Upon arrival we had a very warm welcome by the staff. We´ve been there in low season in August/September but that nearly everyone greats you by name was a positive surprise.
Duriing the check in including an upgrade offer - the ladies got a resort tour with the golf cart. Then we entered our suite wich was really gorgeous - two bathrooms a walk in wardrobe, a sleeping and a living room all with luxurious furniture in colonial style. And last but not least a spcious terrasse including a private plunge pool surrounded by plants and trees where little hummingbirds flew around. - Beautiful
The whole resort is very clean, with a lot of nice places, two beaches, several large pools and - our favorite.: a lazy river where you can swim on a rope (or without) through a beautiful garden/forest.
The Resort has three Restaurants and we tried all of them the food is really delicious and the locations are great - especially if you have dinner at the beach restaurant with your feat in the sand. I would describe the atmosphere as casual-luxury.
If you have booked without breakfast (what we did) you can buy some food (croissants,baguett, ham,chees,fruits and drinks ....) in a small store at the resort. The prices for that are reasonable. All other things (meals,drinks) are on a higher price level - e.g for a three course dinner including one bottle of wine for three persons, we´ve paid 250 $. But the quality of food and also the service where really worth it. All together a great place to be and to relax.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 29, 2012
Dear Reisebein's
So lovely to read your comments and thank youf for taking the time to capture your positive thoughts about your recent stay with us. Our staff are our most important asset in every way and when I read about your warm welcome and being pleasantly surprised about our sincere and consistent name recognition by each family member. Our award winning value for money food and beverage offereings are also one of our key competitive advantages and our new in house store provides another opportunity for our guests to experience something different. Please come back and viist us from Munich in the not too distant future. Remember, you can delay paradise but you cannot deny it...smiles.
John O'Sullivan
general Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.