Went there March 2-9, 2013 with a group of 8 (4 rooms). We got a great deal booking with Sunwing from Toronto ($1050 per person). Reading the reviews prior to leaving - needless to say, we were wary. But, from the second we were more than pleasantly surprised! We were a group in our late 20s/early 30s and we usually stay at really nice places (see my other reviews - just to give you an idea that we're not ones with low standards). I really don't get what everyone is complaining about in the other reviews - no issues with bottled water (they'll refill your bottles or give you new bottles at any reception), towels (always plentiful) or subpar service (everyone was nice regardless of our bottom of the rung orange bracelets)
We were staying at Casa Club - which is a mini resort unto itself near the entrance. It's made out to sound like an isolated place but it's beautiful - they have a gorgeous pool with day beds and a snack bar (Wimpy's) that serves nachos, burgers, guac, and fries until 11pm. They have their own bar (Sports Bar) and a very nice lobby. The rooms are nice too - clean, well kept and on the smaller side. The only complaint was the temperature regulation - the rooms tended to be a bit humid, so keep a window open or run the a/c and you'll be fine. Yes, there were some issues that the toilet flush isn't the strongest - but don't put in half the roll of toilet paper and you'll be fine (we never had the toilet clog on the trip). They have a golf cart constantly going back and forth from the main complex all day and night. They also have bikes available. But honestly the walk takes like 7 minutes and is quite pleasant (walking by the golf greens and tennis court) so it made for a nice morning stroll.
FOOD - I consider myself a foodie and I was quite happy with the selections at the buffet. It was by no means gourmet - but I always found stuff to eat. The salad bar was good, as were the cheese/charcuteries. The mains were solid too - with a nice mix of mexican and n. american fare (meats pastas sides). There was a omelette/egg station at breakfast and they always had this nice mexican sauces bar (guar, red/green sauce, salsa, chiptoles, etc). The A La Carte's were quite Meh. I didn't enjoy the Mexican (just ok food) and the Italian has a great antipasto bar (fish carpaccios, smoked salmon, prosciutto, and all the other stuff you'd expect) but the mains were just ok. Check out the Akuru Asian food at the bar right by the beach - anticipate a 30-45 minute wait but the food is very well presented and quite good- sushi, peanut butter chicken, shrimp tempura etc).
DRINKS - no complaints. Good Mexican beers on tap, great mixed drinks (slushy - mango/tamarindo margaritas, pina coladas, and non-slushy as well). Ask for the Bob Marley - but beware - it's strong!
BEACH - BEAUTIFUL! Amazing snorkeling right off the beach (like 1 meter from shore!) - the most beautiful tropical fish, sea urchins, even saw a sting ray a little further in! Note - the fish love bread/bananas. So just bring some and watch them come right out to you. Bring your own snorkel gear (you can get a great set at Costco for $50) - and you will not be disappointed. I don't think they had any gear to rent on the beach. There's a lovely hammock area in a gazebo on the water as well. Only issue was the beach chairs - we had a few early risers in the group who would get out around 7:30AM and secure us 8 beach chairs. People often left early in the afternoon too so we'd be able to find other chairs if we went out for the AM. But we also had no issues with lying on the beach in towels. You're on a beautiful white sand beach. In Mexico. Deal with it.
SERVICE - Wonderful service staff! Always helpful and there with a smile. Emilio, David, Andreas - always there with a smile and Andreas makes great drinks!
EXCURSIONS - We booked a Coba excursion through our Sunwing reps. $100 pp. Visited a Mayan village (kinda gimmicky), a cenote (underground cave - beautiful, must do!) and the Coba pyramid - which you can still climb (Chichen Itza is 3 hours away and you can't climb it) - and a delicious lunch in included too. We also took the collectivo (30 pesos/$3 USD) per person to Tulum to visit the ruins - also a must see. So so beautiful.
Anyways hope that helps. Like I said, I am used to staying in really nice places around the world and this was a great experience! Would definitely return.
- Official Description (provided by the hotel):
- “People say I’m gorgeous, but that’s just how nature made me: fresh and beautiful, with a price that’s definitely down to earth. I run with the quiet crowd, away from the bright lights and hustle, but my beach is the most extraordinary paradise you can imagine, with its amazing shape and coral reef, and spectacular scenery all around. Bring the family: spend time at my spa while the children check out my super new Kids’ Club.” ... more less
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- Also Known As:
- Be Live Grand Riviera Maya Hotel Akumal
- Grand Oasis Riviera Maya Akumal
- Oasis Grand Rivera Maya
- Grand Oasis Riviera Maya Hotel
- Club Oasis Akumal
- Oasis Akumal
- Oasis Grand Riviera Maya Hotel
- Oasis Tulum Riviera Maya/Akumal, Mexico