Principe Akumal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
January 28, 2013
Dear Guest:

Thank you for choosing Gran Bahia Principe Akumal, Riviera Maya and share your comments about your last stay with us

We are happy to know that we got our main goal, which is your entire satisfaction with our services and installations, and especially with the attention of our personal.

We invite you to visit us again, so please contact us before your next visit and we will try our best to accommodate all your wishes. We hope to receive you soon at your house in The Mexican Caribbean!

Receive our warmest regards,



Vanessa Pacheco
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Bahia Principe Tulum
Great value on a similar hotel
Akumal, Riviera Maya
4.5 of 5 stars 4,306 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Akumal
Romantic
Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort ... 4.5 of 5 stars 2,039 reviews
Luxury
Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Can... 4.5 of 5 stars 4,782 reviews
Good for business
Sandos Caracol Eco Resort & Spa
Sandos Caracol Eco Resort & Spa 4.0 of 5 stars 4,849 reviews
Near the beach
Barcelo Maya Beach
Barcelo Maya Beach 4.0 of 5 stars 3,911 reviews
Show Prices ABS:HotelCheckRates-d295150?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1007582?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d219156?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d254937?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Akumal
Grand Bahia Principe Tulum 4.5 of 5 stars 4,306 reviews Grand Bahia Principe Coba 4.5 of 5 stars 5,275 reviews Luxury Bahia Principe Sian Kaan ... 4.5 of 5 stars 1,271 reviews Grand Sirenis Riviera Maya Hotel... 4.0 of 5 stars 3,068 reviews
Show Prices ABS:HotelCheckRates-d503104?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d593981?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1163247?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d599193?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 20 hotels in Akumal, ranked by popularity

Been to Grand Bahia Principe Akumal? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Grand Bahia Principe Akumal

Also Known As:
Bahia Principe Akumal
Gran Bahia Principe Akumal
Bahia Principe
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Bahia Principe Riviera Maya
Grand Bahia Principe Akumal Riviera Maya, Mexico
Address: Playa AventurasCtra. Chetumal - Cancun, km. 250, Akumal 77760, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotels in Akumal
#4 Top resorts Hotels in Akumal
#5 Family Hotels in Akumal
#9 Romantic Hotels in Akumal
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Caribbean Online Mgt Corp., BookIt.com, MexVax and Priceline so you can book your Grand Bahia Principe Akumal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Grand Bahia Principe Akumal, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Grand Bahia Principe Akumal
Enter dates & see best prices* (from our partners)
Show Prices