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“Heaven” 5 of 5 stars
Review of The St. Regis Punta Mita Resort

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The St. Regis Punta Mita Resort
5.0 of 5 Resort   |   Lote H-4, Cond Maestro Ramal | Carr. Federal 200, km 19.5, Punta de Mita 63734, Mexico   |  
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Ranked #1 of 10 Hotels in Punta de Mita
San Diego, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Heaven”
5 of 5 stars Reviewed July 10, 2013

For our 30th wedding anniversary, we wanted to go somewhere special and special it was. We were able to use our Starwood points and were upgraded to an ocean view.From the moment we drove through the gate, we knew we made the right decision to spend our anniversary at this magical place. They told us the resort was only forty percent full so we felt like we were the only ones there. We kept asking them where are all the people. The response was, even when the resort is full, it never feels crowded. The service is amazing. Carlos and Christin, our butlers and Jose and the whole beach butlers were friendly and attentive. Our turn down maid turned our room into a special anniversary surprise. After being spoiled for a week,it will be hard to stay anywhere now but the St. Regis. Can't wait to go back!

Room Tip: Ask to be upgraded to an ocean view room near the adult pool.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cemberson, Gerente at The St. Regis Punta Mita Resort, responded to this review, July 19, 2013
Dear honez5,
It is an honor that you choose The St. Regis Punta Mita Resort to celebrate your 30th wedding anniversary. I am glad you found our service to be amazing, and I will make sure to pass along your comments to Carlos, Christian, Jose and the entire beach butlers staff as they will greatly appreciated. How lovely that you had a special anniversary surprise in your room, and I am beyond pleased that you found your stay to be special for such a special occasion.
Happy Anniversary and I hope you visit us again soon!

Sincerely,
Carl Emberson
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1,312 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (382)
Date | Rating
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English first
laguna
1 review
5 of 5 stars Reviewed July 8, 2013

From a 5 star hotel snob, this place is amazing. Utterly the most attentive service, immaculate grounds, very serene setting nestled in the coastal jungle environment. The golf resorts are top notch testing the skills sets of the best players. Romantic, chill, secluded, quiet, classy, fun couples retreat.

Room Tip: May be a bit boring for teenagers as this resort caters more to young children and adults. Very rela...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cemberson, Gerente at The St. Regis Punta Mita Resort, responded to this review, July 19, 2013
Dear richss1,
I am glad to hear you found The St. Regis Punta Mita Resort to have the most attentive service and immaculate grounds with the coastal jungle environment. It is great to know you found the golf courses to be top notch testing the skills sets of the best players.
This couples retreat is waiting for your return to Paradise!

Sincerely,
Carl Emberson
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New York, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 8, 2013

The resort, staff, golf, butlers, pools, beaches... everything about this place is tremendous.. i usually dont like visiting the same place many times but i could easily come back again and again. Everything was so nicely done - rooms were great - eButler was great and generally high level of personalized service made this stay unforgettable. went in a group of 6 and everyone had the best time... Congrats to the GM and the staff for running a great ship!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cemberson, Gerente at The St. Regis Punta Mita Resort, responded to this review, July 19, 2013
Dear wolrd_traveler_PG,
I am delighted to hear that The St. Regis Punta Mita Resort is your exception for visiting the same place many times. It is great to know that your entire group had the best time and you appreciated the high level of personalized service by our butlers and everyone else in the staff.

Our pools, beaches, staff and the golf course will be waiting for you on your next visit!

Sincerely,
Carl Emberson
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Boston, Massachusetts
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 8, 2013

My wife and I had stayed at the St. Regis Punta Mita in Oct. 2011 shortly after we got engaged. When it came time to selecting a place for our honeymoon, no matter how many places we thought of, we kept circling back to the St. Regis. We honestly couldn't be happier with our selection.

I can write forever, but the best thing I can say is the following: I practically live in Starwood hotels. On average I spend as many nights in an SPG hotel as I do in my own home. For this reason, I hated the very thought of being in a hotel for my honeymoon. On our third night at the St. Regis, my wife said to me "Honestly, it doesn't feel like we're at a hotel at all. This feels like home." It was totally true. We were so comfortable and happy there that we completely forgot about our actual home. The best part is how amazingly nice, kind, and warm the staff was. If our beautiful suite was our home, then the top-notch staff were our family.

From our amazing butler, Christian W., to the unbelievable staff at Sea Breeze (Hector, Ruben, Manuel, Arturo, and Bladimir) and Carolina (Alberto, Luis, and Cesar), we honestly couldn't have felt more at home. Tony had us entertained and learning everything we wanted to know about mixing drinks and making authentic mexican dishes. Cesar, Ricardo, and Antonio made sure we had everything we needed when we were at the pools. Edgar mixed some top notch drinks for us every time, and Hugo dropped us off and picked us up every time we went golfing. We were really sad to leave, but it only means we'll be that much happier to go back.

All of the excellent reviews for this hotel are absolutely true and my wife and I are delighted to make trips here an annual tradition!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cemberson, Gerente at The St. Regis Punta Mita Resort, responded to this review, July 19, 2013
Dear Sam A,
Congratulations on your wedding! I am honored you chose The St. Regis Punta Mita Resort for your honeymoon and I am happy to hear you felt at home during your time here and found our amazing staff to be your family.

I will make sure to let Christian W, Hector, Ruben, Manuel, Arturo, Bladimir, Alberto, Luis, Cesar, Ricardo, Antonio, Edgar and Tony know about your heart-warming comments as they are very much appreciated!

I look forward to having you back next year!

Sincerely,
Carl Emberson
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Visalia, California
1 review
5 of 5 stars Reviewed July 8, 2013

My family and I, have been to this resort 5 times and. as recently as 2 weeks a go we had an incredible 7 day vacation. The rooms were spacious the service the butlers (Leo,Miguel,and Carlos}gave us was outstanding. I would also like to thank Edgar the bartender at the Sea Breeze for the great drinks and laughter he shared with us. Tony was also a great help with the grand kids and load ed with information about mojito,and ceviche making, all in all this place is amazing, looking foward to returning soon.

Room Tip: if the palm trees are pruned every room is a ocean view
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cemberson, Gerente at The St. Regis Punta Mita Resort, responded to this review, July 19, 2013
Dear 867makelifeavacation,
I am so happy that you chose to bring your family back to The St. Regis Punta Mita Resort, and that recently you were able to enjoy an incredible 7 day vacation. I will make sure Leo, Miguel, Carlos and Edgar receive your kind comments about their service, and that Tony knows you enjoyed the mojito and ceviche making classes.

I look forward to welcoming you back for a 6th time!

Sincerely,
Carl Emberson
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california
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 7, 2013

In a nutshell, this hotel is absolutely lovely and I'd highly recommend it. It is located in a gated development at Punta Mita, so it's safe, well-kept, and all English speaking (you could easily be anywhere in the world). The village of Punta Mita proper is close by, as is Sayulita, so you can still get a taste of Mexico once you step out of the gates. If you a looking for hotel details, here they are:

- Pros: 1) Rooms are fantastic. They are super spacious, tastefully decorated, bright and comfortable. Our suites had outdoor showers (in addition to a nice bathtub and indoor shower) plus a large balcony with a dining table and a day bed. We had 'ocean view' rooms from which viewing the ocean was a little challenging (the palm trees stood in the way), but we really didn't mind given how beautiful the grounds are. 2) The overall architecture and lay out of the resort is equally fantastic. The units blend in with the surroundings, they are well spread out, and even at full capacity it feels quiet, manageable, and not busy at all. 3) Pools. There are a number of them (like 4 or 5?) and, again, they don't feel busy at all even with the resort fully sold out. For the six days that we were there, there were always chairs available in the shade at the kids pool. Plus, the beach is just a few steps away from the pool so you can easily switch from pool to beach. 4) The staff is super friendly. Everyone was smiley, kind, attentive, and helpful. They quickly learned our names and greeted us daily. There were lots of nice touches, from margaritas on arrival to complimentary popsicles at the beach late afternoon. My youngest child had a birthday during our stay and they prepared a cake and a piñata for her - on their own! Very, very special. We had a helpful "butler"/concierge assigned to work with us and felt really pampered the whole stay. 5) All restaurants and the spa were great. A special shout out to Carolina restaurant for the spectacular service and beautiful ambiance.

- Cons: Not much. The only big con is that the beach is rocky. It is beautiful and easily accessible, but there are pebbles on the bottom of the ocean (they seem to have figured out how to remove the pebbles from the beach itself) that can hurt your feet when you go in. That they can't fix. The other con, like every other hotel in the world, is that there are occasional service hick ups. For example, our room was not ready until almost 7pm on the day we arrived. The beach service (towels, drinks) was slow at times. One day, a pump broke and we had no water for hours. We got chocolates and a written apology, but no rebates on the room rate. And on check out, they had calculated our daily rate wrongly and it took us almost 30 minutes to sort it out. But again, we were on vacation, at a beautiful place, surrounded by friendly people. So none of those was too bad.

We debated between the St Regis and the Four Seasons before booking, so we decided to stop by the Four Seasons to check it out. I'm happy to say that we did not regret our choice. While the beach at the Four Seasons appeared better (no rocks!), the pools were smaller, far away from the beach, and more crowded. The St Regis just felt more relaxing. Net net, we are going back to the St Regis for sure! Thank you to all the staff who made our stay so memorable!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cemberson, Gerente at The St. Regis Punta Mita Resort, responded to this review, July 19, 2013
Dear allplanetsearch,
Thank you for having taken time to write such a thoughtful review. I am glad you enjoyed your family vacation here at The St. Regis Punta Mita Resort.

I get very happy when guests appreciate our beautiful grounds, spacious rooms with outside showers and unique architecture style that blends in with the nature around us. It pleases me to know that you took advantage of your time here and enjoyed all three of our pools as well as the Remède SPA and our restaurants, including Carolina, and you found our staff to be super friendly and genuine.

Happy Birthday to Lulu, we’ll be waiting for you next year with another cake and piñata!

Sincerely,
Carl Emberson
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N. California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2013

Just returned from a family vacation and want to go back tomorrow - you will not be disappointed! The property is perfectly located adjacent to a beautiful beach, you can go from Pacific Ocean to one of the three pools located just steps away... SUP, snorkeling, surfing, golf, tennis, biking - it's all right there!! Resort management and staff are extremely attentive, accommodating and engaging. The restaurants on property are delicious and reasonably priced. Minutes from the property is the quaint town of Punta de Mita with great local shops and restaurants.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cemberson, Gerente at The St. Regis Punta Mita Resort, responded to this review, July 19, 2013
Dear 94506,
I am happy to know you chose to spend your family vacation here in Paradise with us, it was an honor having you! I am glad to hear you not only enjoyed our property and delicious restaurants, but that you also got a chance to participate in our many activities like SUP and golf and visit Punta de Mita to see the great local shops and restaurants.
Thank you for writing such a kind review and I look forward to receiving you again!

Sincerely,
Carl Emberson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The St. Regis Punta Mita Resort

Address: Lote H-4, Cond Maestro Ramal | Carr. Federal 200, km 19.5, Punta de Mita 63734, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Punta de Mita
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Punta de Mita
#1 Top resorts Hotel in Punta de Mita
#1 Family Hotel in Punta de Mita
#1 Luxury Hotel in Punta de Mita
#1 On the Beach Hotel in Punta de Mita
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Punta Mita Resort 5*
Number of rooms: 120
Official Description (provided by the hotel):
Nestled amongst one of the world's most alluring beaches, The St. Regis Punta Mita Resort features 120 exquisite accommodations, thoughtful amenities, and spectacular grounds. The Resort offers an experience that transcends ordinary travel, immersing guests in unsurpassed luxury. ... more   less 
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Also Known As:
The St. Regis Punta Mita Hotel Punta De Mita
St Regis Punta De Mita
St Regis Punta Mita Hotel

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