We recently just got back from a two week stay at this resort, from February 4th thru to Feb 14th 2013. We were worried about all the negitive reviews we read on this site from other travellers about maybe making a mistake about going here. My wife and I were pleasantly pleased. this resort is fine depending on what type of vacation you enjoy. If your someone who loves the nightlife and partying then you will probably be disappointed.

This is a small resort, nothing like the Bahia Principe properties next door (coba,tulum,ackumel etc) where the property is so huge you need to take shuttles to get around or have very long walks. A two minute walk will get you everywhere from your room to the lobby, to the bars to the buffet and ocean. I will try to make comments about each area. We have stayed in Mexico several times and have stayed at differant resorts so I feel we can give an hones assessment.

Check-in- This resort is about 1 1/2 hrs away from the Cancun airport. Depending on traffic it could be quicker and also depends on how many stops they have to make dropping people off at other resorts along the way. Myself I don't mind the stops as I am curious about what other resorts look like. The check-in was fine with no problems. We arrived early so were told we have about an hour wait for our rooms, they gave us the arm bands so we went to the bar for drinks while waiting. As promised the room was ready on time.

Rooms- The room was not large but large enough that we were not disappointed. Bathroom was large. Some rooms had king beds, some queen some two doubles. Beside the bed there was a small table with two chairs and either a patio (grnd floor) or balcony (2nd or 3rd floor) There are no elevators so there are stairs to climb if on the 2nd or 3rd floor. Rooms are clean and decorated nicely with a large closet and large dresser. Safe is in the closet. Rooms are cleaned and beds made daily, like other resorts they make the towel animals most of the time.

Pools- There is two pools one being seperated from the other with a wall and waterfall. There is a pool bar with stools in each section. You can't see the ocean from the pool. We had no problems with this area and spent most of out time in this area. One problem as compared to other resorts is depending on what you drink somedays they have it some days they don't. For example I like Bacardi rum, some days they had barcardi other days they had rum but the mexican brand. Some days they had clamato for ceasers and some days they ran out and had no clamato. It was no big deal for me but some might find it a negitive. There are lounge chairs and several posts with the straw tops for shade. You will read from others that there are not enough chairs at the pools and the ocean. We did put towels on our chairs to reserve them around 7 in the morning on our way to coffee and breakfast. If you are one to sleep in then I suppose you might find trouble finding a lounge chair or have to move some, but this is typical of ALL resorts. I have stayed at 6 star resorts and the problem is the same. No resort has enough chairs to accomodate every single person at one time. Same for the Ocean, it's a beautiful beach with chairs, but if most of the resort decide to head there for sitting, unless you get there early or reserve with towels you won't get a lounger.

Food- Like other all-inclusives they have a buffet for breakfast,lunch and dinner. It's not a huge room but again it's not a huge resort. Depending on when you go you may have to wait 5 or 10 minutes for a table. But I have had to wait for a table going to the Keg or Red Lobster etc here at home so this was no big deal. The food was very good, always had pork,beef,chicken and fish every night. The ladies loved the salad bar and the deserts were very good. For breakfast they had an omelette station where they make them fresh in front of you, or you could have scrambled eggs,pancakes,waffels etc.

By the pool they had a sit down snack place called the Happy chicken. There you can sit in your bathing suit and have hamburgs,hotdogs,chicken wings, fries,coleslaw etc. It is made fresh for you, not made an hour before hand where it gets cold and the flies are all over it. Went here daily. The chicken wings and hamburgers were excellant.

There is two a-la-carte restaurants where you reserve in the lobby the morning of when you wish to go. They have a mexican and Italian restaurant. My preferance was the Italian but the Mexican wasn't bad. If you still happen to be hungry after the sit down meal there you can always walk down the hall to the buffet and eat more. Beleive me you won't go to bed hungry.

SportsBar- You can walk or there is a shuttle that will take you to the sports bar as it's about a 5 minute walk up the road. It's probably the best kept secret here as many I talked too didn't know they had such a place. It is a large modern building with several TV's and one very large screen TV all inside. Normally at night they show an NHL hockey game. You can sit and get waited on for drinks and snacks. The snack bar is called Whimpy's which again makes the food to order so nice and hot when you get it. They have nachoes,burgers,fries, clubhouses etc. All very good. Outside there is more tables to drink or eat as well as a nice pool with loungers to sit and relax. You can actually have a good time just staying here all day and drink,eat and swim. There is also a large area outside where every night they show a movie. This is the nicest sports bar by far from any resort we have ever stayed at.

Now some things they can improve on. They could use one more bathroom. The walk isn't far to get to one but would be more convenient if they had one more as the ones they have are not large. Often there is a few women waiting to use the bathroom.
There is not enough tables at the bar areas for people to sit and have a cocktail. This is especially a concern at night. I would suggest they take away the mexican restaurant and make it into a lounge with tables and entertainment. (band at night like some other resorts I have stayed at and enjoy at night) They have a mexican mariachi every night but it seems like they know 6 songs and you hear the same six every night.

This is a resort to relax at. If you are into the nightlife this resort isn't for you, There is a theate where the animation crew do shows every night. I can't comment on them as we didn't go to any. I have stayed at enough resorts and have seen them so many times that I didn't need to see any more lol.

Some people from other reviews complained that the resort next door (Oasis Grand) actually attached the the tulum in one area has more privaledges, which they do. The room top bar for example is for them only. You get what you pay for. If you want those rooms and those privaledges then go to the front desk and pay for an upgrade. Those people paid more then the Tulum people so should get something "extra" for the added expense. My opinion is it's not worth it as they eat in the same buffet as we did, and they would often come and use our pools.

If anyone has any questions please feel free to email me.