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“Absolute Perfection!” 5 of 5 stars
Review of Four Seasons Punta Mita

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Four Seasons Punta Mita
5.0 of 5 Resort   |   Bahia de Banderas, Punta de Mita 63734, Mexico   |  
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Third Night Free
Ranked #3 of 10 hotels in Punta de Mita
St. Louis
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Absolute Perfection!”
5 of 5 stars Reviewed November 13, 2012

Don't get me wrong, the hotel is absolutely beautiful and has so much to offer, but the reason to stay and return to the Four Seasons Punta Mita is the amazing staff. The second we walked in, we were greeted by person after person that was genuinely happy to see us. It felt more like being greeted by family and not by people that we were meeting for the first time. Omar, the bellman, was kind enough to take us on a tour of the resort on our way to our room, which, considering the size of the resort, was greatly appreciated. He was incredibly kind, and definitely made a great impression on us all.

Our first meal was at Bahia Bar by the beach, and let me just say that this lunch was absolutely fantastic! The seafood was incredibly fresh (caught that morning) and the tacos de carne asada were beyond delicious. But again, what sold us was the wonderful service by Rodolfo at the bar. He gave us great recommendations, great info on the resort and things to do in the area. Here is the part that blew us away though. My friend had asked Rodolfo about a good place to get tamales, and without being asked, he took it upon himself to bring us tamales from a place in town! Talk about being blown away!! We were at a loss for words at his generosity and kindness. Definitely something we still talk about to this day.

During our stay the restaurant near the pool was being worked on, so breakfast was being served at Aramara, which was great as it has a great view. Marcela was always so welcoming when we arrived, and always sat us at the same table, which she so kindly referred to as our "usual table". Not only did she remember every morning where we liked to sit, but she also remembered what chairs we sat in, who took coffee, and who read the paper! Considering that most places don't even remember your name, this was beyond what we expected. The food was fantastic every day, but one day I asked if they kitchen could prepare a special torta for me just to switch it up since we were eating there daily. Not only were they able to make it, the server came back laughing and mentioned how the chef thought it looked so good he made one for himself! We loved hearing that, as did our friends when we shared the story!

I highly recommend dinner at Aramara as not only is the food amazing, but after your meal, you can head over to Aramara bar to enjoy the incredible sounds of the Cuban band that plays nightly. The band is fantastic and their music really helps take you away. Not to mention the friendly and attentive service from Fredy at the bar.

Our favorite pools were the adult pool and the lazy river. Both great places to unwind. Alejandro and Adriana at the adult pool were fantastic, and always seemed to be one step ahead of our every need. I regret that I cannot remember the names of the two gentlemen at the lazy river (this is why you write reviews right after a trip), but they were always so pleasant and so attentive.

I know this review went on for what seems like forever, but the staff I mentioned created memories for us that need to be shared with anyone considering visiting Punta Mita. Stay at the Four Seasons and you will see for yourself how easy it is to praise the amazing staff. I simply cannot wait to return!

Room Tip: Spring for the executive suite. They are large with two full baths, and have a private plunge pool a...
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John O, General Manager at Four Seasons Punta Mita, responded to this review, November 16, 2012
Dear STLlove2travel from St Louis,

Wow, as General Manager, do you have any idea what it feels like to read comments like yours; it makes my day!!!! Its funny, you immediately pick up on our stringest asset; the family, as you and we call it. Whether it is Omar, Roddlfo, Marcela, Alejando and Adriana, they all have one thing in common; a sincere and inherent desire to look after and use "tamale initiative!". Our Food and Beverage ofering is wide and diverse both for families and couples. Thank you for taking the time to share your paradise thoughts with us and as you say; come back soon. You can delay paradise but you cannot deny it...smiles.

John O'Sullivan
General Manager
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
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English first
San Francisco, California
1 review
5 of 5 stars Reviewed November 7, 2012

The hotel's campus is expansive. The lazy river pool takes the cocktail pool time thing to a whole new level. They also have a fabulous infinity pool overlooking the ocean. The views are stunning from just about anywhere. I can imagine going here for just a vacation or a getting married, as there are lots of fabulous spots to enjoy. If you're a golfer, that's another bonus. When combining these attribute with a welcoming and responsive staff you just get AWESOME!

Room Tip: It may cost a little more, but getting a room with a view of the ocean is definitely worth it. Some...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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adames188, Manager at Four Seasons Punta Mita, responded to this review, November 15, 2012
Dear P W,

Awesome is what we strive for here in Paradise! We are humbled by your kind words! Thank you and come back soon for that cocktail on the lazy river!!

Jose Adames, Resort Manager
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Santa Fe, New Mexico, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 5, 2012

The first time I stayed at the Four Seasons was in 2009. The overall layout against the shores of Punta Mita captivated me. Everyone was cheerful and ready to impart directions and suggestions to enhance our stay. We left wanting to come back. And we have - every single year since then. They never disappoint and we always leave feeling that we got the relaxing, romantic vacation that we were so in need of.

Room Tip: Opt for a suite and enjoy the luxury
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adames188, Manager at Four Seasons Punta Mita, responded to this review, November 15, 2012
Dear Mary Ellen,

On behalf of the team here at the hotel, thank you for ebracing us as your family and trusting us with your precious vacation each year! It's people like you that help keep the Punta Mita spirit alive!

See you next year!

Jose Adames, Resort Manager
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Fishers, Indiana
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 4, 2012

After a less than great stay at a neighboring hotel, we moved over to Four Seasons for our last night in Punta Mita, knowing that Four Seasons would not let us down. What a smart choice! We fell in love with the resort the minute we entered. Lauro swept us away for a personal guided tour of the resort while waiting for our room..by the time we got back to the lobby (at 11:00 a.m.), it was not only ready, they upgraded us to a beautiful oceanfront casita. We were treated like royalty every second of the stay. We were so impressed, we changed our flights and stayed an extra night! Can't wait to return.
Truly a paradise vacation, even for our two teenagers, that were NEVER bored! Free wi-fi throughout the resort helped!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
adames188, Manager at Four Seasons Punta Mita, responded to this review, November 15, 2012
Dear Susan,

They say it's better late than never in getting to Paradise! We are so glad you decided to stop in and experience what Punta Mita has to offer! Thank you for your compliments and we hope we can create that magic for you again in the near future!

Jose Adames, Resort Manager
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Beverly Hills, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2012

Our stay was wonderful, from the moment we arrived, to the moment we left. Our room was spacious and beautiful. They greeted my children with cookies (with their names on it), and my husband and I with Margaritas in our room! The staff is wonderful, especially Rodrigo Ruiz, Alejandro, Armando, German, Ynty (pool instructor), as well as many more! The restaurants are fantastic and so kid friendly. The Staff by the pool go out of their way to make you feel comfortable. I can't say enough about this hotel and look forward to going back with my family.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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John O, General Manager at Four Seasons Punta Mita, responded to this review, November 3, 2012
Sara K,

6 weeks ago I was standing in Belagio Hotel in Las Vegas receiving the Virtuoso award for the number 1 Family program in the world as voted by the Luxury Travel agents. We are really proud of our kids and young adults program at the Resort and so happy that you and your family had the joy of being able to experience all of it first hand! The mango margaritas are not half bad either: trust me, I know from personal experience!!!!.

Our family/staff are our greatest asset and we are blessed to have so many amazing people in our team; the ones who you mentioned as well as everyone in the heart of house areas taaht work seamlessly to support and make the dreams happen 365 days of the year. Thank you for visiting us and we look forward to having you back in paradise in the not too distant future. Remember, you can delay paradise but you cannot deny it!.

John O'Sullivan
General Manager
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San Jose, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2012

This was our second time going to this Four Seasons. The first time went, 1 of the pools was being remodeled and it was awesome to have that pool back. The main pool is an infinity pool overlooking the beach and ocean. It was gorgeous. The water temp was perfect and the pool staff were friendly. Great pool and very friendly, helpful staff. The food is also great. We did the Chef's tasting menu one night and there were no expenses spared for us. The food was delicious and the wine pairings were great. The rooms are spacious and very nice. What I would expect from a Four Seasons.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John O, General Manager at Four Seasons Punta Mita, responded to this review, November 3, 2012
Gus Pr,

Thank you for taking the time sharing your sjourn to Four Seasons Punta Mita. Our 4 pools, our amazingly friendly staff along with luxurious and spacious accommodation (The entire room nventory at the Resort has been completely refurbished and we finished this project 3 weeks ago!) truly makes this Resort the repeat home away from home for you and your family. Our award winning food and our renowned Chefs table makes the trip to Four Seasons Punta Mita a true sensorial delight. Come back and visit us for the third time...you know it makes sense!...Smiles.

John O'Sullivan
General Manager
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Bay Saint Louis, Mississippi
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2012

We stayed here for our honeymoon, and it was amazing! The staff was attentive and made sure we had an amazing trip for our honeymoon. They upgraded us to a better room, and we had a lot of champagne everywhere we went! Yes, it's pricey. But well worth every penny! We wish we had stayed longer! Thank you so much for such an incredible honeymoon! Also: Bahia- incredible! We had the strip and the lobster, it was amazing! Loved the lazy river, and the service we recevied everywhere we went! Thank you!!!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John O, General Manager at Four Seasons Punta Mita, responded to this review, October 29, 2012
Leanne,

Thank you for your lovely comments reagrding your recent celebration of your honeymoon in the paradise of the Four Seasons Punta Mita. I will pass on your thoughts regarding the attentiveness of our staff to those involved. A honeymoon should be punctuated by an upgrade (where available) and lots of champagne...that is what we are here for and what honeymoons are for!.

It was also lovely to read your comments about the value for money element of your stay and the wonderful Srtip and Lobster at Bahia; no better location for romance and the perfect sunset. Leanne, life is for celebrating and hopefully we will see you back in paradise for your first year wedding anniversary!...smiles and light and a lifetime of happiness together from your Irish/Mexican family in Punta Mita.

John O'Sullivan
General Manager
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Additional Information about Four Seasons Punta Mita

Address: Bahia de Banderas, Punta de Mita 63734, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Punta de Mita
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Punta de Mita
#2 Top resorts Hotel in Punta de Mita
#2 Family Hotel in Punta de Mita
#2 Spa Hotel in Punta de Mita
#2 Romantic Hotel in Punta de Mita
#3 On the Beach Hotel in Punta de Mita
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Punta Mita 5*
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Also Known As:
Four Seasons Punta Mita Hotel Punta De Mita
4 Seasons Punta Mita
Four Seasons Punta De Mita
Punta De Mita Four Seasons

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