My husband and I visited Punta Mita, Mexico for a week beginning June 22, 2009. We booked this trip through United Airlines Vacations. We had an enjoyable and relaxing time. The resort is a Palladium resort divided into two sides--the Palladium side and the Royal side. Personally, I'd use the term "royal" loosely. First, let me start by saying that when we booked this resort, we were assured it was adults only. However, come to find out, they allow families on the royal side during the summer months. The Royal Suites were only at about 30% occupancy. As far as the room is concerned, all but four rooms are nothing more than hotel rooms with a giant jacuzzi in the room. The balconies are very tiny with only two regular-type chairs and a small table maybe good for a magazine and a drink. After two nights, we upgraded to one of the four Master Suites. Now, that's a great room! I'm not sure what the square footage is but it's comprised of a living room with a sofa and a flat-panel television, adining room with a table and chairs for four people, a bedroom and a bathroom. The master suites have large balconies with two lounge chairs, two regular chairs and that same tiny table. They also have the jacuzzi tub but the tub is outside on the balcony. Sounds great--right? Well, there is zero privacy while using the tub. The buildings are only three stories high and the master suites are only in the front building (building 5) and on the second and third floors overlooking the pool/beach/restaurant. So, ambiance is fantastic but practicality of use near zero unless you'd like to keep your bathing suits on and have other guests looking at you. The beds are very, very hard. All the hotel rooms (or suites as they call them) have mini refrigerators in them that have bottled water, sodas and beers in them--all included at no extra cost. There is daily maid service and nighly turn-down service. All rooms have a safe that is large enough to hold a 15" laptop. There's free wireless internet service, but actually staying connected to the internet is another issue. The food is actually not bad. The service at the restaurants is above-average for an all-inclusive. If you are staying at on the Royal side you have access to a private restaurant and pool bar. The private air-conditioned Royal bar wasn't open a single day we were there. The Palladium side has restaurants you can also go to but you have to mail reservations with your Royal butler (don't get too excited...I think that's their word for bored secretary!) the day you'd like to dine at a Palladium-side restaurant. No need for reservations on the Royal side. You're always welcome and Palladium guests are never allowed on the Royal side. The Palladium side is full of children and has was another Royal guest called a "salsa" feel to it. We met lots of nice people and enjoyed our trip. Would I stay here again? No. The price was right but I've stayed here and in Puerta Vallarta and would try another location in Mexico next. For the money, I'd give this resort maybe a three and a half star for location, a four star for the room and a one star for the beach. Unless the tide is out, you can't walk very far on the beach. The fitness center is ok, but not air conditioned. The resort requires all guest to wear those awful plastic wristbands. The Royal Suite gests get a black wristband and the Palladium guests received colored wristbands. One more thing...lots of people smoke here--a definitely negative for me. Again, fantastic service and a very relaxing time!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.